The Crazy Toucan

Update. I just changed my rate from 3 to 4 stars since they asked me how the meal went and I did feel they care about the review from guest. I am ok pick person.
I am here now. Let me specify what I ordered. Calamari doesn’t work. Dried and too salty. We requested to cancel. Wahoo shrimp and chicken is 5 stars but a little bit too spicy. Crab cake itself is 5 stars but the side fish is xxxxing disgusting. Macaroni cheese is good for kids, 5 stars. Sirloin steak is 2 stars but it is at least a steak. Toast with butter is 4 stars. It’s a restaurant with mines so good luck to pick up your order. Atmosphere 4 stars. Relax and kids friendly. We are served by a Philippino lady. Service is 5 stars because of her. The front desk lady was not very friendly but generally it’s an acceptable place if you are hungry.

From the service to the food very expensive and the food is horrible! The waterpark and the little fast food places are much better than this restaurant.

Only eat here if you are staying at the resort; pineapple shrimp skewers lacked seasoning, fajitas were greatly underwhelming, kids meals good except the include fruit snacks which melt on hot plates.

Good selection of kids meals at a great price. Stick to burger, as well as the fajitas, which both tasted good and had a lot of toppings for your taco. However, do skip the jerk chicken breast, it was covered in BBQ sauce with no trace of jerk seasoning, nor did it say so on the menu. The chicken was a bit rubbery & tasted frozen, it lacked flavor. The waitstaff was very nice & attentive.

Food and service were good. It is located inside the water park so it was convenient, but we had a good time here.

Me and my wife tried burgers from there. Both of us enjoy the food it was well made tasted fresh and was warm. No complains about the staff either. I’m also not sure where all negative reviews come from. Resorts restaurants are usually more expensive than near by spots but that’s the whole point. Just like soda and popcorn in move theater, if you complain about that than maybe you should stay home. We also got email with coupon on 25% off so prices where rather reasonable.

Great place tucked away inside KeyLime Cove Water Resort. The food is excellent and the atmosphere is relaxed and fun.
This is a nice place to escape with some friends and enjoy a tropical getaway.

I recommend you don’t waste your time.
This restaurant is nothing short of poop. And I mean that. The food is terrible, it came out cold to my families table. The servers are mean and miserable and when I had to complain to a manager about my food, I was argued with and was told «.it is your fault because you did not request the food quicker. We would have brought it out to you but you didn’t seem ready to eat.» I was beyond pissed.
Never in my entire life have I received a worse dining experience until I ate here. Sure, it’s convenient because it’s in the Water Resort but there are so many better choices of restaurants around the hotel. There are easily 10 – 15 restaurants within 5 square miles of the Water Resort that are 100 times better than this place.
I recommend you search for a different restaurant. I do not recommend this restaurant for anything but cool decorations. It does look eye appealing but everything else is nothing short of a failure. Do not waste your time, your patience and your money. Go somewhere else, you’ll be happy you did.

I found this place to be surprisingly good for dinner. The server was very nice and helpful. The chicken sandwich and sweet potato fries were delicious! My husband loved the burger and my daughter loved the chicken tenders.
Fun décor!
Simple and affordable spot.

I was unimpressed.
We ordered queso as a appetizer and it was nothing more then convince store nacho cheese with a few green onions on top.
Other things we ordered that was less then par was the jerk chicken liguine, chicken Parmesan, cheese burger and chicken strips. My husband, who ordered the chicken Parmesan couldn’t even eat the chicken as it was dry and unappetizing.
If you are staying at Key Lime my suggestion is to go to a nearby restaurant for your sit down dinner, there is plenty of choices nearby.

Awesome place to unwind after a day surrounded by crazy kids. Bar staff will definately make it a fun night.

Our waitress was Tuesday.
She literally ignored our table for so long, I went and ordered from the bartender. It took over 90 minutes for the three of us to eat.
She didn’t bring out one of our entrees. Ever. Eventually we got tired of waiting and just left.
The bartender, bless his soul, made us VERY strong drinks. We tipped him out directly– cause our waitress wasn’t even worth the change leftover from the bill.
I’m writing this review approximately 12 hours after we (tried) to eat. I have never received such terrible service from someplace in a hotel–
When we asked her how she was, in response to the standard howareyous the servers give, she replies «My day sucks, I’m at work.»
I don’t give a shit what you think about your job. Don’t like it? Don’t work here. Seriously. IF you are supposed to be SERVING people, try it.
Do NOT leave their food/​drinks sitting on the counter and attempt to bitch at the guests when they decide you can’t do your job and decide to do it for you.
Really, if you’re reading this, don’t even eat there. Leave the hotel and drive back down Grand Park Ave to the restaurants that have actual service.

I ate here twice today and both times I was less then satisfied. I wouldn’t have even come back a second time but there isn’t really anywhere else to go when you are staying at the hotel and have no car.
The first time I ate there was a big family breakfast people would come join us as the woke up. This was all fine except that the food was disgusting. And I ended up feeling slightly queasy all day. And then to top it off the last family member to show up waited for a good 20 minutes after ordering before the waitress came out and double checked his order only to never come back again with his order so he just left.
The second time was even worse, the food was still awful. Only this time our service was even less then the morning. Now the waitress did seem to be having a bit of an off day and I would like to give her the benefit of the doubt. But it is hard when she is standing right next to the drinks we ordered for 5 minutes and not bring them to us. She also didn’t know any kind of information about the items on the menu. We ended up leaving a minimal tip for her. (Still some because I was still holding out hope) But heavily tipping the bar tender who was friendly funny and helpful

None of the bar subheadings do The Crazy Toucan justice: Gay bar? Not unless you consider the Cheeseburger in Paradise cum Applebee’s cum Dr. Jacoby from Twin Peaks’s office ambiance a bit queer. Dive bar? Only if you mean dive, like, as in, you know, diving in a killer wave pool after downin’ some killer chips and killer salsa and a finely crafted, killer island libation. No, The Crazy Toucan is in a category all its own. As such, I file it under Oh-My-God-Sweet-Amazing-«Vacation in a Glass!!!» bar.
Conveniently located right off of I-​94 inside the gleaming Key Lime Cove indoor water park («America’s Most Exciting Water Park» says the website. I want to meet the counsel that adjudicates these epithets.), The Crazy Toucan attracts visitors from diverse locales such as Hammond, Loves Park, Burlington, and Lindenhurst. You’ll be bowled over by the exotic yarns you hear as fly on the wall in America’s Most Exciting Bar in an Indoor Waterpark in Gurnee, Illinois – or you can get involved! Remember rule number one of The Crazy Toucan: No Rulez!
Locals shouldn’t feel out of place: I’m local and I’m welcomed with open arms. .. so long as I bring a fun attitude, a healthy appetite, a grip o’ cash, and my clamdiggers and Crocs! (Don’t forget to leave the sunscreen at home.) I’d recommend the Captain Dave’s Zip Zap Zowie Island Tizzy Fizzy Brewbeer on tap. Be sure to get it in a plastic cup so you can hit the patio (Don’t fret! It’s indoors, remember?) to catch the exciting goings on in the park. All the while reggae covers of hits like «Come Together,» «Locomotion,» «Tears in Heaven,» and Schoenberg’s Pierrot lunaire, op. 21, will lead your imagination to warmer climes while leaving your cares in the cold!
Do I think you should go to The Crazy Toucan? Not at all. I think you should never leave!