Knapp’s Cyclery

Went in to rent a mountain bike for an adventure race in Washington Crossing State Park. I rented a bike for two days for $ 65 and was pretty excited about the bike. It was a nice Specialized with great components. The employee Dave was actually really nice and helped me with directions to the park. All was great until the race. About an hour in the chain froze and folded the dérailleur up into the wheel, snapping it off making the bike totally unrideable. I didn’t crash, hit it on anything or do anything abnormal, just shifted down after stopping. I had to carry the bike on my back for 2 miles and almost ended the whole race for me right off the bat.
I had the race mechanics look at the bike and several people agreed that it was an error in the tune up. It is a very nice dérailleur (Sram 9), but the chain should not have frozen like that and the bottom sprocket that snapped was not lubed at all.
I didn’t receive a waiver and was not aware that there was no insurance policy whatsoever, so when I was hit with a $ 500 bill for the repair which was not my fault I was crushed. I am putting myself through grad school and that is more than the whole value of the bike I ride every day.
I know that rentals are not their thing, and as I said my first interactions were good, but I felt taken advantage of for an error in their service. I feel ill that there was no responsibility taken on their part and that their policy basically hands a huge financial burden into your hands with not that much communicated on that detail. I can’t say I recommend this place even though I initially wanted to.

I never ever write reviews but I had to give my thanks to knapps. I rode in the Princeton Free Wheelers event yesterday and Knapps was @ one of the pit stops. The gentleman gave free adjustments. I had just paid $ 60 on a tune up @ place in Brooklyn that did a horrible/​terrible job & shall remain nameless. This guy went above and beyond the call of duty & my bike felt awesome! I will drive out of my way to go to them for any of my biking needs. Thank you sooo much!

As a Unilocal Elite reviewer, it’s hard to give any business a 5-​star review. Knapps made it easy for me though. From service before the sale, to service after the sale, they are awesome! The entire staff, especially Bill, has provided me with extraordinary customer service. I found the service after the sale beyond expectations. From gear cable adjustment, flat fixing class, to special ordering of a lock cable and anti-​sway piece that dropped off of my bike rack, they have worked quickly to ensure my satisfaction. Thanks, guys (and new lady).

I’ve been using Knapps for about two years now. They are a little drive for me and I previously used a closer bike shop. I race a high end triathlon bike and found they have a very high level of general bike knowledge, fitting, and repair/​tuning expertise. Even though they do not carry my brand, Pete, Bill, and Dan do a great job. Their store also carries a wide range of any kind of bike equipment, accessories, clothing, etc. you would want. Also very active in the community, group rides, etc. Highly recommend.

I bought a used bike trailer for the kids, and found that both tubes were shredded! I googled the closest shop and called knapp’s. Not only did he have the tubes in stock, not only did he get me right in and right out (I had a two year old and five month old with me, so you know I was stressed!!), but he also had great prices! I will definitely be back here next time I need help with a bike!

We stopped on our way to the Towpath. Although the staff didn’t know where to park or enter the bikeway, they showed us a local topographic map and gave some pointers. I like the friendliness & helpfulness of the staff, the cleanliness of their bathroom with amble room to change and move around, the display of bikes, and variety of sunglasses as well as pricing! They carry specialized and the display room looked spacious and organized. They carry quite a variety of all things related to biking, from clothing, gears to most random details.

So many of my friends told me to try Knapps. They were right! I went there this weekend and couldn’t believe it took so long. They have an awesome store and seemed to know what they were talking about. I’m looking at a very cool specialized hybrid, that is the best of both worlds.
Check out KNAPPS.

I had them pack up my pride and joy, a hand made, custom steel bike that I had for years. I am very particular about my bikes and I was a bit concerned about how it would be handled given that it is irreplaceable. They did probably the best job I have ever seen of packing it. I would use them again in a heart beat.
thank you.

I bought a bike from Knapp’s in 1975 and kept it until about four years ago where I donated to the Ewing Bike Exchange. I now have a Trek Madone 5 series. I would have bought a Specialized Tarmac Expert from Knapp;s but I get a truly great deals on Trek from my brother’s brother inlaw in Ship Bottom, NJ.
I use Knapp’s for their expert knowledge of bikes. I’ve had some issues with my Madone and Alex and Drew of Knapp’s are able to repair most any brand. They have may bike back on the road in very little time and expense.
Knapp’s has sales at certain times of the year and I find big savings on cycling clothing and accessories.
I also receive a discount by being a member of the Princeton Free Wheelers Cycling Club. I recommend Knapp’s to anyone who travels on two wheels.

I recently rented a road bike from Knapp’s for the 5 boro bike tour in NYC, they actually were my last minute choice since many shops in NYC were out of bikes and a few shops I called in the area either didn’t have road bikes for rent or didn’t allowed me to take the bike up for the 5 boro. I was so glad they had something available and was ok with me taking it to NYC. With the tour being on Sunday I was able to pick up the bike on Saturday and return it Monday paying only one day’s rent. The staff was very friendly, helpful and knowledgeable, I would definitely come back for future rentals and or purchases!

Definitely the best shop in the Princeton area. They completely re-​did the store a few years back to become a Specialized concept store (which is why I’m knocking it down a star… I miss the brand variety). Though I previously rode a Cannondale and currently ride a Trek, they’re my «go to» place in the area for tune ups and repairs. They successfully resuscitated my Cannondale after I smashed it into the road after flying over some railroad tracks in Skillman… good people.
Aside from the lack of brand variety, they have got a solid selection of accessories for any cyclist/​triathlete. The store is big and the staff is helpful. All in all, a great place.

The staff at Knapp’s is really nice and really helpful. I brought my 10-​year-​old piece of crap bike in for a couple of repairs recently and I caught zero attitude about what a piece of crap my bike is, which was a pleasant surprise based on my experience taking my piece of crap bike to better bike shops like this one. But more importantly, they did a great job with the repair and didn’t charge too much, and I think they even tuned up a couple of little things they didn’t charge me for.

If you are a cyclist in the greater Trenton area, you should visit this place — lots of high end gear, helpful and knowledgeable staff, and top notch service.

I was working in Western New Jersey for several months this year. Knapp’s cyclery became one of my favorite ways to spend my lunch hour. I usually went in to browse and I bought some tools and some riding clothes.
The staff is very friendly and knowledgeable. They recently committed to becoming a Specialized Concept Store so expect to see lots of Specialized stuff when you visit. This is fine by me since I think that Specialized has some of the best equipment.
I have not been back to the store since the beginning of the summer but I am planning on taking a weekend trip.