Quality Inn

This hotel has had a renovation, so the rooms are nicer than the old pictures. This is not the worst hotel but not the greatest either. It was pretty average but enough needed for a 2 night stay. Bathroom was nice– granite bathroom top and a tiled shower with pretty backsplash. And the rooms have basic necessities. There is a nice big flat screen tv but no HD cable, just basic cable. Ice machine on 2^nd does not work. Cleanliness was not up to my standards but looked over it. (Streaks on bathroom mirror, pink stain on pillow case– I’m guessing lipstick?) threw that pillow in the floor. Continental breakfast was ok. Has basic continental breakfast food, but did not taste the best. I stuck with the waffle machine and yogurt. I did get 20% off by booking through choice hotels– like if you have farm bureau insurance you get 20% off certain hotels. One plus is it is within walking distance of downtown Helen.

Awful experience with the owner, Jay (JC). Very unprofessional and rude! We have stayed here many times but will not be staying here again!!!

Checked in for one night on our way back to Florida. We were so looking forward to exploring Helen. At check in the front desk person was so nice and I felt so hopeful. We drove to our room and our experience started to fall. We noticed the building was in dire need of paint, the stairs leading to the second floor were filthy… littered with cigarette butts. We went into our room, which was a non smoking room, and the comforter was heavily soiled and had a cigarette burn in it. We were so disappointed. We went for a walk in the town and it was so hot that we decided to return to the hotel… however, neither my husband or I wanted to return! The thought of laying on those beds was really disturbing! We decided we were just going to leave, even if it meant loosing our money. I went to check out and I have to say, once again, the front desk person was nice and did refund our money in full. This hotel needs a bit of a face lift, and more attention to details. For the price they charge one needs so much more than what was delivered.

Great little motel! Kelly was very helpful. My club stays here twice a year and gets great service! The manager is excellent too! They go all out to make you happy!

Location was off the main road which is good because the noise levels are at a minimum. Hotel is very nice. The staff are very friendly. They have a large outdoor pool that opens at 7:30am to 9:30. Breakfast includes biscuits and gravy, sausage, eggs, and much more. Prices are reasonably priced.

The location was off the main drag so I imagine it is more quiet than some of the other hotels in town. The price was fair. The room was clean. It is less than a block from a cute little market. The room had a mini fridge/​freezer combo, coffee maker, and microwave which is a big plus. And free wi-​fi!