Macy’s

I was just in here briefly, getting my gf an item for her birthday. The staff and experience was pretty good. I pretty much knew exactly what and where the item was, so I didn’t need any help. The gal at the counter had an obvious service orientation tho, so that moves it up to a four star. Nice store for a bustling mall!

The customer service at this store is pretty bad. When I go into a department store, such as Macy’s, I expect customer service to be at its highest potential. Unfortunately, this store has some women in fragrance and cosmetics that honestly have bad attitudes and just a bad vibe about them. I understand everyone has there bad days. But, when a person comes in to spend a generous amount of money on products, bad customer service is such a let down.

This Macy’s use to me the better one in the area, but recently they have staffed the store with employees who have poor customer service and just don’t care. This morning my wife found a pair of shoe but not in her size they said they would order it for her but wanted to charge her the shipping. Why should we pay for shipping when u don’t carry the standard size. Might want to look at Washington square instead of clackamas

Went to the shoe department on the top floor, and there was a very rude girl named heather there, who is loud and very obnoxious. I was waiting behind a lady at the cash register and heather was yelling at the lady telling her she couldn’t get her money back and Heather kept talking over her, then I was next, and she was quite rude to me, saying I had to go over to the cash register around the corner to get rung up because she was busy, even though her, and three other girls were standing around with the finish line guy, gossiping and laughing loudly. I went around the corner and there was NO one. So since there was no one there, I didn’t buy the Frye Carson boots. But thanks anyways ladies. You saved me $ 400

Macy is Macy. I got lucky. Well I was at the other Macy looking for a door buster sale $ 19.99 for boots and they don’t have them anymore. Because this Macy is disorganized and had the boots placed in the $ 39.99, I came here and the boots rang up as $ 19.99. Sweet. Well this is probably once in a blue moon thing. I don’t think it happens often.
Like I say Macy is Macy. Clean and bright. Friendly service. Helpful service too.
Love shopping at Macy

My friend and I recently went to Macy’s for underwear in their lingerie section. The employees that work in that department are usually very helpful and friendly. I’d like to make a shout out to Laura-​Anne, though, who provided us with exceptional customer service! She was extremely nice and so easy to talk to. It’s nice to have an employee that is so engaging with her customers and she should be recognized as an amazing worker!

Not a fan of shopping in general, and I only come here when coerced. The olfactory assault at the mall entrance with the perfume counter is enough to stop me from even trying to enter the store.
Today my son truly needed help with a dress shirt, jacket and bow tie. They were understaffed with a long line at the check out. The woman who helped us check out was calm, friendly and efficient. She scanned a coupon to save us an extra $ 20. Hard not to appreciate that.
I deferred the jacket purchase for another day because, aside from checking out, we never did get help. Glad my son is prepped for prom, and really glad my husband will take him shopping next time for the jacket.

Tara at the Lancome counter was above-​and-​beyond gracious to my young niece, who’s just beginning to try makeup. She offered her a full free (age-​appropriate) makeover, taught her application techniques, told her what kind of skin she had, and really listened to her preferences. She helped my niece feel engaged instead of self-​conscious or awkward! So thankful, and would definitely like to go back!

I love this Macy’s. By far, the best variety of petite and anything else I’m looking for than other Macy’s in the metro area.

love love macys! My «go to «store for everything!!!

