Keller Farms

UPDATE: The 4^th loach also didn’t make it. And the Venustus I bought there now has some sort of tumor growing on his tail, he’s not long for this world either. I will avoid this place henceforth.
Used to go to this place all the time about 10 years ago. Great selection of everything, including a lot of juveniles that are less expensive than their parents. Plus, I really like watching the little critters grow and morph as they get older. I went a few weeks ago to Keller Farms for the first time in years and got 3 cichlids and a couple of small clown loaches to keep the 2 that I already had company. Staff was friendly as always, though it looks like there might have been an ownership change along the way. I was careful, as always, to net the fish before putting in my tank, to avoid getting questionable water thrown into the mix. 10 days later, I had a devastating case of ick.
Since the loaches are very susceptible to this malady, I immediately started treatment exactly as recommended on a loach website. Long story a little less long, I’ve so far lost 3 of the four loaches, including one of the ones from Keller. The 4^th looks like he’s going to make it, but now I’ll have to go buy at least 2 more, as they fare poorly without other loaches to frolic with.
So, is it possible that the ick didn’t come from the store? I guess it’s possible, though incredibly unlikely. I had not had a case in over 10 years, and I keep my water parameters perfect. Are you likely to have the same experience as I did? That I can’t answer, but I know I personally am not going to take that chance.

If I could rate down to negative 5 stars I would.
My family and I come here and we’ve just about had it. The only reason why we go is bc it is close to our home. I dont think they believe in Customer Service. They dont even acknowledge your presence.
–My 12 yr old brother went 9÷17÷11 to buy new fish and the owner asked him how mush he wanted, and my brother stopped to think about it and the owner just walked off.
— My boyfriend went to discuss an issue of a transaction and the owner claimed that he was not the owner and said that his wife was! He doesnt even notice that we go there all the time and thought he could get away with a lie.
Horrible customer service.. If you want to go to a decent looking place, with excellent customer service, go to Pet World just a few miles east on Carson Rd.

I love this place! By far the best selection of tropical fresh water fish. If you’re used to franchise pet store fish selection wait till you see this shop. The owner and his wife are on site every day, and very informative. They knows his fish! I noticed him doing a daily round of all the tanks to make sure the fish were healthy. If one looked sick it was quickly removed and doctored. You can tell the fish are happy when you tap the glass and they come right to you and follow your fingers around the tank! From community fish to pond, he has them all. I bought a 100g used tank from him at a very fair price, and he was happy to help me through the cycling process. The owner is like a personal fish counselor! Very hands on, it’s everything you would want in a business. Check this shop out, I promise you’ll only want to do fish biz there once you’ve gone.