Moffat & Sons Refinishers

I had my tub reglazed and spent extra on all the options for a total of about $ 500. It looked great but started peeling within a year. Thankfully it was a couple weeks before the 1 year warranty ran out. After dealing with the old man on the phone who is not very pleasant they agreed to redo it. It looked great again but sadly lasted about 2 years before it peeled again. I’m going to try one more time with another company, Miracle Method, for $ 700. They guarantee for 5 years, takes 2 days not 1, and say their method works better. We will see.

Our tub started peeling a month after the warranty ran out. I am not sure how M&S are still in business. I should have known when the owner was very difficult to deal with in setting up the job. Heed my warning: DO NOT HAVE YOUR BATHTUB «REFINISHED»!! Others warned me about this & I wish I had taken their advice & left the tub alone.

Did you ever feel you were about to be taken? smoked?what have you… that’s how I felt after trying to do business with this company. After viewing my Master Bath Jacuzzi Tub, which is no more than a standard size, the owner and sons did a bit to do about a day and a half, labor intensive job. HOGWASH. Doesn’t take rocket science to see a set up when it’s coming. Anyway, after a couple days, owner called an offered an outlandish price, come to find, 3 times higher than the other 4 estimates I was given. When I asked about a bit of help on his pricing, plus mentioned the 25% discount the ad showed for Bathtub reglazing., he offered nothing more than no, no, no… in other words, I believe it was priced that way because they chose not to do the work, due to not a lot of room to walk and work at back of Jacuzzi. What has this world come to…
I did get my work completed for ¹⁄₃ the price, and, it took less than 6 hours and one man, and, it looks better than the day we moved in, and, comes with a 5 year warranty. I guess 2 men, needing… AHEM… A day and a half, must take some long lunch breaks. After reading reviews of this company, I took a very deep breath and was glad I chose TUB WIZARDS not this company. Also glad owner chose not to in anyway… work with me on pricing, even as I did mention I am a disabled senior vet. Would have been a very costly mistake had I agreed.
Please do your shopping and due diligence if undertaking a reglazing project similar to mine before entertaining this company. This was a total waste of time, and to boot, was a company just minutes from our home. So much for loyalty. They may be decent, but, I surely found them beyond overpriced. with no willingness to discount a bit. but, cmon…3 times as much??? Can you say SET UP… very disappointed and then some.

I would not recommend this company to friends/​family.
Mr. Moffat came out to look at our bathroom and I thought he was fair in his review. He did not try to over-​sell us on things we weren’t asking for like other contractor’s did. We had our tile reglazed and our shower redone. I can’t speak much to the workmanship because it’s very early. However, while most of our tile was colored (very ugly colors) we had one quarter tile border that ran the whole bathroom that was black and white. In our discussions with Mr. Moffat we mutually agreed to leave that tile untouched to break up the pure white tile reglaze a bit.
Needless to say that tile was not left untouched but rather painted over. When we called to ask Mr. Moffat about fixing it he said there was no fix. We asked about a small discount being as the work we requested was not the work done, and he started acting like he didn’t remember our conversation about the tile at all. He asked if it was in our contract. The contract said they would reglaze the «yellow and the purple tile.» Being as the quarter tile was neither yellow nor purple I’d say yes, it was in our contract. We eventually paid him full price. To add insult to injury, those border tiles are the only ones where there is bleed-​through in the reglazing. So instead of what we asked for we now have a half glazed over border.
It was the dishonesty that bothered me the most. And the fact that he never called back like he said he would after he looked at the bathroom. If something does go wrong with the workmanship, I now can’t trust the people who did the work to fix it. I would tell my friends or family to go elsewhere.