FedEx Office Print & Ship Center

The worst experience! Today was my 3^rd time that I had to go there since the FedEx on Prairie isn’t able to process returned labels! If you have an option of using any other courier than FedEx, I strongly suggest you do so. I always use UPS since is next to my office and they know what the hell they’re doing. Stay the F*&(away from this store, specially their manager since she has no idea what the hell she’s doing.

I want to say that after this experience, I hate FedEx in general. The staff at this location were very kind and helpful though, which is why I’m leaving a review. This is my first time coming to a FedEx to print some things out because I didn’t have time to do it at my own campus, but after seeing their prices I’ll definitely be making more time to print stuff out at school. They charge around $ 10 for 10 colored prints. That’s a dollar a print. I might be really lucky that my school charges .50 cents for every colored copy but I still definitely think they’re over charging. For 10 black and white copies, it would come out to a little more than .40 cents a print. My school charges .05 cents a print. I understand that they’re a business, but if your prices are supposed to be competitive then they can’t be so steep, it makes it impossible for a struggling student to get something productive done, such as printing out homework or job resumes. But, again, the staff here was very kind and understanding. The first woman I asked for help was very informational and helped guide me to the right direction before I realized what a rip off the company really is. The second man who helped me saw my distress and helped me in the best way possible, which is why I’m giving 5 stars. But FedEx, get it together, I will never visit another location until I see that your prices are reasonable. If money isn’t an issue though, the staff at this place is great and they have an interesting selection of books.

If you need to print it’s ok. If you need to scan something to have it emailed to you forget it! They have old equipment so it takes forever and that’s how they make their money!

Came into this Fedex to get labels printed. They were all so very helpful especially Saleha! The atmosphere is much more pleasant! I will definitely be back for more printing needs!

About the only thing I ever do at FedEx is drop off a prepaid package, the staff is friendly and helpful, but the parking is usually pretty tight so I don’t visit this location often.

Bad customer service I waited 15 minutes just to get a page printed out when I first came to the desk no one greeted me or said anything to me until 5 minutes later there was 3 workers behind the desk joking around the manager had a attitude when she was helping me. The worse FedEx I ever been too.

I tried giving half a star or none but couldn’t.
Worst customer service and the slowest.
3 employees couldn’t figure out between 2 customers how to apply a coupon for 1 customer, and how to process a shipment for the other customer. After waiting 10min, I asked that all I needed was to get a receipt for a drop off… they took my package as I waited an additional 10min for them still working with the previous 2 customers. I asked for my
Package back and left angrily. 3 dumbasses should be fired for lack of knowledge and service.

This place has always been busy, might not be all day but they get a lot of print jobs. Great team, very friendly and always willing to accommodate as much as possible. Turn around time on print orders is fare compare to other locations.
Can’t complain, I always get the best of service when I come to this location

Worst customer service EVER. I walked in and saw 3 employees. One was already busy helping someone at the computer. The other two were just walking around. I was never acknowledged – never greeted, never asked what I needed help with. After nearly 15 minutes of standing around and waiting to be helped, i was able to DROP OFF my package and attained my receipt.
I wouldn’t come here again…

I came here and was ignored. Lady rather spend her time packing and flirting with the FedEx delivery guy. Then I was approached by another and tells me there’s a 4hr turn around time. Said they were busy for a simple binding? Like really? Lazy people here!

Kinkos are notorious for bad service and I have frequented every Kinkos in every area I’ve ever lived in. I’m a teacher and have relied on them often. Unfortunately, the service at this Kinkos is terrible. It’s full of lazy people who complain about large orders and aren’t around when you’re there to pick up orders they called you to tell you are ready. It’s one of those places where if you’re lucky enough to get some service, they work with you but everyone else is left high and dry. This is no tantrum for not getting any attention — this is my tried and true opinion of coming here EVERY time. I’d rather drive the extra distance to the 24-​hour one on PCH.

