We own a Sleep Number bed that we love, love. I was looking for a new pillow and visited this store. Suze was friendly, helpful and patient with me. She asked me questions and showed me different choices I had. They are having specials, which is a better, sweeter deal. The pillow I chose it’s a Pillowology system that lets you choose and outer shell and an insert. Down, Down/Memory Foam, etc. There are several choices for the insert as well. I settled on Down Dual Sided with a low profile Plushfit Contour. The first set was with a high profile and a Down/Mem foam shell. After taking it home I tried for three days, but it was too high for me. I called Suze on Tuesday and she was happy to help me again. I can say that I am so excited about this pillow. This experience was great and I highly recommend this store and not only Suze, but all staff. They are awesome! I will be back later on to purchase other items, including a new bed. Thank you again for a great experience.
Paul H.
Évaluation du lieu : 5 Ellicott City, MD
We were very pleased with the service we received from Trevin. He explained all the features of the beds and frames, and we were able to select the bed we wanted. We selected a split king; now we are anxiously waiting delivery.
Courtney C.
Évaluation du lieu : 1 Pasadena, MD
This place is a joke. We were legitimately looking for a new mattress. The salesman hardly acknowledged us. We looked around and left after 10min of not being helped. Oh well, their loss.