LongHorn Steakhouse

Definitely not as good as other longhorn restaurants I’ve been to. Everything was very salty and over cooked.

We come here quite often after shopping and today I was disappointed. Enough to write a review. My 11 ounce rib eye had so much huge clumps of fat I cut off. I told my waitress & showed her my huge pile of cut off fat clumps left on my plate & she didn’t say anything really. Yes I ate my steak because quite frankly we were hungry so I had eat around it all. For the price too it was doubly disappointing. My mom had prime rib medium well, but it was cooked little long where no trace of pink at all and it was slightly dry. When is prime rib dry? Hoping just a bad day and not slipping on quality. We’ll see I guess.

Decent food but over the years they continue to raise prices and delete great menu items. Food is often forgettable in flavor and creativity. I probably won’t go back because there are so many more tastier options for a good price at other locations.

This is my wife and my Go To Place .
Serve is Great.
Food is Great .
I can’t say that we /​I’ve have tried it all … But I can say EVERYTHING we have had has been Great !!!
Prepared as Requested …
I won’t list them all But … The Steaks. No matter which Cut … Are Fantastic !!!
Burgers are Fantastic !!!

Service was slow and food was poor. Waited forever to get someone to take our order. Ordered burgers medium and came well done. They were cooked so much we left them. Asked server that brought the meal for ketchup and never got it. Had to get another server to get us some. Manager came and apologized. Need more servers and better management. Only good thing is that we received our meals free, but we left them. They were not editable. Glad all Longhorn’s are not like this one.

I ordered a strip steak. It was 2^nd time ordering it. Although I asked for rare and it was medium rare. but still delicious. Waitress and manager both offered to fix steak but it was still good for me. Nadine was a great server and the energy between employees is palpable. They flow very well. Noone tripping over each other and manager making rounds on the floor to ensure quality.

I was impressed with this location. I came here to shop at Premium Outlets. Longhorn usually has good food and service, so I am not surprised that I gave five stars. The Ribeye steak is the best thing on the menu. Flavorful and marinated well. My hubby had the Gourmet burger. Awesome as well! I recommend for any visitor. Great steakhouses are hard to come by. Morton’s and Ruth Chris are overrated in my opinion. Longhorn has great menu options for lower costs. I will come to this location when I come to shop again.

We met my in laws here for Mother’s Day dinner last night and had a great experience. They don’t take reservations but allow call ahead seating so we called an hour before and when we got there, we got a table immediately. We had Allison as a waitress and she was great! Despite how busy they were for the holiday, everything moved very smooth and the food was delicious. We will definitely return.

We have eaten at this one a few times after shopping at the Outlets and have had a great experience every time. Just last week I met an old friend for lunch there and we started talking and the waitress had to come back a few times asking if we were ready order, we had to say not yet a few times (she was very pleasant and not pushy at all). I got a raspberry margarita (use to be on the menu but asked for it and they were happy to fix it for me and did a great job of it too) and the sweet corn fritters for appetizers, then the Parmesan Chicken with rice and veggies that was just a tad dry but very tasty! My friend got the french onion soup that looked just fantastic and a burger that was huge and I was told it was tasty!
We stayed at our table for about 2 ½ hours and were not rushed at all!

So I came to this longhorn after a full day of traveling. I had to wait about 15 Min for a table but it was very busy. Our server was rebecca and she was Great!!! Super friendly and attentive, but not overbearing.. I had the full rack of ribs and they were on point. If you are traveling to or are in Hagerstown Maryland I recommend this restaurant

What a poorly run resteraunt. The food is typical Longhorn fare, no better or no worse, but the service here is terrible. Between rude servers complaining out loud about how much they hate their jobs, to a hostess completely overwhelmed and incapable of seating people in a timely fashion, the service here is a joke. If someone from the corporate office would happen to read this, perhaps you should look for some new management at this location and put the staff through some much needed training. A very poorly run location. Two stars is generous but at least the food seems okay if you can get past the incompetent staff.

