Starbucks

While I don’t frequent Starbucks often, this store is near my house so I’m there a few times a month. It is consistently the filthiest Starbucks I’ve ever been in; the table for prepping your coffee is typically filthy with trash overflowing about 80% of the time. The banter of the baristas is often really immature or catty, what you might expect of high school sophmores. There really isn’t much evidence that they care very much about the customer service aspects of their work, unless maybe you’re a known regular (I always tip). I’ve actually had baristas start fixing the drink of a regular standing BEHIND me in line and open a register to have them pay for it while I was still waiting to put in my order. Nice. I can’t really speak to the talent for making various drinks, mine is pretty basic, but they’ve often struggled with the idea of leaving room. There’s a local coffee joint around the corner in Plaistow, if you’re getting something basic you’re better off there.

This is my favorite Starbucks. The baristas are awesome, they are quick and never make my drink wrong, and I always feel comfortable :) get to know the workers they are great people

I’ve visited this location several times.
Pros: The baristas are courteous. They smile, and they answer all my questions as I’m still not used to ordering differences here verses other coffee shops. The coffee is excellent. I particularly like their dark roast.
Cons: The drive thru is significantly slower than most Dunkin Donuts locations, and the coffee is slightly more expensive. Also, Starbucks doesn’t offer an extra large option for hot drinks. I would like to see them have more brewed options available as well, although I understand it’s harder for the smaller locations like this one to offer as much variety as, say, the large restaurant in Kittery.

This is the most annoying Starbucks I have ever been to. The products are the same as in every store, the service okay, but the interactions between employees was awful. Instead of a pleasant environment, it sounds like a high school get together. The staff and their friends swear out loud, laugh at high pitched frequency, and fight amongst themselves. There was one guy that was practically yelling at his supervisor, because she was giving him a hard time. It was awkward. I will never be back to this store again.

Not terrible for a Starbucks, but definitely not the best I’ve seen. I think they hired some more people lately that seem like they LIKE what they’re doing! THANK YOU! I did notice that a manager who was asked a few questions by a new employee who needed help with my order, seemed absolutely tired of him. I’m an addict to Starbucks and wanted to help the new guy out since the manager seemed to not care, or at least seemed like the new guy was taking too much of his precious time — they could learn a few things about kindness from the managers at the Loop

Great environment with the exception of the on going fighting between leads and employees. There is got to be a better way of discussing their issues with procedures then out loud.

This particular Starbucks is incredibly slow
On several occasions they have not charged me because the wait was so long in drive thru lane
I know it’s pricey and its a special treat for me to go to Starbucks so considering I don’t go often makes it more annoying
They need a revamp on their baristas at this location

I’m so grateful there is a drive thru Starbucks in the southern NH area on my way to work, otherwise I would have to go to a Starbucks in one of the Barnes and Nobles or not at all. My favorites are chai latte, almond croissant, banana walnut loaf, and the spinach square. The parking is tight but the servers are pleasant and helpful. I wish Starbucks would add Samosas with potatoes and peas to their menu, that would be wonderful with hot chai latte !!

I don’t find this place to be better than my prior review for many of the same reasons. I will say that Josh (red head with glasses) has been with this store a long time and he really does care about his customers. Not much of the same with the other employees from what I can tell.
A few weeks back the most ridiculous thing happened and was witnessed by my daughter who brought it to my attention for follow-​up. To start, the parking spots in front of this location must be narrower than is standard in lots so cars and very tight to each other. If you care about your car I would recommend you park in front of the dumpster or on the side of the building where there is much less traffic.
My daughter was drinking her grande apple juice without ice and eating a chocolate chip cookie when she said «daddy that lady just hit our car!» I saw the door to the other car resting on our while the employee was squirting whipped cream in her friends cup which was being sipped from. We quickly pack up her homework and go outside to check my 2013 vehicle for a dent. A Starbucks employee in their apron and holding the stainless steel whipped cream dispenser was leaning on my passenger side of the car while talking to a lady in the car next to me. When I asked «did you hit my car she said, yeah but it didn’t leave a mark» with an amazing attitude. She told the friend to move the car down to the other side of the lot while I went in to get a manager. I went over the incident with her and checked out the car to see if any visible damage was present. None was and she was ready to turn and go back inside. I asked what she was going to do about it and the reply was «I will talk to my employee.» Good answer but I wanted to know why she was do holding whipped cream in the parking lot and she had no answers.
I told her I wanted a few recovery coupons (allows you a free beverage of any size and configuration) and she went inside to get me two. I am not sure what happened with this employee but the bigger issue is the lack of respect for the customers possessions and for removing food products from the restaurant which I am sure violated health codes.
Try another Starbucks if you can but if you go here and see Josh demand he make your drink and you stand a chance for a decent product.
If you find this review pathetic as one user has then don’t read my reviews. Unilocal is about the total experience and Starbucks being a publicly traded company should have a better training and monitoring system in place for their employees.
If the drinks were consistent, the employees were not leaving this store in suck flocks, if the drive-​thru waits were not longer than most other Starbucks then so be it. This store needs help for many reasons and that is the basis of the review.

