Biggby Coffee

Love the atmosphere! The employees are always smiling, laughing, singing, and dancing!!! Whenever I walk in, everyone lifts my spirits! They truly make you feel welcomed!

Absolutely great coffee spot. I have stopped in several times in the earl morning. The staff is always super friendly, and they always get me on my way quickly.
I would definitely recommend making these lovely folks part of your morning routine.
The staff was even helpful in a coupon redemption issue I had, and we’re very quick to get me a resolution.

Best Biggby location by far.
My friends and I have all commented to each other that it tastes ‘better’ than the other locations.
We brought this up to the owner, Mike and he informed us that he cleans his machines more than twice the minimum standard. It shows in the quality.
The staff is friendly and truly go the extra mile. Their staff is always represented in local events as well!

Biggby Coffee in Hartland MI. The coffee is good, the music is friendly, and the baristas are friendly. Cheerful décor. And this one has a nice rotating display of art from local amateur artists. Also they have a very nice meeting room that seats a dozen people — with a projector and screen for presentations and a whiteboard.
Biggby is a nice place to hang out and get caught up on your social media on random Sunday mornings. The only thing I would change is to add seats with padding — when I sit here for more than a couple hours I get a little sore. They have some comfy chairs, but when I sit in them I fall asleep! Stop in a Biggby and order a Red-​Eye!

I’ve tried Biggby twice, and I’m just not crazy about their coffee. The staff is very friendly, the shop is clean and bright, but the coffee is just OK. If I’m pressed for time and need a latte fix, I’ll stop, but otherwise, I’ll go to Kahuna on the other side of the freeway. I think their coffee is much better.

I want to say that I am down with the Biggby coffee franchise, there has rare been a Biggby I have been to that I wouldn’t go back to, with the Hartland location being the exception. Perhaps I am holding them to too high of a standard, I am use to the Brighton Biggby that has been well established and has had years to hone their espresso drink making abilities.
My girlfriend lives in Hartland so when I heard a Biggby was going in lets say I was more than excited. The first time I went in there the cashier was less than tactful. I always order the same drink and while I have some preferences, that require listing details, they are hardly difficult requests. Even a newbie barista would understand. My drink is a double short soy mocha caramel w/​light flavor no whip (easy). After explaining my drink the cashier looked at me, picked up a short a cup and asked in a glib tone, «you know a short is this big right?». I don’t hold the question against him, double checking that I said short is no big. I realized he was in fact being a jerk after I shook my head yes and he then shook his head like «I» was crazy. NOT COOL MAN, not cool. I have been drinking at Biggby coffee shops for years and each has been awesome. I was not looking to disprove this fact but his actions at the Hartland Biggby did. Also the espresso tasted burnt and they gave me whip.
Visit number two, everyone deserves a second chance. Ordered my drink, the cashier was sweet and simply entered it. I think she even made a joke or tried to up sell which as a business major I appreciate seeing. I receive my beverage and yet again it tasted burnt and I received whip AND it was a Mocha Mocha. I don’t send things back. I would have to receive a cup of ants to return it. I will simply not go back there again.
No big right? I’m just one customer that doesn’t know what hes talking about right? Look at it this way; would I buy the same $ 4.34 drink every day from the Biggby in Brighton if I didn’t know what I was talking about and they didn’t deliver said drink as I like it?. Half my time is spent in Hartland and I could have feasibly spent half my money there instead of spending it all in Brighton, so they are missing out on $ 700 a year. May not sound like a lot but in coffee shop terms its too much to turn away. New chairs and spastic bright paint on the walls aside (note sarcasm) their help is underwhelming and the manager/​owner hasn’t said one word to me, given that he has had two opportunities to do so say «hi» or ask me about my drink. You just opened, show some interest in your customers.

Biggby is the locavore’s answer to Starbuck’s coffee. With a convenient location right off M-​59, ample parking, and free wi-​fi, I can just imagine that this would be a hot-​spot for day-​time road warriors and after school study sessions. With seating for about 40 people, you’re most likely going to find a seat open and outlets are easy to access for people who need to plug-​in and power-​up.
Since the store just opened, all of the furnishings and décor are modern, comfortable, and the colorful walls create a welcoming atmosphere. There’s even a community board in the back to keep up with what’s happening in the area.
As for the coffee… well, it’s delish– and they’re the Cold Stone Creamery of coffee houses with plenty of customizable sugary drinks to motivate you to get your butt to the gym more frequently. ;-) The manager did a great job of hiring friendly and upbeat baristas so you can at the very least, get a great smile with your coffee.