Build-A-Bear Workshop

I can’t wait to go back. We came in for my kids bday, and from the very start the ladies their made us feel welcomed. The whole process of our children picking out their pets to making them was so very special. I can honestly say I would love to make my very own. By the way get the scents. ours got cotton candy, smells great.

Worst customer service I’ve experienced in Build a bear in the 8 years we’ve been going there. My daughter saved for 4 months doing chores to be able to buy a pony and it was a disappointment.
1. We were not greeted according to standards
2. We asked about accessories for our pony and the two employees stopped talking long enough to gesture to «over there in the bins» for us to find tutus that «should fit»
3. While being checked out our purchase and accessories (not the tutu) were roughly handled. This is a toy our child loves and wants and now it’s being handled like trash and SHOVED into a box.
4. When I let Mari know about our less than great experience she was snippy. «Oh really? And what wasn’t great about your visit??» When we let her know we felt she was rude and they didn’t meet their store standards she rolled her eyes and said in a sarcastic tone «oh, I’m rude. Yeah. Sorry about that»
Maybe it seems like small things but this is a $ 50 purchase that is marketed to a special experience to children. This store is missing the mark on many levels. you can spend this kind of money at a number of stores that stick to their standards and seem to engage kids like the Lego store or Disney store.
So Mari, here is your review as promised! Maybe you need a break from Build a bear. I hear Walmart is hiring.

Five stars for clean, pleasant and a nice selection. Corporate America at its best. Sure it’s overpriced and gimmicky but you know that walking in the door. Friendly staff and the kids loved it.

Fayth (my 11year old daughter) has been a fan of build a bear for about 5 years now. She has a total of 7, or 8, or 9. Honestly I just know the number is too hi, seriously who needs this many build-​a-​bears?! Yet every time we go, I think I enjoy myself as much as she does. On this trip we went because we are participating in a project similar to Flat Stanley, where you mail a friend around the country and journal your time with them. Well this particular project includes Harley the cat from B-​a-​B. We bought Harley a tiny suitcase for her trip. While there we also bought some of the Harajuku brand clothes for some of Fayth’s current friends. They always have tons of selections of animals to stuff, outfits to dress them in, and accessories that stuffed animals really don’t need. But naming them and stuffing and fluffing seems to be part of the fun. They really let the bear owner run the show. In most cases that’s the kid. Until she grows out of this phase, we will continue to shop here. They also offer tons of coupons if you sign up with their bear club.

My 3 year old loves this place, and the staff always go way beyond expectations. It’s pricey when you start clothing animals, but I think you can get out at a reasonable price if you set limits. Really love the employees at this location.

Considering that I came to Build-​A-​Bear for a pointless, frustrating adult team building experience, I had a wonderful experience with the store and the staff.
The process is very engaging and I can see how this would be a great place for a child’s birthday party.

We were there… again, today. My four year old has four bears. She is addicted. We try to avoid walking by the store when we are at the mall because of her reaction.
Today, they had a special, which I think runs until August 18. Any bear, any outfit, and any shoes for $ 29.99. BTW-​total steal if you have ever bought one. The staff is super nice. Always helpful and friends. I was a bit ashamed and surprised that the manager recognized my daughter. Oy!
Highly suggest that if your child has even a little bit of an addiction, you should join the club. They sent me a $ 10 gift card a few months ago, so we popped in and bought an outfit, which makes the animal anew!
My daughter has a panda, a purple bear, Hello Kitty, and now a purple cat. My son, which my husband despise that he likes this place, has a Batman, Anakin Skywaker, and Storm Trooper. (He lost Spiderman a number of years ago and was very sad).
Husband hates the place, only because he thinks its genius and wishes he thought of it!

This location is located at the Galleria mall in Henderson. It’s a cute store for kiddies. Expensive stuffed animals but it’s pretty cool. The workers are really nice here. I took my 2-​yr old in one day to finally get her very own build-​a-​bear. The lady was really sweet to her. I picked out a cheapy bear ($ 10). Still cute & soft though. Hey! she’s 2! For those of you who have kids, you know how it is. I wasn’t about to get an expensive ass teddy bear only for her to destroy it. LOL! After picking out the bear you want, you take it to a worker who will stuff it for you. The kids get involved to make it «come to life». They put a little heart in it & everything. Giving it love & whatnot. It’s all for the kids! =) You can also have your kid give it a fake bath in a fake bathtub that makes noise & everything. Even groom it! Haha! Then I let my daughter pick out the teddy bears’ clothes, shoes & accessories for it. Total for everything was about $ 30. You get to have the bear try on the clothes like a regular person would do when shopping for clothes & stuff. After everything is picked out, you get on their computer & make it a birth certificate. You can give it a name & everything. Pretty cute. ^_​^ I found out you can also have birthday parties @ build-​a-​bear. If you’re interested in that, contact your local build-​a-​bear.