Larkspur Landing

We are on our second night of a three-​night stay, and I love this place! We may have our new Christmas tradition of staying here and making the short drive to our daughter’s house in West Portland. Great suite, comfy bed, quiet room and the staff is helpful and friendly. Got to the breakfast room too late to get anything but oatmeal or cold cereal this morning though, so skipped that — but the lobby coffee was good. I was especially impressed that there was limited housekeeping available today (Christmas Day) so that staff could get home to their families early. I had no problem washing my own cup and hanging my towel.

TV had sound but no picture. Called the front desk and he said I would have to unplug the TV and plug it back in to reset it. He said if that didn’t work the maint guy wouldn’t be in until the next morning. I had to do this 3 times before it worked. The breakfast was terrible– dried out hard boil eggs, instant oat meal, very small selection. Marriott not far away was $ 45 less, had better rooms, and a much better breakfast but they were sold. I wonder why?!

One of the worst experiences I’ve had anywhere. Upon arrival, we were told at the front desk that the reservation we had made previously online, couldn’t be found. We gave them the email they had sent us when we did book the room so they ended up giving us a suite that wasn’t even clean yet. We had to wait an extra two hours to go use the room we payed for after hours of travel.
This isn’t even the beginning. After checkout, a week later, I received a bank statement. The hotel had charged me twice with two different totals and I still had a pending $ 295 after a week after checkout. After many pointless phone calls and an ignored email, all of an answer I could get was «We don’t see the $ 315 that we charged you». And refused to take it off. I ended up calling Visa who was very quick to fix it.
I warn anyone who considers this hotel. The room, customer service, and anything else to do with this hotel isn’t worth it. A Motel 8 could do better.

This place looked great outside but inside not that great. Bonus was a kitchen but it was an old run down hotel that was attempted to be spruced up. The jacuzzi might be an indication of how they keep up their hotel… Green algae so think it was slimy under your feet. Bathroom has mold in corners of ceiling. Didn’t want to take a bath cuz didn’t look super clean. Hair was on our bedspread. Goose down pillow and mattress topper but that was lumpy. They need to bring up a California manager to bring it up to standard as this is more motel 6 status

We previously stayed at the Folsom, CA Larkspur Landing and were super impressed, enough to be confident that the Hillsboro, Oregon hotel would be equally as impressive. Unfortunately, we will never stay here again.
To start off, when we arrived to check in I found that the reservation I had made, in MY name, with MY credit card, via MY email address had been placed in my husband’s name. What is up with that? Our room was OK but outdated and the kitchenette, though clean, was not as nice as the Folsom location. It’s my fault for not confirming beforehand but I was expecting a King bed but we got a Queen that felt like a Double; 4 cramped nights on a too small bed was not pretty or comfortable.
The «hot» breakfast consisted of a big crock pot of white gravy & sausage (to pour over biscuits?) and a big rice cooker of white rice (with a variety of powdered toppings — dried seaweed, sesame seeds, etc., alongside). The breakfast room was also way too small for the number of guests trying to squeeze in at the same time. There was a toaster for English muffins & bagels, along with small fridges under the counter with hard boiled eggs, yogurt, milk, and juice. I ended up eating a cold hard-​boiled egg on a barely toasted English muffin with a plastic knife and fork – not exactly the breakfast of champions I had in mind. And the coffee was just absolutely undrinkable. We ended up eating breakfast out and getting our morning joe at Starbuck’s after that first morning experience. At no time did I see freshly baked cookies, free or otherwise.
Maybe that the reservation being changed to my husband’s name smacked of sexism and the gentleman at check in not seeming to care tainted the whole experience for me (the free Wi-​Fi was actually very good). But when the pleasant young woman at check out asked me how our stay was, I didn’t have the heart to tell her the truth, besides, I had a stiff neck from a too-​small bed and hadn’t had my morning coffee yet.

