King & Queen Nails Spa

This is my number one nail shop and I love them. They do an amazing job every time. Helen does my eyebrows every time and they come out great

Horrible place!!! Never ever will I go again!!! I did a full set and a pedi on 6÷3÷16. My nails were all messed up. I told the lady and she got mad because I didn’t like the work she had done. Some nails looked shorter than the others and all fat. In less than a week they had started breaking off. The only thing they know how to do is eye lashes, which don’t last a week either. They hardly have any colors to choose from also. Ugh just horrible!

horrible horrible service the only reason i go there is for eyebrows but that lady is rude and ditches you also their pedi girls are good but other that that dont get nails done their and poke them with a stick to remind them you still want services geez

the WORST nail shop I’ve ever been too!
Customer service SUCKS! They rush thru the service just to get the next customer seated.
I got a pedicure & gel manicure. The lady that did my pedicure had no idea what she was doing, I had to tell her TWICE to cut down my toe nails, she said– I did, I did… NO, you didn’t! That’s why I told you twice.
Not to mention, my gel manicure started chipping after 3 days! AGAIN. They rush the service to get the next customer seated! Don’t waste your time or money coming here!!!

I decided to stop by this place since I was in the area and my nail lady was not available. This place looks dirty. They claim they take credit cards but they have an ATM machine inside the shop. I went in to get a gel manicure and they did not have much colors to choose from. She rushed in doing my manicure and did not give me a chance to decide what color I wanted before she took the samples away. It was time for me to pay so I gave her my debit card to charge me, she tells me very loud to go use the ATM instead because the fee was less than the credit card machine. I told her it was ok that I didnt want to use the ATM but she refused to take it and insisted on me using the ATM, ofcourse to her benefit they will save being charged the service fee and want the cash. I will not go back to this place, I don’t like to argue or make a scene.

The worst customer service EVER!!! Don’t waste your money coming here. Especially the lady that does the eyebrows she is the worst!

Horrible service! I got a full set french tip and eyebrows and the wait was awful! Guy doing my nails completely ignored me and messed up on my nails. He obviously didn’t care for what he was doing. I told the l told the lady that was doing my eyebrows that I had makeup on them and she said it’s okay it’s okay. No its not okay! I don’t want them waxed to my fake shape dummy! Ughhh! Waste of money!

I Love this place! Although i had a horrible experience this morning. The lady there named TAMMY did my gel mani. Usually John (#4) always does my nails but he was out of town. I go here about every 3 wks, today this lady TAMMY suggested rhinestones on 2 fingers, i told her no thanks (i just wasn’t interested). She kept insisting i said no thanks maybe next time. She rolled her eyes. After she was done she told me my total is $ 45 (pedi +gel mani) i gave her $ 47 total. She yelled at me asking if i was going to give a tip to the lady who did my pedi (she only spent 10 mins on my pedi… of course NOT) i told her «no that is for you» she replied with «oh my god! why no tip for her???» I got up and just walked out. I decided to actually be the professional one and not yell at her in the shop like she yelled at me. I am not sure how she gets so many good reviews?
#1-​tips are NOT mandatory.
#2-​there will not be a next time with her.

Literally the WORST nail salon ever. Disgusting. Saw them double dip the wax with the same stick multiple times. They got mad I didn’t tip well because I repeatedly told the lady I did NOT want super long nails and she insisted. Sure enough one broke not even two days later and I went back to get it fixed, no one was in the shop but since they were mad that I didn’t tip well they told me the wait would be 45 minutes to an hour. Girl bye. Cheap nails. They break really easy, not many colors and overall a dirty salon. Safe to say I will NEVER go back to this overpriced, terrible service nail salon.

I will never go here again because it’s always hit and miss never consistency. They can do better with welcoming there customers.

The guy who did my nails was SO RUDE. I went in wanting acrylics and he refused to tell me the price until after the nails were already glued on! I didn’t even have the option to say I didn’t want them anymore.
And before I sat down, I asked if they accepted credit/​debit and he said yes. Not until after he was done charging my card did I see he tacked on another 2 dollars for the use of card. My bank is within walking distance, if he had told me about this earlier I would have just gone and picked up cash. He didn’t mention anything at all.
The only reason I’m giving 2 stars is because their location is fairly cleaner and professional compared to others. But service is SO BAD.

Had the most annoying visit I ever had here. I’m a regular here and spend lots of money every 2 weeks for a year and a half now.
Decided today that I wasn’t going to get my usual gel nails, I want them to heal so I came in to just get a classic manicure. The lady I got asked me at least 10 times if I wanted gel, I kept politely declining. After that she had a bad attitude about it, still insisting on gel. She even asked if I wanted a pedicure after all of that (obviously I would have said I wanted a pedicure when I walked in) so she got done with cutting my cuticles and told me to wash my hands, after she gave me the bill. She seemed like she didn’t want to do my nails at all because I wasn’t spending 60 $ like I usually do. They lost a loyal customer. I will never come back.

