Quality Inn

I have to say for the price this place is a good choice. We checked in for 2 nights for the weekend to really just have a place to shower and lay our heads at night while we were in town visiting family. The front desk check in was great, they have a little area off to the side with a computer/​wifi/​printer, which we used to print tickets to an event we were attending. They offer a breakfast every morning (can’t speak to it since we never made it up in time to take advantage). The room was nice and clean, everything worked great. Refrigerator, microwave, coffee maker and a small kitchen sink area and table in the room. Bed and pillows were OK but they did the job. Bathroom and shower were clean and acceptable. Nothing great, but definitely good for a small in town hotel for the night. Area was safe and convenient to food, stores etc. Would stay again for a quick trip.

Booked on Expedia for 150 $ a night. They say they are non smoking rooms. But the first time you go in the room it stinks like cigarette smoke. The sheets are clean. Bathroom was clean, towels plenty. But the cigarette smoke is what disturbed me the most.

This is such a gross place ! Very disappointed! Carpet is so dirty that I had to keep my shoes on the whole time — late check in not staying here that’s for sure 1 night will be too much but — need to sleep no time looking for another place — light did not work — this is not worth staying — at any price the on line booking was not this place that’s for sure ! Very misleading

The out side was great looked like a nice hotel but when I opened my door it smelled like dirty Bby diapers and the décor was very outdated and not WORTH the $ 130 I paid older gentlemen in the from was great other than that it was ok but not worth 130 at all

The folks here really put the «Quality» in Quality Inn. For someone who regularly stays at economy motels, my expectations were quite low. Upon entering the room, I was floored at how exceptionally clean, quiet and well stacked the room was with amenities. The staff are friendly and very generous with replacing towels and hygiene items. An added bonus is the large selection of hot and cold breakfast items. The only downside was the limited seating in the breakfast room, which felt too crammed during the peak morning time. Overall, you can’t get a better deal for the price you pay. Even though my destination was Oakland, having such a comfortable place to stay at made it worth the commute. I highly recommend staying here for future all East Bay visits.

I have stayed here multiple times while traveling for business and had nothing but wonderful experiences. The older man at the front desk always remembers me and is very friendly. The last time I stayed there I realized upon arrival that my boss had never made me a reservation but the man at the desk assured me that he kept one room open for situations like that and gave it to me. The rooms are always clean and comfortable and the continental breakfast in the morning is one of the best I’ve had. I would definitely recommend staying here.

I just drove all the way from Los Angeles n checked into quality and I was very pleased with the customer service the young lady Priya was very helpful n sweet too. I would definitely come back n stay here again for sure thank u Priya again for the great customer service n ur help.

Nelson the front desk guy was very helpful. He even helped me with choice for me to eat dinner at. Couldn’t get my A/​C to work. Called the front desk Nelson had a maintenance man there in less then 5 mins. This nice guy I think his name was nick came in and he had it working in no time! The breakfast was great. Check out was very fast and easy. Would stay here again for sure!

They are known as Quality Inn now! I’ve stayed at this motel a few times & I’ve always had a great experience. Rooms are nice & clean & the staff is GREAT!!! They are such nice people! The breakfast is great! The staff continues to restock for breakfast so they never run out (: It’s very close to CSUEB! So if you have a meeting, orientation, or event at CSUEB this is a great motel to stay at!!!

OK first off I stay in hotels all over the country for approximately 275 days a year for business, that said, I chose this hotel for it’s proximity to my present job and stayed 4 nights. When I first pulled in I thought that the parking lot was a little small and the building was a little older. i parked and went inside to check in and was greeted with a smile from a young lady who’s name I did not get, check in was fast easy and pleasant. Key in hand I went to my room and found a nice clean room. The bathroom was spotless, the room nicely furnished, no smells and a nice flatscreen tv, there are only 30 something channels but that includes 5 HO channels.
Breakfast was very good, typical hotel eggs and bacon but also cereals, waffles and muffins and the lady there kept everything stocked.
Would I stay here again… Yes
Would I recommend this place… Yes
Why did I not give them 5 stars? Very rarely do I ever give 5 stars…

I gave them 5 stars because they deliver exactly what they advertise: economical, no frills accommodations.
I had trepidations about this stay as I normally stay at 3 – 4 star hotels. Because the entire area was booked solid I didn’t have many choices. Sure, the room was older and in need of a refresh. But, it was clean and everything worked. For the price, I felt I got my money’s worth.