Horrible service the gentleman that «helped me» and I use that loosely was not very friendly acted like I worked at the place and knew what he was talking about when needing to print a 300+ page print job.
Tried asking questions in order to use the self service area but he acted like I was bothering him.
Instead of using the self service area I ended having to pay more in order for them to print it behind the counter. All because I couldn’t get the proper help needed.

This fedex have friendly employees. I came at night and the employees were really helpful and chatty. Liz and Lance were there and they were very helpful. I had to print out 15 books and bind them. They were already closing and when I said it’s a rush, they did it. Most places will give you a dirty look or tell you they can’t do it but not here. I will definitely come back here. And I recommend anyone to look for those two for help. The only thing wrong with this place is the price.

Worst FedEx Office ever. Don’t send your package here.
Yep. That’s all I did was have my package held here since I wouldn’t be available at home the whole day. Big mistake!
I had it held here because I was able to pick it up by 11pm. FedEx called me and told me my package was available TODAY for pick up. That was at 6pm. I tracked package and it said available here. I called FedEx toll free number. They said it was available here. I tried to call this FedEx Office. No one answered.
So I came down here to pick up package at 1030pm. I get inside. It’s like 2 workers. The short asian helped me. I told him that I’m here to pick up package. He said «ID PLEASE» nonchalantly and was looking back as he was reaching for it. I took it out my wallet and he snatched it out my hand and went to package.
Then he put a clipboard with signatures on counter and said «SIGN“nonchalantly and like a robot or something. I signed it.
He asked me my name lol. Don’t you have my ID in your hand idiot? Also, didn’t I just sign the clipboard and print my name on it?
I told the idiot the same name on ID.
It took him about 5 minutes of going over two boxes. Then he said it hasn’t arrived. Again, he said it nonchalantly and without looking at me lol.
So I told him how I verified that it was here. I even showed him the tracking results on my phone in real time. I did not need to show him this. He has tracking capabilities. After all, this is a fake FedEx place?
Finally he get one of the two boxes that he was looking at and put it on counter. Then he went back to what he was doing when I first walked in. What? So I said is this it? He didn’t say anything. I walk up to counter and looked at box. I see my name on it. So I just grabbed box while shaking my head and walking out.
I was just getting a box that was held there. I would never ship anything at this overpriced place. Not to even mention the worst customer service ever.
I see all these eBay logos every where and how FedEx Office will wrap and ship your eBay boxes lol. Anyone who comes to this fake FedEx place to ship a box is crazy.

Customer service here is horrible. Seems like we waited 10 minutes before anyone even said hi mind you there were more employees than customers at the time.

I have frequented this fedex several times and the customer service is consistently poor. It seems as though everyone actually hates their job here. They are always under staffed and when someone does become available, they do not show you how to use any of the work stations, printers etc.

Horrible experience and way over priced, 45 cents per minute for scanning!!! And their stupid scanner was even not working! So I gotta pay them 45 cents per min to ask for help to fix that damn thing. Ended up paying 10 bucks for scanning two pages! HAHA! Not cool at all! =(

Great costumer service!
Quick Service!
We loved it!

Service here is the absolute worst! First of all, make sure you know EXACTLY what you need because, chances are, the person helping you won’t know anything but the basics. Secondly, be prepared to be ignored for the first 5 — 10 minutes you’re there. This may be due to lack of staff, but they don’t even acknowledge you when they see you. Thirdly, they will charge you for everything they can. I’m surprised they don’t charge for the air that you breathe while in their facility.
Honestly, I’ve never had a good experience here, so I don’t go here anymore. Fed-​Ex is a great shipping service, but this store is a horrible representation of that. Reps that finally decide to talk to you are often not helpful and don’t want to be bothered, so they do as minimum as possible, and if you walk out the door because of their lack of helpfulness (like I did), they’re probably pleased. One less customer to deal with. This may be because they’re busy, but I don’t care. Help me out!
I now go to Joe’s Postal Center on Inglewood Ave. and have found them to be a godsend. I will never ever bother with this Fed-​ex store again.

The lady at the counter was friendly after a few minutes but I visited the next day and the workers were not very eager to help.