Lowe’s

My wife and I went in looking for paint samples and received exceptional customer service from Jaclyn. This is our first home so Jaclyn’s help was very much appreciated! We will be back.

Free helpful they really do take care of the military customers and veterans I like to come back here and give them as much business as I can.

The staff is very friendly and knowledgeable. They are always more than happy to help out with any questions you have about products or a project that you are working on.

We had the best customer service at lowes! My sister had a project she was working on that she found on Pinterest. Andrew was super helpful and found all the materials that we needed. He was very friendly and shared that he just got back from the military. Can’t thank him enough for his service to our country and my sisters project.

I’m here all the time. Not the handiest guy in the world, but as a new home owner, I’m trying to learn to be. Lowe’s is my go-​to for all my home improvement needs. Store is huge, has a great selection of options for most things I’m looking for, has solid (maybe not always the best) prices, and offer great deals that I learn about in weekly mailings, like 1.99 Christmas lights! The staff is usually helpful, but there are the few employees that always seem like their avoiding costumers. Returns have been very easy. Very happy to have this Lowe’s within a few miles and I expect to be in and out of there on a regular basis for years to come.

I was here in January 2014. Service is great. The staff is friendly and helpful. They continue to be a great addition to the community. I will continue shopping there.

My only experience here was to help my Mom return a mailbox that didn’t work for the post she bought and to find one that will. First stop was customer service to return the mailbox that didn’t work. We then said we needed help picking a new one and was told someone would be over. We waited a bit, but no one showed up. We saw employees come by helping others, but not us. We finally tracked someone down to help us, who did the best he could, but he didn’t have much experience with the particular post my Mom had selected. We ended up buying two different types of mailboxes, and fortunately, her first choice ended up working and she simply returned the other one.

Staff and manager (Matt) make it right. Their attention was second to none after a purchased mower came defective. Aisles usually have staff to assist in what you need.

I recently finished a 1,500 sq ft basement and we were at the Hatfield, PA store constantly for 3 months. First, you can’t beat Lowes’ return policy. I was able to return unused/​unneeded material no questions asked. My wife was at the store a lot picking out carpet, flooring, cabinets, and technical items. She raved to me about how helpful everyone was, in particular the flooring and cabinet department, which at first I attributed to her being an attractive female, but these folks were also helpful towards me.
We bought some very expensive cabinets here, they worked completely with my wife on measurements and design and did a fantastic job. These are the cabinets with close-​assist hinges, they are gorgeous. The delivery was fantastic, no damage. We also got the carpet here too, a $ 4,500 carpet job, went very well. The carpet guys did a fine job. I became very frustrated with some pergo-​style flooring though. This was the thinnest you can buy, made by Armstrong for Lowes called Swiftlock. The 8 mm stuff is really tough to lock. I became so frustrated at first that I was about to return it. I calmed myself down and watched a few more instructional videos and went back to the job and finished it up just fine. take a deep breath… But what was awesome was that I had no worries about bringing back the flooring and getting something else with no risk to me.
We went through about 360 pounds of spackle, I consider myself an expert, during one trip to pick up some more a helpful gentleman stopped by who saw me looking and gave me great advise that my burnt-​out-​working-​until-​2-​am-​every-​night-​self hadn’t thought about. He made my day!
The store is clean and always organized. Kudos for the hard working folks at the Hatfield Lowes! you rock.

Extremely rude staff and liars who say one thing and act like your an idiot when you bring up what they promised you. The other area Lowes are so much more friendly and accommodating. I would rather drive out of my way to go to the Warrington or Lansdale store than to step foot ever in here again. Don’t hire their contractors either, they lie about prices and always will come with a «higher price» and charge you for «tests» that they don’t even complete. What a joke this store is!

Several positive experiences have led me to continue to go back to Lowes. The staff is helpful and I’ve been given solid advice on home improvement jobs (i.e. treating our deck). We have also purchased our patio furniture from Lowes at a great price and for about $ 25 were able to rent their truck to deliver the furniture to our house. For some reason I feel Lowes is set up more for the average person, as opposed to the other big box home and garden store that shall remain nameless. That being said, I’ve been to other Lowes stores and found rude staff. So time will tell about this particular Lowes.