I was impressed beyond belief. I had to make print up class notes for two days of teaching at the nearby convention center, and was staying in a hotel with such slow internet I could not upload my files. So I brought my laptop in to this Office Max, and was loaned a thumb drive and the copies were made for me right then and there– color laser prints, on decent paper, and stapled, in 15 minutes. The store is also well stocked with everything you could need. They saved me a lot of time and the cost was surprisingly low. I wish my local Office Max could provide service this great.