ABC Home Inspection Inc

We had our home inspection done by ABC. They were friendly when we called to set up and are moderately priced, which was great. We had high hopes because the inspector was very detailed in his comments to us during his inspection. He was VERY thorough, staying over 2 ½ hours and explained everything well. All good.
But we were disappointed when we got the report (the most important part of getting an inspection, so you have something to show the seller!). It was about 100 pages long because it included a bunch of legal disclaimers that should have been either at the very end or attached as an addendum. We’ve had many inspections done and have never seen 100 pages of disclaimers. It made it hard to find the real inspection info. Once we did, we were really bummed out that all the great info about the issues with the home were NOT IN the report. He did indicate what passed, what failed and what was marginal, but he didn’t provide any detail about what should be fixed specifically and what the specific issues were, etc. What’s the point of having the inspection without including that?! Here’s an example — there was a screen missing on an intake valve for the heating and dirt and leaves were getting into the system. He recommended replacing the missing screen when he spoke to us. But in the report, it just said «Failed. Debris in furnace.» There was no mention of replacing the missing screen. This occured with every item on the report.
There are two reasons to get an inspection 1) to know what you are buying and to get a heads up on any issues/​costs you might incur AND 2) to negotiate with the seller on what problems they should fix for the sale to move forward. ABC’s report helped us with #1 but did not help us with # 2, which is just as important. A buyer can hardly say «trust me, the inspector told me this.» The seller wants to see the explanation in the inspection report.
We did have the inspection done on the Friday before a holiday weekend, so perhaps the inspector got lazy and just did the bare minimum in the report. Kind of a waste after spending almost 3 hours inspecting it so well.

Nate from ABC home inspection provided did an excellent job thoroughly covering every detail of the home. He arrived 45 minutes before scheduled to survey the exterior, and by the time we arrived he was already inside the garage with our realtor. The total length of the inspection was nearly 6 hours, very thorough. Nate clearly had a good background in home inspection, but also in his own work as a landscaper and his own renovation of an older home. As prospective first time home buyers Nate was clear with what could be a red flag and the things that might not be as big an issue as they appeared.

We were selling our family home recently. The buyer used ABC home inspection. The inspector, whose name I will not disclose, left every single light on in the house (basement, closets, bathrooms), literally every light. just RUDE. Things were misplaced in our home, including our bed sheets that were rolled up and left in a ball on our bed. The bedroom ceiling had panels that could be pushed up, so we think he stood on our bed to check inside the panels, but we can’t be sure. We felt violated and angry when we got home and saw the state our home was left in.
The women who writes back to these reviews is rude and defensive — never apologetic. that should say something, right?!
avoid.

Abc home inspection inspected my home. It’s a 45 yr old home. They found things and broke things in the process. All homes have problems. I wouldn’t hire these people.

Our recent home inspection with ABC was awesome. Even though the inspection was in the dead of winter our inspector was incredibly thorough. The inspection uncovered a lot of potential problems that we might have overlooked and we received very a very timely report which detailed photos which have helped us explain our needs to contractors. The inspection was on time and very reasonably priced. I would definitely recommend ABC.

He was too busy and couldnt schedule me in, but despite that he spent 15 minutes giving me advice on the type of inspector to hire and what to look out for. This is the type of guy everyone’s looking for!

I have used ABC for both of my home inspections. They are reasonably priced and very accommodating with their schedule. They require that their employees are certified in many different fields and host recurrent training to ensure that they have the most up-​to-​date information.
John did my inspection and he was great. Very friendly, honest, and thorough. He walked me through the entire process and was very patient with my laundry list of questions. His report, which I received the same day as the inspection, was extremely detailed with pictures to reference for everything. I highly recommend him and ABC.

ABC was really great. We had John for our inspector. He was friendly, honest, upfront and thorough going through our house. He is also a licensed pest inspector so his background gave us more insight on potential problems.
If I ever need an inspector again, I’m calling for John.

I will edit this review after the actual inspection, but first impressions from the person who answered the phone wasn’t that great. She was very short and acted like I was taking up too much of her time. I’ve called other home inspectors and they at least took the time to ask questions about the property, my email address, my real estate agent name, etc. They also encourage you to ask questions, the person at ABC gave very short answers or told me to just look at the website. I was referred to this company by a friend who said their inspection was very thorough… hopefully their inspectors are more thorough than the person answering the phones.

After six months of house hunting, we had a bid accepted on a house my husband and I fell in love with. Our agent recommended ABC for the inspection, but we still searched around for inspectors to see if we could find a better option, etc. At a memorial day BBQ, our friends who recently purchased a new home happened to mention they used ABC for their inspection and were very glad they had. They said the inspector was beyond thorough and after the inspection, they felt like they had a very clear understanding of what work may be needed in the house in the short and long run. So, we decided to go with ABC as well, and I feel so grateful we did. John, our inspector, was there a little early and ready to go. He was great with my dad tagging along and explained everything along the way. He even took time to show us how to operate the sprinkler system! He was very thorough– this house was immaculate, and he was able to cut through the rosy exterior and give us a very realistic view of what was going to need attention. He was very familiar with new codes and laws in MA. I whole heatedly recommend ABC to any home buyer, and first time home buyer like we are! We had an electronic copy of our report the end of the day of the inspection and our radon test results two days later, even though it was over a weekend. Thank you, ABC!

ABC saved my wife and I from buying two houses with tens of thousands of dollars’ worth of problems.
We had the same inspector, Nate, both times, and he was very thorough. He patiently explained everything to me as he checked it. He didn’t hesitate to answer any questions we had.
You don’t get an electronic report, just a hard copy, but it’s very detailed. There are checkboxes for all the items inspected, with space for comments.
We haven’t found our dream house yet, but we will definitely call ABC again when we do!

My husband and I worked with ABC Home Inspection Inc twice. We received exceptional service both times.
Scheduling: After a last minute schedule change at the seller’s request, I called the company the day before, and they made the effort to find an inspector, even though it meant giving up 3 hours in the middle of a Sunday afternoon.
Reporting: The reports are very thorough, although they are hard copies, not emailed PDFs. The important thing was that both inspectors were willing to answer questions and to explain things as they went through the house.
I don’t know much about wiring, plumbing, structure or construction, but the inspectors took the time to tell me what was missing, damaged or not up to current code, and whom I could talk with (i.e. the lower level fireplace was cracked, check with a structural engineer) to fix the problem.
Quality of Inspection: These inspectors checked plugs, the roof, the eaves, the crawl spaces, the heating/​plumbing/​wiring/​etc systems, the foundation, the siding, the deck, any signs of pests, the water pressure & drainage, windows, ceiling leaks — pretty much everything. They were knowledgeable and meticulous.
Misc: Both inspectors were also very friendly and easy to talk with. They both encouraged me to ask questions, and followed up with related notes in their reports. If they did not feel that they were qualified to advise, they would say so — for example, they noticed the mold in the attic, but recommended we speak with a mold specialist in order to treat it.
Price: The price was fair — around $ 300-​$ 350 for 3BDRMs, although don’t quote me on that, since it may vary with sq footage or location or something. In any case, it was competitive (compared to other inspectors) and I consider it money well spent — you do not want to stint on your inspection & wind up with a $ 30,000 problem after the P&S!
Recommendation: I would use this company again. I strongly recommend you work with them if you are buying a home.