Applebee’s

The delightful aroma of a wood burning grille in use greeted me as my wife and I walked from the car to the door of Applebee’s. Skeptical of their recent advertising campaign touting their new menu with entrees prepared on their new wood fired grille, we were there armed with a birthday gift card from my daughter & family, and we’re ready to put them to the test. Their new grilled pork chop with honey Apple chutney looked great on the menu picture and I opted for that. I also chose the sides which were pictured with it — garlicky green beans and mashed sweet potatoes wit some kind of maple pecan sauce. I was not disappointed. The meal looked exactly like the picture which is unusual in today’s food advertising.
My wife ordered a Thai themed shrimp salad that also was excellent. Service was good — timing, considering the wood fired grille doesn’t have a micro wave in it was good also. Prices were fair. The whole experience was above average for a chain restaurant — hence 4 stars. Thanks Alisa, John, Matthew & Daniel!

I was in town recently and decided to go have a few drinks at Applebee’s with my family. HUGE MISTAKE! I was quoted 10 minutes for a table for 6 turns out to be a 25 min wait. This really isn’t a huge deal I understand the restaurant business and they were probably understaffed. So while I’m waiting I decide to grab a beer from the bar it literally took the bartender Jen 7 minutes to even acknowledge I was there ! She was getting drinks for all of her regulars and then decided to ask me what I wanted. At that point I was over it but decided to be a good sport about it and just ordered my beer. It took her another 5 minutes to pour my beer I have never felt so unimportant in a restaurant establishment in my whole life! She was the absolute worst bartender I have ever encountered ! And the sad part about it was she wasn’t even busy she was more more focused on talking with certain customers and ignoring others. Sad that this is one of the few late night spots in town. Jen really needs to be retrained behind the bar when it comes to speed and being attentive to all customers

Wife and two boys and I went here the other day. No one was at the front desk, but about 3 – 4 from the bar area/​register closest to the restroom seen us and didn’t bother to come up to the front desk. I started to find the phone number to call and let them know we were waiting and someone came up before I could find the #.
It was the manager who came up to the front desk, he did say hi, or sorry, he said, «how many?» And then proceeded to speak with a employee, which meant we had to wait again.
Long story short.
My burger was extra greasy. The server Derek seemed as if he was in a hurry, even though it was pre dinner rush. His manners/​service skills need to be fine tuned.
My boys and wife did not complain about their food.
We were only here cause we had received a gift card. We normally don’t choose Applebee’s. You’ll get better service and apparently a better burger at a fast food joint as well.
APPLEBEES. YOU HAVE A VERY LOW STAR SCORE. WHAT ARE YOU DOING TO CHANGE THIS?
When buffalo wild wings opens you’ll be in a run for your money…
Chilis has better service and food. Consistently.

I have 2 say I can relate to someone calling it «crApple bees». We went out one nite and it was only 10 pm. They said it would take over 10 min to have a table ready, When there were lots of tables open and clean. Never going back!!! Not even worth the 1 star.

Great food. Great service Applebee’s in Hanford mall area has stepped up there game and is doing great. The crispy brewhouse chicken entrée is delicious!

I’m already not a fan of crApplebee’s, but ended up coming here with a co-​worker one day when we were in Hanford for work. We didn’t have too many choices and were on a bit of a time crunch. We wanted to avoid fast food, so crApplebee’s was the closest thing we could find. The both of us walked in, grabbed a seat in the bar area. Twenty minutes went by (no exaggeration) and not a single acknowledgment of our presence. Not even a «Hey… I see ya there. Be with you shortly.» Nothing! The place wasn’t even that busy and the waitress in our area walked by 3 times without acknowledging us. The two of us looked at each other and without a word, got up and proceeded to walk out. It was only after we decided to leave that someone yelled out «I’m sorry, can I help you guys?» Too little too late. There’s a reason why I don’t go into crApplebee’s. If I could give them ZERO stars, I would.

A 30 minute wait when there are at least six visibly empty tables? That’s simply not good business practice no matter what the «reason.»

Was not busy for a Saturday night our table of 8 ordered and our friend who arranged our night out and who paid had to wait an hour for his burger. The waitress said it must have got lost and awkwardly made us all wait for another half hour. We needed food and had to get it to go. How do you mess up a burger?

Decided to give Applebee’s another try, Can you say DISGUSTING! Such long wait for such horrible food and service.

Applebee’s continues to amaze me with their inability to serve an edible meal. I had the steak and Parmesan shrimp, medium rare. The server did not ask me if I would like mashed or baked potato (I received the apparently default mashed).
After only a 30 minute wait I received a medium cook steak, so full of tendon I couldn’t see fit to finish. The potatoes were served up looking like the lunch lady lazily slopped it onto my plate. The vegetables (broccoli and carrots) were flavorless. And the five tiny morsels of shrimp were the only bit of flavor in an otherwise bland, boring and unappetizing meal.
I only rated two stars because my girlfriends Bloody Mary was fairly good. Unfortunately the bartender only makes the drinks, not the horrendous food.
Two steak meals and two drinks: $ 60.
Not worth the price.

