Harbor Freight Tools

I’ll never come back here, the lanes to pay are always long, 20 people waiting to pay with only 2 registers open, simply absurd!!! And nothing new about it always like that, I guess their products are too cheap to afford more coworkers, homedepot around the corner so I guess we better go there from now!

Walked in and was surprised, they have a nice selection hand tools and car tools I was recommended here by an employee at advanced auto parts because I desired a hydraulic car jack and he said this was the place to get it. The store looks like it’s seen better days but when it comes to tools you can find what you need. The staff was friendly and helpful as well. Overall I’ll be coming back again.

Called this place because we needed some screws, and the young lady who answered the phone was pleasant. She stated that she wasn’t sure if they had the screws, but that there were people who could help me. I was then placed on hold for over 10 minutes, before I hung up. Maybe I was wrong for hanging up, but how ridiculous to put any potential customer on hold without ever checking back to say «we’ll be right with you.» Home Depot isn’t even this bad, and their customer service is usually horrible.

Upon arriving my friend and I were instantly greeted with a smile from a very helpful gentleman. Made us feel welcomed. This store has a great selection of tools and housewares. The prices are very moderate also. Compared to Sears prices, this store sells things a lot cheaper. They have basic tools with average selections.
My friend is a aircraft engineer. He came in looking for basic aviation tools. He found almost all of them which was great. The staff was very helpful and the cashiers were fast and friendly. I will be returning for sure !

Great place for DIYers… My first time there, great customer service at this location. You must purchase the extended warranty on power tools, which isn’t costly.

If you’re into «DIY» projects. Harbor freight was made for you!
Contractors are expensive and necessary, but I always believe if you can do it yourself, you owe it to yourself to give it a try. Sure! You get what you pay for and the majority of the stuff they sell are «Made in China» but who cares! Does it do the job? YES IT DOES! Let’s move on!
This place has a little bit of everything. I like to call it the «Poor man’s Home Depot» It practically has everything you need for the DIY individual. I love the advertised specials and clearance items. 1000 wood screws and scraper for $ 1.79? Do I need it? NO, but for the price, YES! :)
Racks and shelves stacked with socket sets, wrenches, hammers, gloves, files, compressors, the list is extensive. There is also a small «Toy section» but you won’t find stuffed animals there, toys geared towards younger adults.
The great thing about this store is the price! You won’t have to spend an «arm and a leg» for your projects. Located in an outdoor strip mall with plenty of parking. The staff is pretty helpful and leave you alone while you shop. Time to start work on that project, but 1^st a visit to Harbor Freight to get what I need.

Not bad… you get what you pay for!

My Husband bought A 5 foot tall 250 lbs safe from the harbor freight Tools in South Carolina, and bought it back to our home in NY. after getting it in the house and getting it out of the the box, it would not open. called the tech support, and couldn’t get anyone on the phone to help, i e-​mailed the tech support 12 times, and after 3 weeks of calling and e-​mailing to get someone to help I finally reached some one.
they told me to return it to the store! REALLY, I had to explain to them that my state doesn’t carry this model I bought, and that it was to big. and then she hung up on me! so i kept calling and kept getting hung up on.
. after another 2 weeks i finally got to talk to another person, and had to re explain everything to her, she said that FedEx will come and pick up the broken safe and a new one would be delivered, and all this should happen in the next 3 – 5 business days.
another 2 weeks go by I call yet again, and now i am told that Conway trucking will pick up the broken safe.
5 days later Conway truck came to the door and asks what hes here to get, I tell him a 5 ft 250 lbs safe, (didn’t they tell you). well he couldn’t take it because he didn’t have a lift gate on his truck.
The Manager of Conway trucking called me while the driver was still at my house and told me he would have another tuck to me ASAP! and he did…
SO now its 7 weeks since i first bought the safe and Harbor Freight Tools has had Conway trucking pick up my broken safe, and HAS NOT YET GOTTEN ME A REPLACEMENT, AND OR A REFUND!!! EVERY TIME I CALL CORPORATE THEY EITHER HANG UP ON ME OR THEY TELL ME TO CALL BACK LATER,
I HAVE TOLD MANY PEOPLE ABOUT HOW DISRESPECTFUL THIS COMPANY IS TO ITS CUSTOMERS THROUGH SOCIAL MEDIA AND THE BETTER BUSINESS BUREAU! I HAVE EVEN HAD FRIENDS AND THERE COMPANY STOP DOING BUSINESS WITH THEM!
I WOULD RECOMMEND THAT PEOPLE BOYCOTT THIS BUSINESS !!

They have all the tools at really amazing coupon prices. You can’t beat the deals.

I was looking for tools with my dad and, b/​c of a coupon for a free Multi Function Meter. We went and went looking for tools. Their selection is massive! Lots of tools and very cheap, which my pops said are cheap b/​c they’re probably mostly made in china. Which makes sense.
Even with cheap tools, they have everything you need for any project you’re working on. It’s not bad for cheap tools — most tools will last a while anyway even if it is cheap or made in china.
The staff is pretty helpful, but for the most part you’re left alone unless you ask for help. It’s not Home Depot, it’s strait up a tool store.

The customer service at this store has improves by leaps and bounds in the past few months. The new revamped staff is much more mature than the staff when this store first opened. They are more knowledgeable about the items they are selling and much more willing to help also.
The store is extremely well kept and everything is in place. This is the place to shop for tools on a budget, I personally can’t afford Mac and SnapOn, but this stuff works quite well for the price. I haven’t broken any of the hand tools I’ve bought from here yet but the power tools I do suggest you buy an extended warranty because I have broken an angle grinder and a reciprocating saw recently, but both were under $ 20. lol

Harbor Freight Tools is pretty much a guy tool store. I believe 99% of the tools there are not made in the USA (being PC). Most of the tools are quality made and they have a good return/​refund policy.
I’ve purchased their sockets, torque wrenches, impact wrench, brad nailer, 3 ton floor jack and rate them all as excellent quality. I also own Craftsman and Husky brand tools but mostly use Harbor Freight tools on my car and motorcycle without issues/​breakage.
If you’re looking to buy «one time use» or DIY mechanic tools, Harbor Freight is the place to go because the prices are cheap (especially with the 20% off coupon).
You’ll need to be aware that their tools are priced differently on online, store flyers and in magazine ads. You’ll also need to know what you’re buying because a few of their tools are very low quality. Read the online buyer reviews can be helpful with the purchase.
Lastly, used their 20% coupon and the free «set of screwdrivers», «flashlight», «measuring tape» or «electric tester» coupons when buying. The free flashlights have been very useful recently.