Wonderful company! They were on time and very professional. Took great care to see that they didn’t make a mess in the house while doing the repair and the technician actually wore booties to protect our floors. Their price for the repair was very reasonable as well. I won’t be using anyone else from now on.
Rachel C.
Évaluation du lieu : 1 Charleston, SC
This company sucks. Gordon the owner sucks. I bought a brand new TRANE indoor and outdoor air conditioning/heat pump unit for my home summer of 2008. Summer of 2010 it already broke because this company did not replace the copper piping, and reused a too small liquid line which cause the compressor to overwork and break in 2 years instead of lasting the 10 that the warranty implies it should last.(this is the opinion of 2 different heating and air companies.) When I contacted the company, they were rude and unhelpful. I thought that talking to the owner would help and he was more rude than the people he employed and expected me to pay him just to come out to diagnose the problem, as well as pay for the problem his company caused to be fixed. TRANE was also unhelpful and backed this company but did honor the 10 year warranty for the compressor, however I still had to pay labor and parts for the copper piping. I was without air in 90+ degree weather for 15 days while I was 5 months pregnant and I hope everyone in lower SC reads this and goes with a different company for their heating and air needs. Bottom line, they suck.