Stay away from united healthcare! I applied for coverage through the Hempstead office and got stuck with someone that did not know what she was doing, by the name of dinorah collazo. She made so many mistakes I spoke with her supervisor Josie Ann Polusso and she assured me she would follow up. Now 3 months later, I received a letter of acceptance but when I contacted U.H. For my I.d. Card they told me I was not in the system and would have to reapply. The supervisor does not return my calls and I requested that U.h. Investigate what happened with my application which contains my social security number, etc., they promised to investigate and call back with the status but instead I received a call from an agent that was not informed of my problem and is only interested in the commission he gets from filling out another application. In the mean time my medical bills are piling up. There is no follow through with this company and if there is a problem, your on your own.
Jen P.
Évaluation du lieu : 1 Uniondale, NY
The most unprofessional phone service I have ever received.