Dairy Queen

I have been here handful of times, and every time is a great experience. As an avid blizzard fan for years, and over several states… I can say hands-​down these are the best ones I have had. They are loaded with toppings, and the staff fills them to the top. Very very yummy! Also, I must say, they are an extraordinarily friendly staff. Which I greatly appreciate!

Must avoid, service time for cooked food is unacceptable and food it self is very poor.

Make sure to check your order. Got home with a to-​go order. My 14 dollar combo is missing bacon. I live in Florence so I called them up. The woman I spoke with wants to replace the meal. She asked me to call back to speak with the «manager» or I can be called backed. I can’t get back there for a few days.
Yesterday I returned to get this issue corrected. The manager explained that I needed to drive back to Harker Heights from Florence with uneaten food in order to get it replaced. She also claimed that she was there when I called about this issue. Honestly, I didn’t believe her. I was able to get my money back for the bacon I paid for. No compensation for time lost or poor service.
This DQ has been alive for at least 10 years. If people spent their money wisely, this place would be closed. Between a forgetful cook and a manager who throws the policy at you; this location is not worth your time. I decided to eat here after several years of choosing not to. Based on a situation just like this.

I went through the drive thru, bad Dairy Queen service experience, they are very very slow and they charged me 54 cents for sauce. I had several people helping me and none of them were polite or helpful at all. At the end of the transaction the lady didn’t say thank you and I didn’t know if it was all my stuff so when I didn’t drive off immediately she just said WHAT? With a confused expression. The food was good but the service was awful.

Loved the dipped chocolate cone. That alone would be 4 – 5 stars but the burger was a 3. Food wasn’t that great. Other places have tried to replicate the chocolate dipped cone but none comes as close!

Sat in the drive thru for 5 minutes, nobody on front of me, nobody inside, while the three lazy turds inside looked at me. No greeting, no acknowledgement. I was here last week with only slightly better customer service (at least had my order taken last time). Done with this joint.

Only been there once and I had a good experience. The burgers were warm and the fries were fresh. Try the burger with fried strips of jalapeño (not hot).

sservice was horrible and rude. Go to stan schulter, they are way nicer!

If you are craving a Blizzard this Dairy Queen location will satisfy your urge! Friendly and fast service, tasty ice cream!

Food — no problem. Dessert — no problem. Service — ok. Timing — horrible!
ALRIGHT… the hubby and I went here to get dessert for the kids. JUST for them — TWO — no more… so WHY is it that we’re FIRST in the drive-​thru and we waited for about mmmm… 20 freakin’ minutes??? It wasn’t a hard order. It didn’t seem to be that anyone was training to learn their new craft of taking orders. The place wasn’t packed — maybe about 2 average-​sized families and 1 or 2 individuals and they all looked like they were eating and had their stuff. So uh, yeah… WHY in the freak are we waiting for that long? Two small blizzards — one with m&ms and one with cookies. Soooo was it a challenge? Did we stump them with a really hard one??? Not sure. We would’ve left but they held on to the hubby’s card and couldn’t flag anyone to come over and give it back. By the time we did, they had already charged the card. So great… yeah… NEVER coming back here again.