Jiffy Lube

Never again. I needed to get my oil changed in my car. They were very slow and once we got in we sat for about 30 minutes before they even came to my car. They were weird acting about allowing us to stay in the car. They brought it up numerous times but said we could. They wanted to tell me about all their services but kept asking me to go to the back of their store with them and I kept telling them I only wanted the basic oil change because my car was new and I did not need anything else. Finally after about an hour, they were done and I had to go inside to pay and they added on a bunch of «upselling» that they never asked or told me about. They said my car needed an oil filter which it did not because it was new and an extra can of oil. I was upset about that because the NEVER told me they were adding extra stuff to my bill, they just did it. I finally paid but I was upset that they added mysterious charges that they never told me about and they used the excuse AGAIN that it was because I stayed in the car during the oil change! WTF would that have to do with me staying in the car??? Anyways, I got my oil change BUT they couldn’t even figure out how to turn off my light that says it is time for my oil change. So that is still on even though I had an oil change AND I didn’t even get a window sticker for my next oil change. I will definitely NEVER go back to this Jiffy Lube ever again. They were very shady and incompetent.

Being a girl that knows very little about cars, I was nervous to come in, feeling like most auto places will try to upsell and try to rip me off. I definitely didn’t feel like that one bit during my visit. I came in for an oil change, got that done quick along with a replaced air filter (mine looked disgusting.) My next visit was when, after close to an hour of trying to figure out how to change my stupid window wipers, I finally decided to ask for help and they changed them in a few seconds — no cost. And finally, my recent trip included a worry I had about some lights flashing on my Prius, and they topped off all the liquid, changed my tire pressures and a blinker light that went out — for just 10 bucks (only for the light.) They are quick, and have the best customer service :)
Even though I don’t know too much about my car, they help me out without judgement!

This place has annoyed me for the last time! I’m sick and tired of the high-​pressure up-​selling.
I can’t believe how much they want to charge for an air filter. I told them, «Are you kidding me? You do realize there is a discount auto parts store directly across the street, don’t you?» I went there after the oil change and paid ¹⁄₃ the price they wanted.
By the way, what ever happened to regular, everyday oil that they think I should pay triple for their synthetic stuff?
I don’t know where I’ll go now, but it won’t be here anymore!!!

Wonderful people, wonderful service! They offered such good deals and a free tire rotation with a discounted car wash. Definitely going back.

On February 17^th, 2015, I went into this Jiffy Lube to get my oil changed.
My car takes a special oil, that they realized they didn’t have in stock. They went out of their way and sent someone down to the next Jiffy that did have it, and swiftly brought it back for me!
As they changed my oil with stellar timing, they offered me water, vacuumed out my car, and gave me a free car wash!
I live on the westside, but will go out of my way to return to this location for all my future oil changes!
Not to mention, they were not pushy at all, and extremely friendly and nice!
All together a magical oil changing experience! Keep it up guys!!!

Horrible & unjust experience! This place is like being bombarded by a pack of wolves. on a food drought! I was $$$ right when I walked in the door. They tried to up-​sell, over-​sell & predatory-​sell me trying to convince me I needed brake fluid, transmission flush, oil filter replaced, air filter, engine diagnostics, windshield chip repair, tires balanced, distributer cap & when DECLINING all offered extras and simply reminding them I ONLY wanted my oil changed… then I was treated rudely, cold & rushed out of there with my car already in drive out of their garage! They wouldnt even honor their «$ 19.99» price saying its now $ 24.99 period! Ill NEVER GO HERE AGAIN! I THINK THEY DID SOMETHING TO MY CAR. NOT FOR IT! PIST~

I go to Jiffy Lube often with all of our four vehicles. I’ve used this Jiffy Lube a couple times and they have good service. They are not the cleanest or the most dazzling (as other newer locations might be), but I think you will be happy.

Addition to my prior review:
Apparently what I wrote my review about occurred at the other Jiffy Lube location that is also on 82^nd, and very nearby. But, I don’t care. Same company, same business.
Please read my sisters review on the other one. Apparently they didn’t even shut the hood for my father, just opened the garage. At least they were capable of opening a garage though, right?
Avoid this place, avoid the other one (10 705 Se 82Nd Ave Happy Valley, OR 97 086) even more.

So friendly! So fast! I have never been to a jiffy lube before, but boy am I impressed. Checked everything and then some.
The only thing I didn’t like was I felt pressured into buying more than just my oil change… which I ended up doing anyways.
I went in for a simple oil change… and left with new filters, new windshield wipers and chips in my windshield filled… good that it is taken care of… but I came in thinking I’m only spending $ 30 then left spending $ 140. yikes. Didn’t plan for that.

Great service. Really friendly and fast. I understand that they’ll try and sell things. Just say no, they are respectful. I ended up getting some other things done besides the oil change for a really reasonable price. Got the front and rear lights completed. Price was very reasonable. Saved me a lot of time. Very pleased with my visit.

«For the last time, NO! I do not need the chip in my windshield filled because you filled it last time I was here, check your system. I don’t want your overpriced air filter and I don’t need any brake light fluid either, just change my oil.»
After declining several other service offerings, the attendant tried to up-​sell me on windshield chip repair. I replied, «no thank you.» He then insisted that I get it filled because it would cause more damage in the long run. I respectfully declined again. The third time he tried, I replied with the statement above…
High Pressure Sales is an Understatement!

The employees are always friendly and the service is fast.

Oh, Jiffy Lube, how I hate you. I was forced to change my oil because I was having the vehicle inspection the next day and I thought it might help my 10 year old car pass; it didn’t. However, having last changed my oil 5000 miles ago, I figured it was due for a change anyway. I got there and the recycle truck was picking up oil so only one bay was open. Each bay takes two cars parked end to end; the guy in the front car was taking FOREVER, chatting with the staff, and the poor woman behind him was stuck until he decided to get his ass out of the way. Finally somebody who works there moved the jerk’s car so she could get out. That should have been a warning sign. I didn’t have any coupons or anything, so I paid the 32.99 for the conventional service. They didn’t offer to vacuum the floors which they are supposed to do, but I also didn’t want to get out of my car and wait in the waiting room so they could do all sorts of nonsense things to my car.
«Ma’am, do you want our PVC-​something-​or-​other valve replaced? We have it for $ 9.99»
«No, I just want the oil changed.»
«But you need it replaced, see, it’s all rusty and old.»
«I just want the oil change. I had my car serviced, it’s fine, just change the oil.»
«Well I guess you know better than me.» [to the staff] «Put the valve back, she doesn’t want it.»
«Do you want new wiper blades? Yours look a little old.»
«No, I just want an oil change.»
«Your radiator cap isn’t holding pressure anymore. I can replace it for $ 9.99.»
«No, I just want an oil change.»
«Hey, the air filter looks ok.»
«It should, I changed it myself two weeks ago.»
They pimp here mercilessly, and not only is it unpleasant, it will keep me from going back again because of the snotty attitude of the employee when I said no, over and over.
I had to take my car to a mechanic the next day when I failed the test to register the car and he said I didn’t need a new PVC whatever valve and I didn’t need a new radiator cap. So there.
And sadly, I saw in the mail when I got home a coupon for an oil change at Meineke for 19.99. Bummer. Jiffy Lube, you suck, and I wont be back.