I am amazed. First of all I went in and they took me right away. 3 people took care of me in the prep stages and they constantly verified that it was me and my DOB. Next I was rolled in. The procedure was to be a 9:30 but I was already prepped and ready to go at 9:05. The gave me a medium anesthetic. There was the doctor who conversed with me before hand, confirming our meeting in October and the procedure and what to expect. I was alert during the entire procedure and watched it on the screen next to me. It was fascinating. I was reeled back, my sister was brought in, the doctor came in and explained everything and will be sending me a full, written report, and I was ready to go. I found the entire procedure flawless and professional starting with the offices confirming my appointment and insurance the day before, the receptionist going over everything that I was signing, the 3 medical prep staff, the doctor, the procedure, the recovery, the explanation, review and information. The ONLY drawback: Parking. We got in a 8:25am and the left parking lot was totally empty as it is only for handicapped parking. They have about 12 — 14 spaces. The right hand side parking lot had no patient spaces. They were taken up by staff, doctors, maintenance or reserved. They could easily make at least 6 stalls on the left hand side(handicapped side) for the staff and leave the rest on the right hand side for patients. Otherwise: Just Fantastic!
Jasmine C.
Évaluation du lieu : 1 Castro Valley, CA
My mom, Dad and I all had procedures there. Every time there was some kind of scheduling snafu. Getting into the building is even hard. You have to punch in the suite number at the pad at the door, but there is no sign telling you to do that and they don’t tell you that when you get your appointment. Some kind of mental health place sharing the facility I think. They also said they were on my insurance but turns out — not. I was lucky to get a grace coverage from my insurance. I don’t think they have any doctors of their own, so at least that part was OK.