Update: had a slight issue with my daughters bike that I had bought in early June. I recall on the first day I had bought it my daughter complaining about some wire on the brake sticking out on the side. She said it was scratching her leg. I’m not a very mechanical person so long and behold… I put tape on it and i thought the problem was resolved as it no longer scratched her but would still hit her leg a bit. Well this past weekend something happened with the brake that was causing the wheel to lock. I had no idea what as she was complaining it was hard to pedal(mind you she just turned 6) but it was clear something was wrong. I took the bike back to the shop and naturally they knew right away what was wrong — it was something with the brake and the«wire» that was originally scratching my daughter’s leg. They showed me how it looked and I said that was how it was day 1 when she had it. Now I honestly don’t know if that’s how it was when i took it from their store, but I recall her having the issue day 1. For all I know it could have been from one of the times she crashed it on day 1. I got a little sarcasm from the owner/employee there, but that’s ok in my opinion as I can see him honestly thinking I was trying to pull a fast one on him… but honestly I was not He even pointed out someone had tinkered with the wire but it was just little ‘olé me with the tape back on day 1, but he was right, I did touch it when she complained about it scratching her leg that day. Anyway, the point is he took my word for it though and said he would fix it. I went back to work, came back later in the day, and it was fixed. No charge. I feel bad in a way as that’s just the type of person I am. The person put a new part on it and spent their time fixing my daughter’s product better. However, at the end of the day, it was the correct thing for them to do and a very good sign of business from the owner/operator. From what I can tell no one on Bernie’s Bicycle Center ever reads Unilocal as it doesn’t look to be a maintained page by them. But, in case they ever do read it, I wanted to say thank you. You all that work there run a very good business and you made a customer for life. When I go to buy my son bike… and if I ever decide to get off my fat butt and ride one myself instead of writing Unilocal reviews all day… I know exactly where I will go.
Kristen R.
Évaluation du lieu : 5 Jersey City, NJ
Bernie’s is the best bike shop in the area, hands down. Staff is knowledgeable, friendly, and will help you find exactly what you’re looking for. Whether you’re looking for a road bike, a mountain bike, cruiser, or something in between, Bernie’s has something to meet your needs at a good price. Timely with maintenance as well.
Les V.
Évaluation du lieu : 5 San Diego, CA
Knowledgeable friendly staff. Let my wife try several bikes and made good suggestion. We did not feel pressured and we are very pleased with the Schwinn Women’s NX7. This is premium bike with an internat shifter rather than the conventional chain driven shifters. My wife says it is VERY smooth. They also suggest a hitch mounted platform rack that would be easier for my wife to use than the ones that require a big lift. PS This is in Mercerville. Use Google Maps for directions.