Martin’s

Had to update my review because this Martins has steadily been declining in many areas since my first review. The hot bar items overcook real quick if you are not there early to get the food and many times, it is left out way too long and looks dry and horrible. The salad bar is not consistently refilled during lunch hours. I am also having to check the expiration dates on each bakery item, especially the individual cupcakes, because they are expired sometimes. I have also encountered crappy attitudes by the cashiers at the lunch check out or the ones who stand at the self check out podium. Also, watch for ants around the open donut case.

Just tried their Butter Cream Chocolate cake and it was awfull and the last few times I had coleslaw that had no dressing, just cabbage. Other than that the store is ok.
I am tempted to ask the corporate office to go to the store and try the cake.
I normally dont complain, do find the rest of the store to be satisfactory.

good customer service and plenty of hot food

Awesome grocery store. Clean, friendly, stocked shelves. The best produce section in Richmond. The customer service is above and beyond your expectations. I’m glad to see that Martins kepts Ukrops bakery. This was key to me shopping there. Having gone to Martins in the Northern Virginia area, I was not looking forward to them coming here. They surprised me, and Im hoping they keep up the quality customer service.

Quick stop for a dessert for a dinner I was going to… The bakery was practically barren. Not used to seeing that at Martins, but i kept looking anyway and settled on cupcakes. Not what I came in for but they were good anyway. My only complaint is the paper cups they put them in, the icing is stuck to the paper on top so when you pull off the paper the icing always comes off the cupcake and you can bite it without getting it all over.

Three entire stars for Ukrops bakery alone but for everything else they don’t seem to carry as much quality stuff since the buyout.

It’s a clean well stocked grocery store.
I ran in right before lunch for bagels and fixings to go with them for my office. They didn’t have garlic or onion so I settled for everything. The Ukrop’s brand was quite good. I loaded up on tuna salad, red onion, and pepperoncini from the bar. I grabbed some lettuce and some roast beef and was out in 15 minutes.
The store was not busy and seems to be a stay at home mom stop.
Even though I would have preferred a local bakery for for my bagels, it was a decent quick stop.