Kane Dental of Hempstead

I’ve been going to this office for a few years now. I’ve never had a bad experience. I’ve recommended my brother and two of my friends to Kane Dental. Needless to say they are also very pleased. I usually see the hygienist, Marie. She’s very personable and professional. She does a marvelous job cleaning my teeth and I highly recommend her. The staff at the front desk is always courteous and professional. Thumbs up!

I’ve been a patient with Kane Dental for over 6 years. I have seen several dentists at the practice. For my most recent visits, I have been seen by Dr. Rasheeda Johnson. Dr. Johnson is by far one of the best dentists. She has performed a wide range of procedures including cleanings, basic exams, x-​rays, fillings, and crowns. She has great chair-​side manners and she is very friendly and personable. She listens to your concerns and takes time to explain to you what is going on in your mouth, your treatment plan options, and what procedures she will be performing. Never had I had a dentist who demonstrated such care and was willing to take the time to explain everything in detail like Dr. Johnson. I was very impressed by her service gentle care and excellent dental work. If you’re looking for a great dentist, I highly recommend Dr. Johnson.

2 stars solely because the hygienist was really sweet to my daughter.
Had a 3:00pm appointment for my 2 year old daughter and waited 30 minutes to be seen for approximately 5 minutes total. Ridiculous waste of time.
The dentist told the hygienist she could apply the concentrated fluoride to her teeth. That about summed up the entire visit. –_​– She said there were no cavities and that was it. I had to express a concern on one of her teeth and the dentist’s exact words were, «that’s just a little discoloration. These aren’t her permanent teeth, they’re going to fall out anyway»… Oh ok sir so in the meantime I should just let «discoloration» turn into cavities? Thanks for nothing.
We WILL NOT be seeing you in 6 months !
**** In response to David Kane:
You should take a course on customer service sir. My review is far from harsh. I would’ve given 1 star but as I stated the hygienist was nice to my kid. However, I’ve been to a few dental offices and yours was a joke. Step up the level of service and stop wasting people’s time and money. The office needs a serious upgrade. It’s built like a clinic and very outdated. Those facts that I previously left out of my review can be considered harsh but trust they are all factual. Instead of taking the time out of your day to respond so defensively to a bunch of honest reviews from people who regret stepping foot into your dental offices (all three locations), maybe you should fix the obvious problems with the level of service you and your office provides! Glad I have since then found a wonderful dental office to go to where they treat people and their time with kindness and respect!

My family and I have been going to Kane Dental for years and we get professional service every time. The staff is always pleasant and we always feel we get a thorough exam and cleaning when we are there. We look forward to continuing our visits at Kane Dental!

Wait was long despite my appointment, hygienist have a full blown conversation over me for the entire cleaning and the dentist rushed through my exam. I have never seen such poor customer service and complete disregard for a patient in my life. Even after I expressed my concern with my cavities, the dentist told me it was staining and looked no further nor did he try to help me figure out what to do about it. Never again.
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Your response to my review goes to show why the customer service at your location is so poor. Take some accountability and instead of focusing on one portion of my review how about the apologizing for the lack of respect for a patient in the chair and a promise to work on making sure your employees address concerns that patients have. The first thing they teach in public relations is acknowledging the mistake, apologizing for it and then using the feedback to make your business better.
I will not be calling the office because I have switched dentists. To go somewhere where the patients time is respected and the hygienists and dentists don’t talk over the patient like they don’t exist.