Service:
We arrived at a busy time and were told that we would have a 45 minute wait. We waited 70 minutes for a table. We had a party of 6, but instead of putting 2 tables together, they were seating smaller parties and we waited to be seated at one of the round booths. The table was too small for 6 people.
Food:
Decent, but 4 of the 6 steaks were somewhat tough. I certainly would not go back and wait 70 minutes for a mediocre steak. Should have gone to the Outback.

I’m a regular customer at my own hometown longhorn and I’ve had countless meals and drinks from the darden chain throughout many states, I have to say this was the worst service/​time spent, here at this location. We were shopping at the Hagerstown Outlets, right next to longhorn and we wanted a sit down meal instead of the fast food at the outlets so I called ahead (it was lunchtime) and they were on a 10 min wait so we walked over to Longhorn.
We Walked in and I gave them my name, waited around 15 min. We were sat and it took around another 10 min just for our server to greet us! Like I said we know the menu so when she finally did come, we were ready to order everything. We went with two burgers with fries, a coke and a coffee– that’s it. Our very difficult drinks took another 10 minutes and as she brought those we asked to have the bread they always usually serve to every table, another 10 min (now 30 min for drinks and bread). Finally at the 50 min mark, not joking, our burgers came out. Ticket times for burgers, let alone anything on their menu should never take that long. overall we spent almost an hour and a half in this longhorn, you guessed it the bill took long to get too. The only reason I’m giving two stars is because the food was decent. The service has much to be desired.

We stopped in, coming back from whitetail resort.
We order 2 salads and 2 ribeye steaks and I need tell you this… it was fresh and tender, very tasty!!! We will come back on our next sky trip.

This is our favorite restaurant. The waitresses are friendly, knowledgeable, and are right on with timing. The lobster is my favorite, tastes great and isn’t rubbery. The atmosphere is relaxing, the wait time is short when you use the call ahead option, and the manager comes out to see how our meal was. I like how they change up their seasonal dish options. Their calamari was exceptional. Their steaks are always done to perfection. We love their specialty drinks. The last one we ordered came with extra in a separate container. We have never had a bad experience dining here.

It was rather busy when we visited, but the service was ridiculously bad. We got wrong orders, had missing items, asked multiple times for said items and never got them, etc. Food was just okay, with the fried chicken tenders being awesome. It’s kind of hard to mess up fried food, though. Definitely not the best experience here and I won’t be back.

I’m not a fan of chain restaurants but when you are on a long work trip this was the option picked. I was pleasantly surprised at the food and service. We did call a head seating as we had a party of 15 and once we arrived we were quickly seated at the long table they had waiting for us. We had two servers who took our drink and food orders quickly. The warm bread they bring out first was delicious although they did not bring us bread plates. With many options to choose from they brought all our orders out quickly and they were correct. I went with the 6 oz. filet with a Cesar salad to start and mashed potatoes as my side. Everything was delicious especially the mashed potatoes and reasonably priced.

We sat right away about 1pm on a Sat. We ordered salads. Couldn’t go wrong there. The soups we ordered was broccoli asiago which was good and lobster soup. The soups were hot didn’t care for the lobster. Tasted commercial nothing special. Had the prime rib sandwich with the creamy horseradish. I like reg horseradish better.
Overall good experience.
Waitress was efficient, fast and friendly. Didn’t wait long for our food with the place very busy. Lucky I guess.