Another place I thought I would never be in, save for the women in my life.
Had to buy a gift for my Sissy and found myself at Macy’s. I was not in the mood to be at the mall, let alone The Women’s Department but alas, I was.
I love my Sister!
I must keep going!
No matter how I feel about the mall, in general!
Why? Why am I here? Oh. My Sister. Focus…
First Floor Women’s Dept. Found Men’s Cologne near Women’s Lingerie.
No help.
Found kids clothes but not what I was after!
I was considering not getting her anything (cuz after walking around the women’s dept. for what seemed like enough time for my soul to melt away, and I felt like ######## something!). I found the escalator and another sign telling me what I wanted was on the Second Floor.
Awesome…
Wait for it…
O.M.Goodness. More women’s things than I wanted to know about. (At this point I am screaming in my head!)
I love my Sissy.
I love my Sissy.
I love my Sissy.
Focus. Focus. Focus.
Good Golly, Thank you for women that can tell a man is living a nightmare! Thank you Macy’s for hiring that woman. She must have seen the terror on my face and came way away from where she was to ask me if I was o.k.
I said out loud, can you help me find $$$$$$$$$$$$$.
(In my head I was screaming «NO, I AM NOT FINE»)
She took me to find $$$$$$$$$$$$$ and showed me a gift pack that made sense to a man. I thought about how much I love my Sissy (and how much of a cheap ####### I am) and got her what I think will make her happy, no matter how I may feel about the price.
I felt like a hero for all the women that talked about how much I love My Sissy to get her a gift like this.
Ya, Ya, Ya. I know it’s a sales thing but just the same.
Thank you Macy’s for being there for a man on a mission and living a nightmare.

I must say I shop at Macy’ both up in the Seattle area and around Portland. When I visit friends down in Portland I usually end up at the Clackamas Town Center Macy’s to check out sales. I was just down there this last weekend and was doing some Christmas shopping. I had bought a calendar in the mall and then did some shopping in Macy’s. I mistakenly put down my calendar to look at some items and then forgot when I moved on. I went back to store a while later and asked if anyone had found it. The sales lady said they think someone had found it and I should go up to the HR department where they keep the lost and found. We did but they did not have it there. We decided to leave and figured I had lost it but they took my name and number if it showed up. We went to lunch and then thought we would take one more look for it and did but again found nothing. Then one of the sales people that we had talked to earlier spotted us and said they had found the calendar and it was now for sure up in the HR department. We went up and it was there.
I really appreciate the staff at Macy’s when I shop there but they went beyond the call of duty to locate my calendar and let me know.
Thanks Macy’s!!!

My mother and I were shopping around to use up the rest of her gift card and we wondered around the woman’s clothing. My mom has 2 bad ankles so she can’t walk for extended amounts of time. My mom had one thing in mind and a specific color she wanted. My mom found an associate, Carole was her name, to help her out. While my mom was trying stuff on, Carole wondered her department to find items that fit my moms description. She pulled about 3 or 4 camisoles for her to try and brought them to her so she didn’t have to walk all over the place. She was very friendly and eager to help. My mom hates shopping but Carole made her experience much more pleasant! If we weren’t from way out of town, we would def shop here again. Thanks Carole :)

«Ask for Melissa, she’ll give you good deals if you say you saw this on Unilocal.»
Background:
— Make-​up counter.
— Located inside Clackamas Town Center Mall.
Pros:
— Everyone is helpful and very nice!
— Attractive ladies working there.
— Good price!
Cons:
— NONE!
I recommend:
— Ask for Melissa. Say you saw this on Unilocal and she’ll give you a free gift (Limited! So come fast before they run out!).

I am Unilocaling for the Origins counter (I’d Unilocal Origins — Clackamas if they had a page!). Sarah (and the other lady too! I just didn’t see her name tag) has been SO helpful when i go in. They try to help me find things for my conditions and offer samples and… are just all-​around helpful and friendly. I really appreciate the experience and have been meaning to Unilocal them for a couple months. This encompasses multiple interactions.

I am not impressed with this store. The junior dept is always disorganized and there’s no help. In the womens dept I can ususally find exactly what I’m looking for unless it’s a salesperson.
Then mens department is spread out all over the place and it’s hard to find anything at all, especially a sales person. The only decent place, in my opinion, in the store is the exit.

