Really nice people, excellent service. They got our king size memory foam bed in stock quickly, and came right out to not only deliver it, but help set it up for no extra charge! We looked around and priced a lot of different stores, and Futon Express had the best deal by far. We’ve had this bed for well over a year now and we love it. It’s so important to support small businesses, and this one makes it easy to do just that!