Kimberly’s Kleaning Service

I’ve been using Kimberly’s cleaning for about 4 years now I am super pleased with the work that her crews do. I am a business owner and a single father and I don’t have the time or energy to clean my house that’s why I trust them to do the job. In a town like Vegas it’s hard to trust strangers in your house but I can assure you that she only employs the best. I refer her and her staff repeatedly because not only is the service top notch Kimberly’s integrity is remarkable!

Very good customer service. Requests are taken care of promptly. Did an amazing job on one of my rental properties. I will definitely recommend and use again.

I’m never going to hire them again. Didn’t clean the house very well and it took them 3 hrs!

I wish this was a rating on their actual cleaning services but it’s hard to rate something when they don’t bother to call or show up to the actual scheduled appointment. We tried reaching out to «Kimberly» but an hour later still no return on phone calls. Needless to say, we won’t be giving them a second chance or wasting our time with this company again.

So Kimberly offered a free cleaning after the fiasco happened. It’s now March 10^th, and have I got that free cleaning? I think not. She won’t respond to my calls or texts. So unprofessional.

I’ve been using Kimberly’s Kleaning Service since July of 2014. Thanks to Kimberly’s, I’m always getting compliments from visitors on how clean my home is (about 3000 square feet, 4 beds 3 baths). The service runs me $ 120/​cleaning and takes about 2 – 2.5 hours with two girls. A few notes to get the best bang for your buck:
1) Don’t be afraid to point out any issues or problem areas you have. The girls always check with me at the beginning and end of every cleaning to make sure I’m satisfied. I had a roommate move out a few months in, and I had them deep clean his room (he had dogs living with me). Months of dog hair caked into the baseboards and wood floors, were scrubbed away and restored like new. The owner, Kimberly, is also very responsive if you have any specific concerns that you’d like her to address. Everyone is very friendly and accommodating which is a big deal for me.
2) If you have a firm time window, be sure to let Kimberly know. I’m flexible with my time (I work from home) so I’m fine with them coming within a 3 hour window. I also trust the girls to lock up my home if I need to step out.
3) They’ll change your bedsheets for you! Just leave a clean set of sheets out and they’ll take care of the rest. This is a nice perk.
4) I want to specifically commend Lydia and Elvira. I’m always comfortable having them clean my home as they know it inside and out. Lydia in particular has been cleaning my home since the beginning and knows which areas of my home tend to need extra TLC.
5) Enjoy your clean home! A few times I’ve had to step out before they were finished, and when I return there’s nothing like stepping into a house that is freshly cleaned!

The service I received was O.K. and quite literally, I mean just «okay».
I called a ton of cleaning services and quite surprisingly Kim was the first company to get back to me so after answering a few questions I decided to book a cleaning with her. (Side note she should probably adjust her tone when speaking on the phone, she did sound kind of bothered and sidetracked while talking to me.)
CLEANING DAY:
The girls arrived 20 minutes PAST my scheduled appointment time and I was the first cleaning of the day so I really don’t think there is an excuse for that. The moment they got there I told them I had just laid my baby down for a nap and asked if they could start downstairs — no problem. So they start cleaning while I go upstairs to shower and get ready for work. While I’m upstairs in the master bathroom WITH THE DOOR SHUT, I can hear both of them (one in the downstairs bathroom and one in the kitchen) YELLING to each other the ENTIRE time. Be my guest to socialize and converse while working but yelling to each other across the house while I just told you my baby was sleeping is quite annoying.
So downstairs is finished. We switched I came downstairs to eat and pack my lunch and they went upstairs to clean. My downstairs looked great! I did noticed the refrigerator hasn’t been wiped down and there was still some food residue left on the microwave — whatever no big deal I’ll do a quick once over later.
I get ready to leave for work while they still have about 30min or so left (because they were late arriving remember) I paid cash and tipped them both generously assuming and hoping they would finish the job up to standard because I wouldn’t be able to inspect before they left.
I was wrong. Nothing on the bathroom sink was wiped down, in EITHER bathroom upstairs, not the soap dispenser, or tooth brush holder, nothing. All still had fingerprints, old soap and old toothpaste still covering the bottles. There was footprints on the floor, streaks on the mirror and one mirror was completely missed altogether. Everything was put back in random places, not back how it was found. And I even had them skip 4 rooms in the house so it’s not like they ran out of time.
So thanks for giving me a head start on my cleaning but I am still going to have to clean up some things myself. They did a good job but with all the things I’m still going to do myself it wasn’t worth the money. Probably won’t be using them again. I’ll try another company where I won’t have to do ANYTHING at all. Which is the whole point of hiring someone to do it!