Macy’s makes me tired and I don’t know why.
The only potential explanation I have is my deep-​seated association of the east coast department store with the annual telecast of Macy’s Thanksgiving Day Parade in NYC. It’s a time for pajamas, pastries, and laziness in preparation for the tryptophan fest later in the afternoon.
So when swinging by the store I can’t help but drag myself through the departments over the two floors as I try to keep my eyes open. I don’t remember this being the case when it was Meier & Frank, a darker, more dismal (remember the forest green carpets and wood paneling?) version of essentially the same merchandise. But somewhere along the line things changed… or I did. And although my admiration will forever sit with M&F, I am glad to see a few of Macy’s touches here.
The junior’s department is easy to browse. It’s organized, tidy, and lacking both crumpled piles of clothing and overbearing top of the charts pop music. Prices are on the medium-​high level, a little more than other department stores, but nonetheless plain to see on the tags. I always know how much of my paycheck I’ll be blowing, and I’ve even been surprised to find out on a few occasions that prices are actually lower than marked. While racks and shelves are often stuffed way too tightly with apparel, it usually means that the sizes I need are there.
The same can be said for the petite department, where my short stature can usually find an outfit that doesn’t resemble anything belonging to a tiny grandmother. I like that I can get help if I need it from one of the nice sales associates, but am otherwise left alone to browse. I’ll give credit where credit it due, someone somewhere in this store knows how to put together displays, they’re tastefully done and never overpowering in terms of color or pattern.
Macy’s has a signature «shiny and bright» look, which can be a little much to take. While it reminds me more of a sterilized hospital ward instead of a chic hospitable store, maybe that’s their trick to getting northwesterners who are used to the gray and overcast skies to perk up and happily shop away.
I just wish it would work on me… *yawn*

I specifically avoid department stores at all cost. If I’m at a mall, I will not park at Penny’s and walk through the store to get to Barnes & Noble. I will not. I will park, and then walk in through a normal mall entrance.
That’s how much I dislike the department-​store experience.
But seeing that I was with someone else, I sucked it up and parked and walked through Macy’s. Now, since Macy’s has taken over Meier & Frank, the store has seen major facelifts. I walked in and all I could think was, «Oooh! Shiny!» because the floors were literally sparkling.
This location has a huge makeup and beauty section, and lots and lots of clothes that look adorable. And you can usually find really good deals on purses and shoes here, too.
But, seeing that I’m far from normal, and was looking for a dress, this place just didn’t do the job. Even if all the styles they offered came in women’s plus, I probably still wouldn’t like them. I found two dresses I actually liked, but for the style, they were too long, or not cut right, and I ended up leaving empty handed.
So the dress search continues, and I’m feeling pretty dubious.
And by the way, thanks a LOT for making me look for clothes smothered between men’s and bikinis.
Yeah, that’s real cool.

(specifically reviewing the clinique counter at this location.)
i left for a road trip late and in a bit of a hurry, and realized somewhere around olympia that i’d forgotten my makeup bag. anyone who knows me knows this: i *love* my makeup. i can’t live without it, ok? whatever, don’t judge me.
so anyway i decided to stop at lloyd center, knowing i’d find a macy’s there. sho nuff, i found one and headed straight for the clinique counter. i explained the situation and asked if i could buy a couple of things and put them on at the counter. the girl helping me was amazing and treated me like i had hundreds shooting out of every orifice. she found me a blush color that was a lot more natural and youthful than the one i’d been wearing. she found me a pressed powder that magically made my skin look flawless (it’s so not). she found me a foundation that felt perfect, and rather than making me buy the whole bottle she gave me enough sample product to last 2 weeks. she threw in an extra lipgloss and some moisturizer when she bagged my stuff. and then… she washed my face for me using the whole 3-​step system so i could apply the new makeup to a fresh canvas.
oh, clinique… i do love you so. *swoon*

I can only vouch for the Home Goods and Shisedio Counter but they rock!
Joan at Shisedio was the nicest make-​up counter lady ever, she gave me a facial, a color consultation and tons of goodies, and was patient and understanding. I have always loved Shisedio’s products, but rarely to I purchase any make up outside of Sephora. I will however return to Joan at Macy’s.
The home section, which is actually a separate store, was fantastic. They had great deals/​sales, and I was really impressed by their staff. Samira helped me and actually came back early from her brake (!!!) to find something that I had requested.
All in all, I’ve been a Nordie’s girl, and of course I am in love with Bloomies, but this Macy’s experience changed everything.