Best Little Floorhouse In Texas

The owner and people here are very friendly and nice but they contract their work out and are not doing a very good job of that. We purchased (over $ 8000) a beautiful dark hardwood laminate flooring. If you purchase from them ask for their «better installer». We wound up with the bad installer who showed up later each day, took 2 times longer to finish the job, had a woman with him that he said he was «training» who did next to nothing and did such a terrible job (short cuts with gaps, adhesive showing) that we had to complain. When the same guy showed up to fix all his mistakes and poor work he was rude and gave my husband attitude. He fixed nothing. Only made things worse. I finally spoke to the owner, who I felt should have come to my home to see what was done, and had to tell him not to send the same installer. His secretary/​receptionist inflormed me, «We will send our better installer this time.» Another installer came, replaced the awful thresholds but we still have gaps in many places by the walls. My husband and I, after 7 months of remodeling, have just decided to live with them.