Popeyes

Stopped in via the drive thru around 10pm on a weeknight. Service was prompt considering that they relayed that they were cooking my tenders. Unfortunately, the guy boxing my food couldn’t count and gave me a less than my order AND most annoying was that one of them was tiny! I addressed the (very young late teens/​barely 21 yr old) manager, who immediately retrieved more tenders… added several more to make up for their error and apologized. Who then can complain: o)

They are probably short staffed which causes them to be real slow. That’s understandable. What sucks is when they tell you to wait 4 minutes that turn into 15. Whatever.
What really, REALLY sucks, is when they short change you. I told the guy who brought our drive thru order to our car (after waiting), that the cashier didn’t give me my change. He returned and said that «she said she gave everyone their change.» I didn’t even have a receipt and I felt bad for this guy who was walking to every car giving the orders, and definitely didn’t feel like waiting more time there.
I’ll take the full blame for this one; I shouldn’t have driven away from the window without making sure I had my change. Hopefully, the register is up $ 5.02 and they can feel bad about it after (for like 5 secs) for not giving me my change. But — if the cashier pocketed it, I hope the $ 5.02 takes you far in life.
P. S. They didn’t give me sauce for my tenders either! Wait, maybe because they didn’t give me the tenders I ordered (#5) they gave me the 3 piece! Now this is why you get one star…

Eh. Went through drive thru and ordered. Employee repeated order back and it was correct so didn’t check bag. Also didn’t check reviews on Unilocal first either, lol, that would’ve helped. I was missing my fries with my combo. It is what it is. I wouldn’t think anything of it bc shit happens but it looks like this location has that happen often based on other reviews/​comments. Was disappointed bc it was my first time eating at a Popeyes. Besides the missing side item the biscuits seemed a tad on the salty side. Like the top was just coated in a layer of salt.

If you order chicken tenders, you should expect tenders NOT nuggets. We purchased two 5 piece meals and neither one had a tender… just small nugget looking pieces. Two day later I went to KFC and my tenders were perfect. It’s now my go-​to place for tenders. This Popeye’s also needs someone at the register with a personality.

the drive thru needs help!!! they need to check on their orders because it is always short/​missing orders and wrong orders. I know I should have checked but I ordered 2 things and thought they wouldn’t mess up but they did. i was at home when I discovered it. I called and spoke to manager Jonathan. he gave me a free meal for the meal I didn’t get. Yay!!! warning: watch out and check orders before leaving whether it’s drive thru or inside !!! chicken is GREAT !!! no complaints

Genuinely love Popeyes chicken far and above KFC but this particular location has the absolute worst customer service!!! They have yet to get my order correct, even after I have asked about items on the order. They also seem to be the only location that doesn’t have mac and cheese, What The F**k?!?

Great food but I’ve been to this location about 5 times now and they have NEVER gotten my order correct. My husband usually checks before bringing it home and has them fix their mistakes right then and there. Tonight, he didn’t check (he really shouldn’t have to) but after getting home, we found a completely incorrect order. He is now on his way back now to fix what they messed up and I’m sure by the time he gets back with the correct parts of our order, the rest of the food we have here will be cold. It’s a shame because I love their shrimp but hubby says we won’t be going back.

Fuck Popeyes they fucked up my order and had to go back twice to fix it and in the end it still wasn’t right. Manager was rude AF and the lemonade tasted like water wtf I didn’t pay $ 15 to get this kind of service. Fuck that fat white bitch. Never again!

My go to are the biscuits and spicy chicken tenders. For the last two times I’ve been here, my order has been consistent, delicious, hot, and correct. I absolutely love the biscuits… So crispy, buttery and so yummy.

I’m not sure why this location gets such bad reviews but I’ve been here 2x and it’s been on POINT!
First off, I’ve never lived so close to a Popeyes before! I’d have to go out of the way or be in the area in California to enjoy some Popeyes! Now I live about 10 minutes away from one and OMG!
The food is so fresh no matter what time you come, I came last night (01÷08÷16) late and my food was so fresh and point! The biscuits were piping hot, my chicken was fresh and my sides were delicious! Also my orders have never been wrong, they’ve always gotten it right ^_​^
Customer service is okay, food has been consistent both times! Also their sweet tea is delicious! Only downfall is that they charge for sauces :/​Thank you Popeyes for being so good yet so bad for me LOL!