I have been to the Hagerstown Outlet Mall twice in my life and each time we chose to eat at LongHorn… yes, this is the ONLY restaurant at the Mall but trust me that this is also the best choice!
Today my food clan was emulating ladies lunching so despite noshing after hours of shoe shopping (I found shoes that make me feel like I am walking on a cloud!) and Christmas shopping, we stuck to the lunch menu even though we all could have tied on actual feed bags!
My baby sister (the ultimate Unilocaler and recent conscientious food consumer) downloaded the LongHorn app on my phone to check calorie count on all the sandwich, salad and soup options. Boy was I surprised to find out the lobster and shrimp bisque had fewer calories than the french onion soup (barely) and the chicken and strawberry salad clocked in with over 1,000 calories.
At 1:30p the joint was packed but there was not a wait for a table. We were greeted immediately by a friendly host, seated by a smiling hostess and welcomed by an enthusiastic server and warm wheat bread. Loved the great start!
Barely a word was spoken as lunch was devoured! Mom was happy with her chimichurri sirloin on soft sliced bread and bisque. After baby sister finished her sliced prime rib on a baguette and bisque, she kept dipping her finger in the horseradish mixed with sour cream… it was a really good sauce!
The cute sister was odd man out with her avocado and chicken on flatbread and baked potato soup. I heard the soup was yummy (how can you go wrong with potatoes, cheese and bacon??) but the avocado was a spread instead of thick slices and made the sandwich a messy eat. A minor disappointment… and even though I saw plenty of thick slices of chicken, it looked like a tiny sandwich (I recommend getting the whole sandwich to make a dent in a tummy!!)
Personally, I was in heaven! Under a full layer of melted cheese was hiding a flavorful beef broth with caramelized onions. Of course the toast was mushy after absorbing all the soup but it did not stop me from digging in and burning my esophagus! The prime rib slices on my sandwich were juicy, perfectly cooked and nestled within grilled onions, mushrooms and swiss cheese. I had the most fun making different taste combinations with each bite… meat slathered with horseradish sauce; sandwich, sauce dipped in soup; sandwich in soup and then sauce… my taste buds were under attack!
*raised eyebrow* …Really? Could a sandwich really be that good?
You betcha’!!
My mouth is watering right now thinking about it… I even remember the last bite where I picked up every last meaty, oniony morsel off my plate. I rarely use the term «Gastronomically Orgasmic»…but OMG this lunch combo was GO!
I have to find the receipt to get the servers name, but he was on point!!! Refilling drinks BEFORE we even asked and giving us a heads up that the kitchen was slammed with orders the same time ours went in and offering more bread… He was definitely a GREAT server!!! Thank you for paying attention to all the little details!!!
Four lunch combos and 3 non-​alcoholic drinks set us back $ 44 which includes tax. They also have a «Flavorful Under 500» menu for those counting calories. This is definitely a chain doing it right…

I have never been to a Longhorn Steakhouse, so I decided to try it. I think it was the commercial with all the new steak options.
We walked in and were seated quickly. Waitress was great. Our drinks and apps arrived quickly after we sat down. We ordered the chips with the artichoke dip and it was very good. Loved the side of bread.
I ordered the 8 oz. Spicy Jalapeño Cheddar Sirloin. It was awesome. It is a steak topped with a spicy jalapeño-​cheddar sauce, crispy fresh-​cut jalapeños, sweet red peppers and onion straws.
I will be back to try the other steak combinations.

What a friendly establishment!
Upon entry, the front greeter had a waitress walk us to a booth who provided menus. It really feels like a lower tier of Clydes. The ambiance has a low-​light, by the fireplace feel with low chatter, which is really soothing for a cold day. Then, the jolliest waiter came to tell us his recommendations off the special menu and was real gungho about all the options. He is definitely no ordinary chain waiter. He was tending to many tables, but was very fast with getting us drinks and our orders in.
Our salads came out first, which was not overdressed. The free warm wheat bread is really, really surprisingly good for a chain. Not too long later, our entrees came out piping hot. We got the 6oz under 500 calories steak with fresh vegetables. The cut of the meat is not the best steak you’ll ever get, but it was cooked to medium rare as asked and had a lot of flavor to it. What impressed me were the vegetables… usually when you go to a chain, they come out dull in color, soggy. But these were crisp and bright in color. We also had the sweet potato bites, which were addictive. Think tater tots, but sweet potato form, basted in a caramel flavor. It was like kettle popcorn heaven. Only qualm was that the fries were pretty salty.
Getting the check could not have been easier. There was never, ever a wait with our waiter; he was always nearby and quickly tending to his other parties.
While this is no Ruths Chris, for a chain and for its prices this is a decent steakhouse to come to after a long day of shopping. Warm service that you usually don’t expect from a chain.