This is usually a pretty consistent Starbucks… the staff workers are always friendly and happy. The parking lot is ridiculous though. So tiny… and if the drive thru line gets too long it’s even worse. For this reason, i tend to go on non-​busy hours or just leave if it’s too busy.

Ok, we couldn’t stay away. It’s been a little better lately. We figured out that the predictor is the number if cars in the drive through line. If there are a lot, then We drive on up the road to Heavenly Donuts because we know it will be a nightmare inside. No drive through line, safe to go in. I don’t think they have their lack of efficiency under control yet, but I still love the coffee.

Overpriced. i prefer this coffee over doofus dunkins, but it’s like $ 10 if we both get a medium (insert fancy name for medium) sized coffee. I honestly only have ever tried 2 drink items: the caramel macchiato (delicious) and the peppermint white mocha coffee (delicious). The one time we decided to get breakfast sandwiches they were deplorable. I suggest sticking to the drinks.
The temperature of the drinks is always perfect, but I have to wonder if that is partially because the lines (inside and out) are always wicked long and you have to wait til the fat lady sings to get your drink.
Starbucks is a little too scenester/​hipster/​lahdeedah for me and doofus donut is too ghetto, so I have yet to find a place that suits me perfectly. Maybe Heav’nly.

Zero consistency. One visit it will be great. The next and it’s the worst thing you’ve tasted. Waiting 10 – 15 minutes just to order. One person working the register and the other 3 are just talking and having a grand old time instead of assisting the other customers. Very disappointed.

People park in the clearly marked lanes to get to actual parking spots or the drive through lanes and then act incensed as you try to get by. Not entirely the establishment’s fault but it could be better addressed by management.
Orders are messed up frequently. I order iced, I get hot. I order regular, I get iced. I order decaf and it clearly is not after drinking it. The other day after discussing cake pop flavors available I ordered a birthday cake pop and then as I waited for it she had an attitude about what I was waiting for. She got the pop, gave it to me, and said «I didn’t charge you for it.» Ok. I ordered it, you failed to add it, I gave you my card to pay for my order. There is no screen for me to look at to ensure you didn’t mess up my order or charge me correctly, so how exactly is that my problem? Either ask me to pay for it or just give it to me; I don’t care either way, what I do care about is the crap attitude when you messed up. Another time I paid and was waiting for my drink. only for them to ask what I’d ordered after they tried to give me someone else’s order and apparently had not prepared my order. How did I pay if you didn’t have my order? I had to come inside so as to not hold up the line further, and they still gave me the wrong drink. Typically they frustrate me to the point where I give up and take whatever they’ve decided I want that day because I’ve had enough attitude for one day.
Frequently sandwiches are not heated through. There’s nothing like cold sausage in the middle of a sandwich.
Previously I loved that it didn’t matter what Starbucks I went to, I would receive approximately the same quality of item and service regardless. At this single location it’s a toss up, and I usually don’t win.

Numerous tables (about 10) and numerous outlets (underneath the seats).
Drive-​through.
Very friendly, smiley baristas.
Full menu.
Free wifi.
Small parking lot.
Outdoor patio.
Open early and late (10pm most nights).
Always busy.

I wouldn’t normally write a review for a coffee chain, but this Starbucks is great. The staff sets it apart from any other that I’ve frequented. They are always nice, willing to explain drinks or promotions to customers… I’ve never felt rushed or had to wait extensively for my drink — and they’ve always gotten them right for me.

I really don’t frequent Starbucks. I prefer to make my own coffee at home for many reasons. However, once a month I need to drive myself into Boston for what is always a long stressful day, so in this case, I like to treat myself with a latte for the ride down. Drive through or walk-​in, the employees have been great, they remember me and spark up a nice little conversation. My drinks have always been correct, and I really love that they’re not served so freaking hot that you cant drink it for an hour. Thumbs up for this location