SmartStyle

Not the best experience, but it wasn’t the fault of the stylist. I made an appointment for a Saturday morning, upon arrival i notice my stylist is the only employee working with already 2 clients. This is one of the reasons I went natural and stop going to the salon in the first place. I hate when they over book and then they actually don’t start working on you until 1 – 2 hours later. Anyway, the stylist explained to me that the one girl had an appointment and the mom brought her sister along too. The stylist was very nice and asked if I could come back in a hour. I was somewhat irritated but I needed to get some shopping done anyway, so it wasn’t the worst thing in the world to come back. So my initial appointment was at 10:30am, she actually started around noon. What irritated me the most is that on a Saturday, they had only one person working the entire salon. I was informed 2 of the other stylist called in, well where is the manager. My girl had to constantly stop working on me to see about the other people walking in. Eventually another stylist came in. However, my entire visit was 10:30−4 almost 6 hrs. So ridiculous! My hair turned out great, and I will definitely give the stylist another chance, however never again on a Saturday.

Lottie does a great job on my hair every time. I have fine limp hair and it’s hard to find someone who can cut, perm, and style my hair. She is one that can handle the job and it turns out wonderful every time.

Ask for Linda, she is great at product and hair education.