This was my first time ordering from this company. I was looking for an organic 100% cotton underwear. We ordered a size small. It came in the mail on time, but the underwear was HUGE. Me and my boyfriend were both shocked. It looked like an XXL. It did have Size Small labeled on it. Just for future references if you ever order here, just know that their sizes come really really really big. Not just a little big but huge. It was barely staying on me. We compared it and measured it to all my other size small underwear and it was at least 3 – 4 times bigger in size. So we called and asked if we could return and exchange it or to see what’s going on and they said they could not do anything because all sales are final. So FYI… just remember if you ever order from here to be aware that the sizes are HUGE. But I won’t be ordering from them again that’s for sure. So I called and their size small is 4 – 6 but their size XS is like 0 – 4.