McDonald’s

LITERALLY THE WORST FOOD ESTABLISHMENT IVE BEEN TO IN MY LIFE. The people all have attitudes, they can’t seem to understand anything extra you ask for on the order, even though THEY WRITE IT IN YOUR ORDER AND ITS ON THEIR COMPUTER AND ON THEIR TICKETS! Seriously, I go up to the Cloverdale McDonald’s, and I walk in there knowing I am going to see a smiling face and that I am actually going to get what I ordered. And the worst part about the Healdsburg McDonalds, is even when the workers do mess up your order, they’re either too incompetent to understand what they did wrong, or they take for their good ol’ time fixing for you while giving you an attitude, and by the time you get your food back its cold. I’ve even had them rewrite up an order because I messed up and forgot my wallet and had to go back home, and when I came the second time, I ordered the EXACT same thing, and some how my bill was $ 2 more, and after sitting there for 5 minutes while they «tried to figure it out» (which consisted of one worker standing there with the other worker just staring at the screen, with no manager mind you), I decided «screw it» and paid for it, but God was it such a hassle. Over all, they’re lucky they’re the closest McDonald’s, otherwise I would never go here.

What an experience! Poor kids. The manager was maybe 19? And the kids he was managing couldnt be any older. Seemed like none of them had ever gotten any training. 9 out of 10 customers were bringing food back to get done correctly. One guy even sent his sons food back 2 or 3 times. He was frustrated. An elderly man stood at the counter a good 5 minutes until a younger man yelled HEY!!! this man needs a refill! They were giving food away as an appology to the bad (untrained) service. Shouldnt there be at least one experienced employee around?

Odd parking lot
Bathroom was not as clean as I would have liked.
And what really annoyed me was that they advertise this ‘McCafe’ thing and quite literally offer no other coffee beverage than the same cheap tasting coffee that I have been getting from McDonalds since the 80’s…albeit in a better looking cup

Their drive-​thru is hard to pull into and they open late in the morning (6am).

It is a McDonald’s-nothing to write home Mom about. I am from L.A. and was in the area, and this happened to be convenient. The staff was pleasant, every order was correct, it was clean, and there is indoor and outdoor seating. Nothing spectacular, nothing terrible.