Paul Masse/Sparkling Water Plus is the only person I want working on our hot tub. We got our Jarrah wood tub 33 years ago and in this time we’ve had very few problems. But time did take it’s toll. Last year Paul replaced our jets and related pvc plumbing plus he made us a really nice wooden bracket to hold our new air dials. But it’s an old tub and now I had a slow leak from one of the copper coils at the base. Sad images of a large Jarrah wood planter haunted me. But Paul, with creativity and skill, delivered the most amazing solution. Fingers crossed, this looks like it’s going to do the job. I can’t imagine anyone else coming up with a fix — a fix where he did NOT have to empty our tub(think drought). I love my tub and use it almost daily. Its loss would have brought me to tears. Replacement was never an option($$$). But Paul handily saved the day. Plus he’s a fun guy. Polite, punctual and patient. ‘Couldn’t ask for more. THANKYOUPAUL! Your ARE the Best!
Steve W.
Évaluation du lieu : 5 San Francisco, CA
Paul Masse is Sparkling Water Plus. A hot tub and spa store in Dublin recommended him to deal with«automation» of my stand alone spa, which has the spa equipment well removed from my fiberglass spa/redwood deck. «Automation» would allow me to thoroughly control the spa via a remote control, similar to a tv remote. Paul was thorough in explaining my options, prices, and what he would do. Throughout the process he was cordial, on time, and patient in explaining how this new spa operating system works(my previous method and hardware was over 30 years old) …we spent an hour and a half testing it, with Paul guiding me along the way. This guy is terrific. Things have been running smoothly since installation last month.
Tammy C.
Évaluation du lieu : 5 Pleasanton, CA
We referred to Paul Masse by a local pool company and we are so pleased with his service. He checked EVERYTHING on our self contained spa and, as it turned out, the problem with US! We had programmed the thing incorrectly. He corrected our error and explained things so we wouldn’t make the same mistake. Great service and great guy!
G. N.
Évaluation du lieu : 5 Pasadena, CA
We have worked with Paul Masse and Sparkling Water Plus for the last ten years and give him the highest recommendation. He has performed seemingly impossible repairs on our older spa that others said could not be done. He is highly experienced, honest and fair — a rare find in the Bay Area.
Bobby W.
Évaluation du lieu : 5 Alameda, CA
This guy installs custom cedar hot tubs and also provides ongoing services for same… he is simply terrific. He provided us the«anti-contractor» experience: on-time, on-budget, meticulous work. If you’re thinking of getting one of this admittedly esoteric things(they are simply beautiful) this is the guy(his name is Paul Masse) to go with.