Just here. Woman named tash or tish needs to correct her attitude. I asked the woman in the drive through if they were accepting the coupons for the caps 99 cent coffee. I heard the cashier asking another women about caps coupons an said that they work on the lattes and macchiatos so i ordered a macchiato. Next i pull up an they charged 1.99.i handed the girl the card and immediately said wait, how much did u charge me? I attempted to correct them that she just told me they would do the 99 cent coupon. Thats when the cashier asked for miss tash to help an she was very rude, loud and nasty about it all. I was simply asking for the discount. An she yelled well shes going to have to show me the coupon on her phone! I pulled it up on my phone and unbenounced to me the cashier just ran our card. Then tash was yelling more saying i cant give her a refund with cash after a credit card! Its not even about the coupon. My issue was miss tash’s nasty tone and poor customer service skills.
Teresa W.
Évaluation du lieu : 4 Boonsboro, MD
Yes, it’s small. However, the staff has been consistently friendly, and the donuts are fabulous. We like Dunkin’ Donuts, so when we moved out this way, we had to hunt down the nearest one– which ended up being this location. Not much they can do about my one complaint — the hard-to-maneuver-out-of-parking-spots parking lot.
Shirley C.
Évaluation du lieu : 1 Smithsburg, MD
I wasn’t pleased after placing my order at this DD when I realized the cost was 45 more then«my DD» I go to on a regular basis. When I mentioned it to the cashier he informed me that«my DD» is owned by a different franchise. The cashier continued to tell me how«my DD» is the worst in area. I paid the extra money got my coffee and Bacon Ranch chicken sandwich. But I was really disappointed in the sandwich… the bun was hard and crumpled every time I took a bite. I called District manager about this 2 weeks ago and have not heard back from them yet.
B C.
Évaluation du lieu : 1 Hagerstown, MD
I asked for decaf and know for a fact I did not get decaf. The drink was initially made wrong and when re made another girl made it without knowing it should have been decaf and was going to dump it out and was told by the guy that took the order not to worry about it. I guess they didn’t realize I was watching the whole interaction!!! When the guy handed me the drink I specifically asked if it was decaf and he lied directly to my face! The mistake was not on my part… he punched it in wrong so he had to remake it! If I’m paying for something I don’t think it’s wrong to expect to get what I paid for. I am thoroughly disappointed and will be finding someplace else to get my coffee from.
Chris K.
Évaluation du lieu : 2 Burtonsville, MD
This is a smaller DD. It had seats for 20 people, but if all the seats were in use, there would be very little room to move around. I just noticed there is outside seating, which is a nice touch. This looks like most of its business is drive-in. The service was not bad, just not friendly. Coffee was weak and not on par with other DDs I have visited. Old Fashioned Donut was good. I enjoyed it and it made the trip worthwhile. No Wi-Fi here. This seems like a good place to stop by if you are interested in getting a donut. But go the Dual Hwy location for your coffee.
Alan M.
Évaluation du lieu : 4 Funkstown, MD
I love it when they turn bank buildings into donut shops.