Shin-Fu Hsu, MD

I was got a referral by PCP. I was scared to come here when I saw the Unilocal review. And I called to make an appt. and said I got a referral from PCP, the lady picked phone up and asked the authorization notice, and said if I have that fax to her, then hung up the phone. Sound like rude. Then I asked IPA to fax, then called her again to make an appt. same day. However, when I went there, it’s not terrible. The lady just requested the insurance card, and asked me pay the copy without extra fees (HMO plan).No waiting time, I saw the Dr. Hsu. I guess he must be over 65years old. He did the treatment quickly and talking with me for a while, then gave me some advises that come to see him again one week later.

Perfect example of a Doctor who is more concerned about the money than the care of his patience. Screw this place

Horrible place, When I called to make a appointment the receptionist was very rude and said they don’t take medi-​cal despite having a referral from Allied Physicians IPA. Had my doctors office fax them over a copy and called the next day made the appointment. Showed up to my appointment a few days later the office door is locked… after five mins of standing there they open up the place is completely empty, I go in the back, the «Doctor» asks some basic questions and has very rude responses and not being to cooperative. He looks at me for all of a minute and then tells me I’m fine and I can go, without doing the procedure my doctor sent me there for. After asking this guys questions for another five minutes which his only answers were hmms nods and huhs I left. This place is a joke don’t bother going in.

go there and risk your life

My father went to this office today. Had the exact same experience as the other two reviewers. The receptionist out front says they don’t take blue shield, or blue cross. How this place stays open is beyond me. Garbage place run by garbage people.

this place doesn’t deserve a star
completely agree with the other review posted by David L. Although i was only at the office for less than 5 min, it is the worse clinical experience of my life.
My family doctor referred me to this clinic. i called the office to make a same day appointment. Receptionist sounded a bit harsh but she wrote down my BlueShield PPO info. I mentioned that my ins coverage has changed and i don’t have my new card yet. I heard her mumbled something 90 and then she hung up.
i arrived at office at 2:30 sharp, before i even fill out the new patient form, receptionist told me to pay $ 90. me «hmm.but i have insurance?».receptionist «we dont take Obamacare» me «it’s not obamacare, it’s blue shield» receptionist «we dont take blue shield» and then she went on and showed me an explanation of benefits of denied claims from BlueShield with OTHER patient’s information on it (hmm hello HIPAA?) and then she said it’s $ 90 paid up front or no treatment. I told her the reason why my family doctor referred me to this clinic is because my family doc said they would take blue shield. Receptionist then said «i don’t care why she referred you here, we don’t take blue shield, plus you don’t even have your new number» (hmmm there are other means to verify it)
i put the clipboard down and i left the office without being treated. i saw the receptionist denying another lady’s ins before i walked out of the office. seriously, if you want to be a cash only clinic. have that on your door.
I am a healthcare professional too. i know it is a pain to get medical claims to be paid sometime but i would never treat my patients like this. My family doctor stop taking Blue Shield, but I like her so much I am willing to pay her cash for my visits. With receptionist like this, i would not pay a cent.
not sure if the doctor is good or not. but no one else was there. I guess hiring a crypt keeper might have something to do with it.

It is absolutely a terrible experience. I have PPO insurance that I never had to pay when I visit any doctors. Up on making an appointment and provided the insurance info, on the day I visited the doctor, the old lady in the reception insisted that I have to pay $ 90 or I will not be able to see the doctor. Absolutely bad customer service, she did not even care about what I had to explain to her about checking with my insurance company. She only wanted me to pay her first. Not sure if the doctor is good or not. But for sure, the customer service in this doctor’s office is horrible. I ended up not seeing the doctor and left. Bad customer service especially for a doctor’s office.