Kimberly’s had been cleaning my house for almost 3 years now and they do a great job. Someone is always home and we do a quick walk through and fix anything they might have missed. I like that we have the same cleaners each service so they are familiar with my house. Kimberly personally came to my house to walk with me and show me what they would do and identify off limit areas. The shelf with items my BF collected from around the world when he was in the Air Force and the PlayStation and Xbox are ‘no clean’ items and they always make sure to respect this request. Kimberly works with any requests to deviate from our scheduled time. Very happy with the service.

Lilyana and Fabiola were fabulous! Quick, on time, very polite and did all that I asked! My house looks great! Thank you, Kimberly for fitting us in! :-) great job!

I would highly recommend Kimberlys Kleaning Service. Any minor issues I have had, Kimberly addressed immediately, and the girls who clean my house, Christina and Maria 3, are polite, professional, and they do a great job!

Answers every call personally and gets back to you in a timely manner? Nope! I have never used a maid/​house cleaning service and went out on a limb to give KK a whirl based solely on previous reviews. I needed professionals to reach my VERY particular level of order and cleanliness. I abhor cleaning and quite honestly I don’t do a great job on my own. Last week, I reached out to them via their website on Weds.: no response. Thurs. I called the listed number: left a message with no return call. Called again Friday and finally got Kimberly on the phone. I explained my needs and requested services for the same day. She was distracted but, indicated services were available and said someone would be in contact with me between 10:30-noon then quickly ended the call saying she «was too busy». Yes, all of the above were red flags but, I persevered. The two ladies, Sofia (?) and Anna arrived within 15 minutes of calling me briefly after 10:45. They did an incredible job within 2 hours! I spot checked before they exited and overall everything looked good. I paid in cash therefore requested a receipt. I didn’t receive anything that day so I phoned the company and got VM. I left a message for someone to get back to me with a receipt. No return call. I phoned again on Monday and eventually reached Kimberly and after a few hours received my receipt after ME sending her an email. BACKWARDS! I was not thrilled with the Fabulosa smell left behind and was forced to open the windows. I white gloved the ceiling blades, furniture, shelves and wall hangings: no dust! Bathrooms, kitchen, bedroom and living/​dining room: spotless! 3 stars because the owner almost self sabotaged her own business from the beginning. Businesses only get 4 – 5 stars from me if my whole experience is exceptional start to finish. I’ll give them another chance in the near future because of Sofia and Anna-​thanks ladies!

I saw a good offer in the little 89 052 zip code coupon book and decided to give Kimberly’s Kleaning a call. I spoke to Kimberly and she was very pleasant to deal with. The two girls arrived right on time, they were both very professional and polite. We went over what I wanted to be done and the price. Two hours later my house was very clean, I was really surprised on how much they did in such a short time! My shower door and the inside of my oven looked new! Very happy with this experience, I will call them again!

I found Kimberly’s Kleaning on the internet, and contacted her after reading the Unilocal reviews. The quoted price was fair, so I made an appointment for that same week and was given a 2 hour window of when the two ladies would show up. They called me about 15 minutes before arriving to give me a heads up. Both ladies were very polite and efficient, had all their cleaning utensils with them and got started right away after I showed them the house. I’ve had my house cleaned before, but never so fast and thorough. Without any directions, they went over all the spots my other cleaning people usually leave out. I was very impressed with Kimberly and will definitely use them again when my house needs it!