What the cluck?! Something is seriously wrong with this Popeyes. Nine out of ten times they mess up. Wrong order. Wrong sauce. I’ve gotten lucky one time and received a larger order by mistake. Thank you for the payback universe!
The quality is sub par and is overpriced. I paid almost $ 8 for 3 tiny shriveled chicken tenders. You can get better quality, juicy, tasty tenders at Raising Canes for a better price.
I will say if you must eat here, stick with the fried chicken (wings, thighs, breast, whatevs). At least it’s better than KFC.
Beware, you’ve been warned. Check your bags in drive thru before leaving.

I ordered Spicy five piece tenders combo, yesterday on ⁸⁄₂₀.
The first problem I ran into was when they gave me my food 3 seconds after I had just ordered. But they didn’t give me the dipping sauces I asked for. So I had to stand there like an asshole and ask for my dipping sauces again.
Order food and get it 3 seconds later? That should have tipped me off before the next thing happened.
The Tenders were Raw. RAW. They were still fucking clucking. Nice and Crispy on the outside and Blue rare on the inside. That can be okay for some steak. But never chicken. Ever.
Do you know how disgusting it is to bite into under/​uncooked chicken? Absolutely revolting. I almost puked right there in the restaurant.
I showed the manager the slimy translucent chicken and he would not admit it was raw but he did refund my money.
I have had the same experience with the Spicy tenders being under cooked at other locations as well (Jones and Sahara). Why the fuck is it so hard to cook spicy tenders?
When they are cooked correctly they are awesome. Get your shit together Popeye’s.

The food is fine but the service at this particular location is so bad I felt compelled to come here and call them out. I see by reading some other reviews here that it’s not just me whose had bad luck at this location.
I go to this Popeye’s mainly because it’s convenient (I shop at the WinCo behind it) and I love the biscuits– addicted actually.
In my experience at the drive-​thru, about half the time (no exaggeration) they get my order wrong– wrong side item, wrong drink, forgetting the biscuit or dipping sauce. It’s always something. I hate to have to do it, but I’ve had to get in the habit of opening everything up and checking everything before pulling away from the window. I know it pisses off those behind me, but it’s necessary at this place.
The staff, as mentioned, also seems to have a real «don’t give a shit» attitude. This is purely a fault in management. They either can’t or won’t motivate the workers. I was there a couple days ago and it appeared that the young man working the drive-​thru window was actually on the ball but he was working along side a manager who seemed to have a deer in the headlights look to him. The kid was actually telling the manager what needed to be done and was having to correct his mistakes!

Seriously and sadly disappointed.
Normally, we love going to Popeyes, but sadly, something’s always missing. This time was the last straw.
Tonight we ordered two sweet teas in our combos and a jug of sweet tea in the drive thru. We went all the way home 20 minutes away to find that both sweet teas were not sweetened AND the jug of sweet tea wasn’t even sweetened AND the jug of «sweet» tea expired today. THE DAY WE BOUGHT IT. so there’s no way to save that for later. We were also pretty pissed that our Rip N’ Chicken meals did NOT come with sauce. In fact, they didn’t even ask for any sauce. We just assumed that it just came with the habanero ranch sauce it was advertised with. No napkins. No forks. No honey. No butter.
We are pissed.
My boyfriend and I drove all the way back to Popeyes to get our damn sweet tea. We love it and that’s what we paid for, so we had to go back for it. They gave us new drinks and a new jug of «sweet» tea. When we got back to the car in the parking lot, we checked our drinks. And… ONCE AGAIN they did NOT give us a jug of sweet tea. So we went back in a second time, the manager apologized and gave us a real actual jug of sweet tea. For our troubles, they gave us two awesome raspberry cream cheese pies and sauces. Thankfully they corrected most of the situation but we were just so disappointed that this has to happen to us every time we go to Popeyes.
The food was great but the terrible service outweighed the pros. SHOUT OUT TO CANES FOR THE BEST DAMN SWEET TEA WHO GETS IT RIGHT THE FIRST TIME.

