Gold’s Gym

I’m going to vent here. Last August I injured my left knee. The injury required surgery. I went into my gym (Rush at that time, now Gold’s Gym on Wendover Ave) to ask if they could suspend my membership till I had recovered. They said no. I got the membership in February of 2014 and I paid the entire year up front and they gave me 3 free month for doing so. When I was in to request the suspension of my account and was told no I informed them that I will not be renewing my membership. I received a letter from the collection department this week stating that I owed them $ 53… I called the corporate office and after being on hold for 45 minutes I finally was able to explain the situation. They asked if I filled out the proper paper work to cancel my membership. I informed them I was unaware of cancellation paperwork and no one at the gym informed me of cancellation paperwork when I said I was cancelling my membership. She said I still needed to pay the $ 53 because it was an annual charge outside of the membership fees for 2015. Even when I stated I was cancelling my membership in August 2014. How interesting.