Goodness no!
Heres the rundown:
bulletproof glass at the check-​in
girl talking on the phone while checking us in
smelly room
straight ‘hood sh! t’
road work drilling in the am
BED BUGS!
Yea, thanks Comfort Inn, ya doin a great job out in Hayward say word! Keep it up!
I’ll take a refund anytime, thanks!
Anyone wanna see the pictures of the bed bugs and the bites i got? Hit me up, the bites are pretty pretty gnarly!

Very nice hotel, clean room and bathroom too. Front desk staff were extremely friendly. Do not get deceived by the way the hotel looks from the outside.
Breakfast area was great too and great breakfast of course. Overall staff were great. Great hotel for a good price!!!

I stay in Comfort Inns quite a bit, and this one was fine. The room was small, we had 2 queen sized beds and they were tightly fitted into the room. The room and the bathroom were clean and that was a plus. Breakfast had the normal stuff Comfort Inns typically have: eggs and bacon (which were both nasty tasting), waffles, pastries, and cereal. Surprisingly, the hotel was pretty quiet considering the location. Front desk service was good. If the room was larger, it definitely would have gotten a better review.

Great front desk service, as the others have said. They told me to take as many of those nose-​strips sample as I want (you know, the kind that helps you breath during sleep, or if you’re an NFL player). Not only that, they answered all my questions, were attentive and courteous, and in general very helpful in whatever I needed.
My only gripe is the attitude of the breakfast food ladies. We had a young lady on most days, and an older lady on the other days. Both were irritable (but the older lady was more so). When I mentioned that the pancake mix ran out I was told that «yeah, it’s all out» with no intent on refilling the mix container. I also saw a patron get yelled at for fiddling with the AC unit because she was getting cold from being directly blasted by the cold air. The patron was Chinese, who apparently didn’t really mind being yelled at, but I felt it was unprofessional and should be mentioned.
The room was serviceable and clean, and you can’t complain for the price. The ventilation fan in my bathroom made more noise than I’d like but it wasn’t a big deal.
Without the young man at the front desk, this place would get 3 stars from me. With him around, this is a solid 4 star establishment.

The Comfort Inn has been my home away from home for many years. I choose to stay here because the rooms and grounds are well maintained, the people are extremely nice, and I feel secure there since I am a female travelling alone. The rooms are very spacious and clean. A filling breakfast and Internet service is also included at no extra cost. The bay area has many options for places to stay but I will always choose the Comfort Inn because it is a good value for my money as well as the caring attitude of the people there, the clean rooms, and the security it provides me. Recently, I had to stay for medical reasons and everyone there went out of their way to ensure my comfort from driving me to the hospital to making sure I had enough to eat. As long as my work requires me to be in the Bay Area, I will stay at the Comfort Inn.

Similar to one of the other reviews, the front desk was great, Priya (The young lady at the desk) was delightful and funny. Unfortunately she was the only bright spot of my visit. No restaurants close by, they make you sign an agreement for no smoking with a 200.00 enalty if you do smoke. Right when I opened the door, I could tell someone had smoked in the room and the curtain had a cigarette burn in it. When I told Priya about it, she was embarrased and covered her face an apologized. The furniture was filthy, even the comforter on the bed had some kind of stain on it. Lastly, the internet connection was by far the slowest I’ve ever had, which is really hard when you are trying to do work before bed. My recommendation, spend the extra 20 bucks on priceline and stay at the Crowne Plaza in Union City, they give you about 20 bucks (Hotel price) in a nice little bag of snacks and drinks when you check in. But still come say hi to Priya.

AVOID THIS PLACE AT ALL COSTS. We reserved over the phone and they stole our credit card number. The place wasn’t that great either.

Good enough. This place is very conveniently located near the Cal State East Bay campus and is reasonably priced. We’ve stayed several times and the staff has always been very helpful. The free continental breakfast is adequate. The rooms are clean, and the wi-​fi works well.

The absolute most WONDERFUL front desk service that I’ve ever received from a budget priced hotel. For that matter, the best front desk service I’ve ever had from ANY hotel really.
The room was clean and spacious, your typical Comfort Inn room. The woman at the desk warned us that there may be road noise in our room since it faced Mission and really, there wasn’t any.
We just needed a place to stop over for the night before continuing on our crazy amazing spring break 2010 road trip to Anaheim. This place was MORE than sufficient for that. I would gladly spend a couple of days here if I needed a place to stay in the area.
The breakfast was good, fresh fruit and waffles along with your usual pastries and juices.
The service was outstanding though, and a definite attribute that sets them apart from the other hotels around there.