Fast, fresh and friendly service. Food location for the best fast food fried chicken on the planet.

Ordered an 8 piece but received no plates to eat on. It should have been a no-​brainer. There was also a worker on break sitting right next to a dirty table (the only one available)…she noticed us, but couldn’t be bothered to get off her phone to wipe down a table for 30 seconds.
Only redeeming thing about this place is that the service was quick & the chicken was fresh.

«love that chicken at Popeye’s» as long as the staff aren’t being slouches. So I only recently discovered popeye’s a year ago, so I quickly became a fan. Love the spices the biscuits the fries and the fact that it’s not super salty like ye olé Mr. Sanders chicken. This place is usually running smooth, when I go. However there have been some times where it seems like they are all over the place with service. I realize a business gets busy but need, staff to be more on the ball. Little things like missing the drink lids, napkins, condiments, giving people the wrong orders and such. I know they could do better they just need the right person to keep em in check. I still have yet to try Cane’s and Church’s for my fried chicken needs, so for now my loyalty belongs with popeye’s.

As far as Popeyes food, this one is standard — no better or worse than what you’d expect. I ordered the surf and turf box — chicken tenders, popcorn shrimp, a biscuit, and your choice of side (I got coleslaw). The chicken and shrimp were fresh and well fried, the biscuit bland, the coleslaw typical. As far as chicken goes, I can’t say whether I’d like KFC or Popeyes more. It depends on my mood. I think KFC’s probably has more flavor. But the chicken here at Popeyes was really good. Hands down the biscuits are better at KFC. Anyway, the 2 stars is not for the food.
The poor rating is for the service. I won’t name him, despite his name being clearly marked on my receipt, but the guy taking my order at the drive thru was down right rude. I was caught off guard by it actually. Hopefully if/​when I come back, he’s not the one taking my order again.
Other than that, this is your typical Popeyes.

I love me some Popeyes Chicken, and tonight was the night that my husband wanted them so I quickly obliged.
Service was terrible, however. I wasn’t greeted or acknowledged to place my order. I have to make eye contact and asked if the cashier was ready for me. After I placed my order, I realized there was a current deal that the cashier didn’t bother to share. C’mon now, the deal on the side board changes frequently so how the heck am I to see it right away?
Anyways, thought that was the end of the bad service… NOPE. The person that put together my order was cold and stingy. I have to ask for every bit of sauces and condiments for my order. She didn’t look happy at all handing me the sauces.
The chicken tasted good as usual, but I hope these not so happy employee find another job that they will be happy doing… cuz this aint it for them.

I passed by here on the way to Winco and noticed this place is open now. There’s a drive thru and you can take your order to go or you can dine in. The prices are reasonable. I ordered an 8 piece meal which came with 8 pieces of chicken 1 large side and four biscuits just under $ 15. The chicken only is $ 10.39. Got the mild flavor for Mr B. I tasted one wing and my thoughts are its okay nothing special. They don’t measure up to the ones I get over at Johnny Mac’s that’s for sure. I like the skin though it had a nice crunch a slight garlic taste to it. The biscuits are pretty good. Buttery. The potatoes with gravy is good. My family likes it. I’m a fan of their sweet tea though!
Service wise, everybody is still green. There was a slight confusion with my order. I was given a receipt and the number on cash receipt is different from the number for the chicken order that the cashier never handed to me. So I waited there for a while because number I had wasn’t being called until they figured out 5 minutes later.
Parking lot is really small. On the drive thru side there’s only one way to get out. It could be a pain in the butt trying to get out of there when it’s really busy.
For the price value of the meals and for the convenience it’s great for families.
Note: Lobby closes and stops taking orders at 10pm but you can still get fried chicken till 11pm when you take your car through the drive-​thru window.