A friend bought a new house and wanted to get it cleaned before moving in. Kimberly was super quick to get back to me (on a weekend! very cool!) about scheduling two ladies to come out to take care of the property. We were given a time window for the ladies to arrive on the date I requested and Maria and another young lady called when they were on their way making it easy to meet them at the vacant house. They showed up at the very beginning of the time window which was AWESOME and worked for a solid 3 hours on the house without taking any breaks or wasting time. The ladies were excellent in communicating any questions or making suggestions as well. The price was fair — I think it’s cash only, but I can’t be sure.
When finding various services to help my friend get her new house taken care of, I used Unilocal exclusively to make my decisions. I’m not sure why there were a couple of poor reviews for the company because I had a fantastic experience. If possible I would’ve given 4.5 stars just because the insides of all of the cabinets in the kitchen weren’t wiped out as originally agreed upon, but the project was a big one and I can completely understand how it was overlooked so I rounded up because everything else was well done. The house had been recently painted and renovated so it was extra dusty and the previous owners hadn’t upgraded any of the bathroom fixtures so there was plenty of grime to clean off. I bet the ladies could’ve spent the entire day cleaning and still not have picked up every little dust particle. I am very impressed with what they were able to accomplish in the time frame. The inside of the oven looks brand new! If my friend decides to go to a monthly cleaning service, we’re in total agreement that Maria would be the girl to pick. :)

Wow… very impressed the ladies did a great job! I had 3 teenaged granddaughters with me for 2 weeks and boy were they messy! They arrived on time and ready to work. 3 hours and the house is sparkling. I will be using Kimberly’s again.

Kimberly’s lives up to their reputation. I’m an avid review reader and was impressed by what others had said in their reviews. I needed a post remodel clean up and this was indeed one of the services she offered. Her girls were on time, thorough, efficient, and professional. I will definitely use them again for any future needs.

Found Kimberly’s Kleaning service from Unilocal and decided to give it a try last month because we had some company coming in and being 8 months pregnant wasn’t really great when trying to clean by myself :) The ladies came to the house on time and got right to work cleaning! I had scheduled a spring cleaning which is an total cleaning of the house! The counters shined, the bathroom sparkled and best of all our all tile down stairs was swept and mopped! And how they got our couches to look brand new I’ll never know! The ladies were here for 2.5 hours and the total was $ 150.
Edit: I’ve found another maid service who does a great job and the price is based on your house size. I pay $ 65 for a house cleaning. And I add on for tip. Much better price and I have the same team each time. It’s great to see them and they do a great job. I haven’t used Kimberly’s cleaning since. The price is the adjustment in rating.

First and foremost, the cleaning wasn’t horrible.
I picked them because of reviews and I was needing someone before I was moving out of my house. So it was completely empty.
However the amount of time it took for Kimberly to respond was not as quick as everyone said in the reviews. The girls did arrive on time and ready to work. They worked non stop and really got a lot done. However, my complaint is that while they were cleaning they broke the blinds in our master bedroom. When I tried to get back into contact with Kimberly in regard to this she did not respond right away. When I advised her that they had broke them due to how rough and fast they were trying to get them cleaned; It was blamed on them being the cheap blinds they put in rentals. After telling her I would like to work something out when I find out how much it is from getting my deposit back she finally said that’s fine. However that time has come and she has yes to respond to my calls and text that I sent to her personal phone that she said I could call.
I will never recommend this place to anyone again unless she fixes this situation. Now I’m out $ 180.00 from my deposit because the girls were not careful while cleaning something.

Called Kimberley at 8:00 in the morning and got a quick response time to get the cleaning done the same day. They did deep cleaning on the apartment we were moving out of and left everything spotless as if it were brand new! Not to mention they were able to do all this with the electricity out. Will definitely be using them again in the near future for our home. Thank you guys for your efficiency!

Ok Unilocalers, my first experience with Kimberly’s kleaning today and I was definitely very satisfied. My house looks brand new! We have multiple dogs in the house and a microfiber couch. I don’t know how they were able to get the couch so immaculate! Also, the water out here is so hard… The glass frame for our shower was getting that cloudy white stuff and they managed to make it look like new! The simple little things made me very happy with their service. Will definitely use this company again!