Stain Masters Carpet Cleaner

Stain Masters Carpet Cleaner total scammers… I Hired them based on there $ 50 Special to clean my carpet, I was told By the guy who show up that the $ 50 special was for deodorant & sanitizing Really he then told me it would be $ 200 to clean 3 stains … WTF Told The Guy To Pack Up And Leave 3 Different times he them calls his boss who threated me and said he was coming over to collect the $ 50 cancelation fee
I ending up filing a incident report with the Henderson police department
bottom line I feel bad for seniors who get taken advantage from company’s like theses who’s looking out for them I could stand up for myself. there business name says carpet cleaners not carpet deodorant & sanitizing specialist any positive reviews are probably written by there employees or friends Please read Dawn C. review below is says it all … Beware of this company …

Was helping my daughter locate carpet cleaners. She just moved into a new apartment and it was pretty clear that neither the apartment or carpet had been cleaned. She had also just moved to Nevada from out of state and was overwhelmed with the amount of things that needed to be done. I found Stain Masters and thought they sounded legitimate. Had her schedule an appointment. The guy came out on time. He spent an hour doing a test patch that he then sent to his boss. At this time he tried to get her to buy the shampoo cleaning for 150.00 instead of the 60.00 advertised, promised price. She refused and spent another bit of time arguing back and forth with management. She finally got them to do the steam clean for the advertised price plus another 5.00 for the closet. The guy literally spent 10 minutes doing 2 rooms and a closet. The worst steam clean I’ve ever heard of. To steam clean a room properly should take at least 20 minutes. Running the equipment slowly over the entire space. This guy acted like he was running a vacuum over a clean floor. Literally 10 minutes for the entire clean, after spending an hour doing a test patch that didn’t need to be done in the first place. So the company spent more time trying to get her to buy something she didn’t want than they did actually cleaning her carpets. Worst place ever. Horrible cleaning job. Whats funny is that she was texting with me and at the beginning of the job thought he was working hard (because of this test patch business) and we were saying how she should schedule them every 3 months to come out and do the carpets. So if this place had done a good job instead of spending time trying to up the price, they would have had a customer every 3 months. Now they have a dissatisfied customer, a bad review and bad word of mouth. Clearly they not only don’t know how to clean carpets but they also don’t know how to run a business. Negative stars.

Brilliant service, fantastic results! My carpet is just like new.
I recommend this very friendly service.

We have used Stain Masters Carpet Cleaner for our carpet cleaning for years. They have the right equipment for our needs, and they really understand the challenges of working with a restaurant. Your company is the best we have ever used.