I just moved to Hawthorne and decided to go to this nail salon because it was closer than my usual place. Biggest mistake. Gel fill is $ 30 and another $ 3 to fix a nail. It’s actually even more to actually shape them too. Shouldn’t that be a part of the fill? And if you want to use your credit/​debit card it’s $ 2 more. So it was $ 35+tip for a gel fill.
I got the #23 in Fizzy red. Within hours, my $ 35+ fill was chipping, peeling and bubbling. I went back the next morning and they offered to redo them. I told them that this had never happened before when I get my nails done. I tend to go almost 3 weeks with gel nails that never chip and look as good as the day that I got them other then the growth. I told them that perhaps it was the gel nail polish that was old or was just not a good brand. They said if I wanted to change my color, I would have to pay again. So, I agreed to do the same polish again. Before leaving, I told my nail technician that I could see bubbles in my nails. She said that with the topcoat, they would be fine. Sure enough, again, within hours my nails started bubbling up exactly where I had told my technician. The gel nail polish was peeling off and chipping again. I went back for a third time to ask for a refund but they denied me. Again, I told them that I thought it was the gel nail polish that was the problem. They said they would charge me $ 10 to change the color. I was not going to give this business one more cent of mine. So, they put the same nail color for a third time. This is the worst nail job I have ever gotten in 20 years of getting my nails done. Should have just given me my refund lady. You would rather talk about this in front of customers, have me sit there with a sour look on my face the whole time, get my nails done and waste my time a third time and then write a horrible review on your business?
Not to mention the place is beat up and had flies everywhere. The only thing good I can say is the male technician that did my nails a third time was very nice and tried convincing the manager to just use another polish but she wouldn’t budge and this is what she gets. Maybe he should run the place.

If I could give ZERO stars I would. So rude and charged me for an extra coat of nail polish. And then before I could give them a tip they asked for it but more so demanded one. I was completely thrown off at this type of service. I wish them the best of luck in this business because I was one of the nicer ones. I’m sure someone will eventually snap in there :(
Here’s a tip* treat others the way you want to be treated. W. W. J. D.

I have been here 4 times now and I think it’s a pretty good nail salon! All of the Nail Techs wear smocks and I appreciate the professionalism of the uniformed look. They’re all very kind and I’ve noticed that they all seem to get along and help one another with their clients which is awesome to see as a customer!
I go here for Pedicures, and I like that their polishes are all in the same location, they don’t display old polishes and that their shop over all is pretty clean. Tammy is my Tech and she is so sweet! I’ve been to places that have what I call «greedy girls» where the Tech won’t tell you who to ask for if they’re not working. But Tammy told me her days off and said if I need anyone to ask for Julie, and she did my pedicure yesterday and was just as good as Tammy.
The only thing I don’t like about this Salon is that they charge you for using your debit card, there’s an ATM inside of the Salon… But I don’t particularly like paying $ 5 to get my money, hunny!!! But there’s 2 banks across the street and a grocery store in the same center and they trust clients all the time to run and get cash then come back to pay even if service has already been provided. I like that a lot!!! The Manager is nice, and I only see her doing eyebrows, but she’s funny as hell Bkz she is constantly watching all of the techs as she dippin that wax stick with a side eye lol!!! I really hope this helps, you can get a very nice, neat & professional French Pedicure with Paraffin Scrub & leg massage for only $ 25 and leave happy!

This place is gross and very unfriendly !! I took my friend from out of town here because it was a Friday and I knew this place wouldn’t be crowded (guess why?). Anyways, the old lady who did my friend feet and nails was very rude she slapped her hand several times when she tried to turn on the back massage thing for the chair… then she didn’t event give her the hand and foot massage that is supposed to come with the mani/​pedi. I told the manager who said she would have a conversation with the employee but ughh service was still ¹⁄₅ for service and cleanliness oh yea and the usual LOUD, RUDE, DISRUPTIVE Vietnamese (or whatever language) talk in my ear the ENTIRE TIME !!! I WILL NEVER, EVER, EVER GO BACK… OH AND BY THE WAY MY NAILS LOOKED LIKE CRAP ONLY 2 DAYS AFTER GETTING THEM DONE… HORRIBLE SERVICE.

This place smells like they slaughtered a pig in here. Plus Helen… Horrible attitude. The ladies that helped me out didn’t even spend their time on me and did a bad job. They didn’t even paint my nails well.
I DO NOT RECOMMEND THIS PLACE AT ALL!

Your basic nail salon. JULIE does an amazing job. She takes great care and is awesome with doing designs (from pictures you show her/​bring in).
HELEN seems to be the go to woman for anything wax related, especially eyebrows.
I’m ONLY HERE FOR JULIE… and I would give this review 4 stars based off of JULIE’s quality work, however, the shop could be a bit cleaner, downgrading it to just A-​Ok! Try and book Julie!

A friend of mine wanted to try out this place, so I decided to go with her… Worst decision ever! If I can give this place a zero, I would!
An older man with a hat and glasses was the one who worked on my nails. I told him I wanted a full set with a nude color. Pretty easy task I would say, too bad he had no idea what he was doing. When he was glueing the fake nails… They were all the wrong size. I told him that the he was gluing the wrong size to my nails, he tried to fix one or two but he didn’t care much. I was so annoyed and asked him if he was licensed to do this type of work, he looked up and just smiled. Like really?
And to top it off they only take cash and of course there’s an ATM Machine inside the salon that charges you more money. Beside the fact that these people are not licensed, do a crappy job, and cash only– I’m never and I mean never coming back here!

First timer here at this nail salon. I walked in with a group of five with no appointment and was immediately ambushed with questions by numerous workers. They were almost a bit hostile, but we did get seated immediately so that’s a plus.
The woman doing my nails was doing a great job with my cuticles until she reached the second hand. On the second hand she cut my middle finger and ring finger and they were bleeding quite a lot. She continued to paint my nails with a bleeding finger which made me uncomfortable.
She finished pretty quickly and I was happy that the gel was cheaper than my usual place and she did an even job so I most likely will come back to this location despite the two cuts on my fingers.