We just left after having a dinner on the bar. The bartender looked tired (at 7pm) and we had to ask for the menu, refills, and even the check after our dinner. Our dinner arrived in 15 – 20 min, which was good, but my husband had a long black hair sticking out of his salmon. We asked to get a meal without a hair in it. It took little over 30 min for him to get his replacement meal, while my steak dinner was getting cold. We ate our meals separately, which was not ok. As many managers as they had walking around, not one came by to say:“Ooops, our bad, sorry you had a hair in your meal, or sorry you have to wait”. We had expected at least a coupon, discount, or an acknowledgement of what happened… NOTHING was done. We were charged full price, and on the way out spoke w one of the managers that said:“Oh yeah, the bartender told me about this, sorry you guys. Next time you come back, we will give you a discount.“
Well, there won’t be a next time.
Food was good, but the service was very disappointing from top to bottom, and that’s a shame.

I would be giving this place no stars if I could. I called to ask the manager a question about any positions hiring. He then says «yea know what questions like that need to be asked after 2pm» and then he hung up. I couldn’t ask any more questions because it was a burden. I’m really disappointed that I was trying to ask a question and I was totally disrespected. I know now I do not want to be working in a place with poor Managment and communication skills. Totally not worth being treated like this.

If you’re desperate for microwaved food their kitchen most likely picked up at the Walmart frozen aisle, then by all means, go right ahead.
If you were an intellect, you’d b Line it outa there and head over to your kitchen and make real food, you know, that little room in your house you pay for monthly, the kitchen!

Ask to be seated at one of Terry’s tables. She is AWESOME! She is very attentive, will answer any and all questions, she goes the extra mile to make certain you have everything you want/​need and happy with your experience. She is very friendly and makes you feel like you are important to her. Terry made certain your drinks were replenished immediately. My glass never ran «dry»
The food was served in a very timely manner and arrived hot. Serving portions were comparable to the price. I was unable to eat all my good and took a box of leftovers home for lunch.
This visit was one of the more positive Applebee’s experiences and I believe it was due to Terry’s exceptional service. Applebee’s needs more servers like Terry.

This location would have one star if it wasn’t for the astute manager who comped my meal. I ordered to go and sat in my car waiting for my delivery for more than 10 minutes. I finally went inside only to learn that they don’t deliver car side to go after 8:00 pm ‘for safety reasons’. GREAT! It’s not safe for you to come to my car but it’s safe for me to go to you? Really? There were no signs indicating that I needed to go inside to get my meal after 8 pm. The manager indicated that he was aware I had been waiting for quite a while so he would like my meal to be on them. Great catch manager… get some signage about the 8:00 pm deal… and you might want to rethink what you’re communicating to your customers if it is not safe to be in your parking it after 8:00 pm.

We went here last night for dinner the appetizers were cold. The waitress had friends there so she was not attentive she was over with her friends a lot she got our order wrong. We asked to hold off on our food so we can get to enjoy our appetizers everthing came out together so we were crowded.

Every time we come here, food is always on point:) Stephanie A is the best waitress hands down… The restaurant is also always clean…

Great place for happy hour! I love their drink and appetizer deals, though I wish the appetizer list was a bit bigger. They used to include the cheeseburger sliders (which are delicious) but not anymore! They’ve also discontinued their burger selection and brought in some new flavor grilled ones that are just not as tempting. On the bright side, our waitress was super helpful!

Sometimes the measure of an establishment is not just how good of an experience you have, but how the situation is handled when you have a less enjoyable experience.
Now don’t get me wrong, I typically have a good time here. The staff is, for the most part, friendly and attentive. One lady by the name of Star is particularly cool.
But once, and only once, I had a less enjoyable experience. The details are unimportant, but when I mentioned it to the manager, he comped out meal, and then proceeded to come over and hang out with us for a while. Really cool guy.

My boyfriend and I had dinner because we had a gift card. We decided to go for the 2 for $ 20 menu. We ordered the mozarella sticks as our shared appetizer. The mozzarella sticks were nothing special — just you’re run of the mill frozen mozzarella sticks, dunked in a fyer and served with warmed up probably canned marina sauce. We were both shocked by the number of mozzarella sticks served — it was way more than enough for two and would easily work as an app for 4.
For our entrees, I ordered the Asian Chicken salad and he ordered the sirloin. Both of use were incredibly disappointed with our meals. First, I don’t think some lettuce with a few carrot shavings sufficiently qualifies as «salad.» In my opinion, you need a larger variety of produce or it’s just protein served on a bed of lettuce. Second, the only «Asian» thing about this «salad» was the sprinkling of fried noodles. There were no mandarin oranges or anything else as you might expect. Lame. Also, the sliced almonds they added weren’t toasted and were completely lacking flavor. The breaded chicken was also flavorless. I guess they were depending on the fact that you would drowned your salad in the sickly sweet honey mustard dressing and therefore be satisfied? I was not. I eventually gave up eating and opted to go to bed hungry.
My boyfriend’s sirloin came with 2 sides. He opted to pay $ 1 more and have one of the sides be a salad, but he said it wasn’t worth it. His side salad was lame in the same way my dinner salad was — hardly any produce. I guess Applebee’s makes salads for people that hate veggies? His baked potato was tasteless, served with a blob of sour cream and a pat of butter that added nothing. Finally, his sirloin was overcooked and as he said, «just bad… it’s just bad. I’m done eating this.» Despite the fact that both of us left large portions of our meal and refused to-​go boxes, no one ever asked us if something was wrong or really inquired about our meal at all. The service generally matched our food — crappy and regrettable. We won’t be back, even if someone curses us with another giftcard for this place.