My family and I rented out one of the cottages for a week but 3 days in, we discovered we had bed bugs in one of the beds. We informed the hotel staff of this issue and they said they would send someone over to assess the situation. Well no one ever came and then later that night we found a bed bug in our living room and then found evidence of them in all 4 beds. We gathered our stuff and moved out of there immediately, they provided us with hotels to stay in and said a pest guy wouldn’t be coming to handle the infestation until Saturday which FOURDAYSLATER. The owner didn’t even directly speak to us or apologize. They also told us they weren’t going to rent it to the next people and rip out the carpets, etc. Well my family was staying until Monday across the street in a different cottage and they never saw a pest guy come on Saturday and then they saw new people moving in. They didn’t have pest control come or rip any carpets off. All they did was seal the mattresses!!! The new renters were completely unaware! I would never rent from this owner again. He is absolutely sick.
Jennifer C.
Évaluation du lieu : 1 South Hadley, MA
Rented a 17 M St. in August 2015. Noticed about a half dozen bites on my left arm after first night, but I didn’t realize what they were. By second night I was suspicious and found bed bugs after third night in one second floor bedroom. Reported immediately to management and was told room would be quarantined, pest control would be notified and owner would be sent over. A hotel room was provided since that bedroom could no longer be used. I left the office with impression that all of these things would happen that day. Spent day on first floor of the house washing all items that were in the room. By evening — no one came to quarantine the room, no owner, no pest control — but I did find another bedbug walking on couch on first floor. Went straight to office and reported second sighting and vacated house. Housekeeping came and investigated and found bugs under every bed. Was informed next day(only after asking) that pest control was not available until weekend(4 days later) — not sure if this is acceptable in pest control industry. Did not speak to owner until 3 days later when I met him in the office — he never came to me. I was reminded over and over by staff and(eventually) owner that«even 5 star hotels» get bed bugs. Yes, that is true, and my issue is not with the fact that bed bugs were present, rather with the casual attitude of the owner /management when I told them bed bugs were present. Housekeeping did assist as much as possible. Management/owner didn’t appear to understand how traumatic situation was for their guest. When I questioned what would be done I was brushed off like it wasn’t my concern. I was actually told I should go back in the house and enjoy nice dinners — wasn’t going to happen. I would not recommend this property.
Melissa B.
Évaluation du lieu : 1 Quincy, MA
Look at how expensive it is and how disgusting this place is bedbugs, criminals, and absolutely filth! They are trying to scam and con people online because when you see this place you will not stay here unless you are crackhead! My fiancé’s daughter found a used condom, and syringes. Owner said he would clean the cottage and all they did was have somebody else move right in. Found out from another Unilocaler that he promised her that he was having his bed bug guy coming to rip out the carpeting. Nope just got somebody else desperate to rent there!
Christine B.
Évaluation du lieu : 2 Rockland, MA
Stayed here for two nights recently. This motel was only about a 5 minute walk to the beach. It was really in a great location. As far as the motel itself, it could have been better. I thought the room was pretty good– it had a big king size bed, full sized fridge, microwave, and flat screened TV. But everything seemed really old– chipping paint, carpets that turned your feet black, and a shower that only partially worked. I enjoyed sitting outside the room on the chairs that were on the narrow deck. It was fun to watch the biker bar across the street close at 1AM(free show). All in all, it was fine to rest your head at night… but if your looking for a clean room that doesn’t smell of smoke, go elsewhere.
Dan A.
Évaluation du lieu : 1 Warwick, RI
GROSS!!! This place is disgusting. nothing more i can even say can compare to the disgustingness it is. As a matter of fact I took the family at 2am and packed them in the car and drove home because i could no longer stay in that grossness. it is the bottom of the barrel
N A.
Évaluation du lieu : 1 Warwick, RI
Owner is a lunatic. He has a deceptive practice of making you think you’re paying for parking at a motel and then leads you down side streets to his rental properties. Weird and then when I questioned it i got screamed at and insulted, very unprofessional.