Traveling for business for the first time I didn’t know what to expect.
Walking into the establish at about 8pm, it was warm and inviting. Check in was a breeze and the staff was friendly. I called ahead to let them know that I would be arriving late. They answered the phone promptly and said it was no problem at all.
They had cookies and apples at the front desk for guests. As well as a quick free breakfast bar for those just arriving or on the way out the door.
My suite was lovely and warmed up waiting for me. I have no complaints besides not having a ‘do not disturb’ sign. It was spotless. The décor and furniture could use a bit of updating, but it was comfortable and homely.
Yes, I would go back to the Larkspur for business or pleasure.

We got there after a long drive and dinner, so we were pretty tired. But the staff at reception looked more tired than us. He didn’t greed us or anything, I had to say «we are checking in» after waiting in front of him for more than a minute. Check-​in was fast, he just hand us the key and told us the room number. No other information had given. I had to call the front desk to inquiry about the breadfast time and wifi, etc, after I got back to my room.
Oh… One more thing, the bottle water in the fridge is not free! Opened the empty fridge with one bottle of water standing in the middle, with no sign or notes. Glad that I call the front desk, again, to find out it’s $ 2.50.
Didn’t see any cookies in the lobby as seen in the review.
Breakfast was ok, the refill was pretty slow as mentioned in other people reviews.

«DOING ME A FAVOR.»
Ha, best line I heard during my vacation in beautiful Oregon. As I checked out one of the girls told me I had to pay for an extra night because I checked in early in the morning on the 24^th so I had to also pay for that Saturday. Well that was all unbeknownst to me because I hardly book hotels and didn’t know check-​in time was 3pm. After going back and forth with the girl about what I went through with the guy who first checked me who failed to mention that to me. She informed me that he was nice and was «Doing me a Favor.» Had he told me that small fact I would have went back on the road to find the nearest rest area and settled there and came back at 3pm. Oh well you live and you learn, as they say. Because those two same ladies had bad attitudes (is it that hard to apologize on behalf of your co-​worker?) and customer service, and eager to swipe my card, I’ll never stay in a Larkspur Landing again. I’ll go out of my way to stay somewhere else, even if it means I have to pay more.
P. S. Save your «official replies» because I don’t want them. I’ve read those cookie cutter responses and to put it nicely… no thank you. You already have my money.

«DOWNGRADED.»
Definitely not the first thing you want to hear when you’re checking in to your hotel room after traveling hundreds of miles, with your mom, about to attend a very large wedding with sparse other hotel options around to run to. The reason? Our room was allegedly flooded. Well, that seems like something they could call us about before trying to put the two of us into a smaller studio room with a bed I was definitely not physically able or, especially, willing to share with my mother. Plus, we had to get ready for a wedding which would have been impossible with the space.
«That’s the only room we have left.» said with zero empathy and looking at the practically empty parking lot — incredibly dubious. This front desk guy, Tyler, was obviously trained to be as unhelpful as possible. It was his skill. To be as unsympathetic and uncooperative as humanely possible. Even if the unavailability was true someone should have called so we didn’t drive all the way out there to be incredibly inconvenienced and disappointed.
Oh, and remember I said this was for a wedding? Well to showcase said skills of the robotic staff our Bride decided to get ready at this hotel. She was forced to buy another night instead of them adhering to their promise she would be allowed a late check out — so she wouldn’t have to walk around Hillsboro in her WEDDING DRESS at 11 in the morning for her late afternoon wedding. I don’t know. That just is really crappy. Would 2 extra hours really be so hard?
UGH. I’m getting tired of saying how bad the staff is here so i’ll just bullet point the stay:
— Not called to be told our room had flooded and were to be downgraded
— Not offered a proper discount for the inconvenience (he said $ 40 dollars off but that had to be the cost of the room change anyway)
— The light was broken in that studio and had to be replaced.
— For a non-​smoking room it had obviously been smoked in.
— The internet cord was broken and needed to be replaced
— The breakfast in the morning — Warm milk, warm OJ, ran out of breakfast food
— Did not allow late check out for a BRIDE GETTING READY FOR HER WEDDING.
— The most unhelpful staff ever experienced in a lifetime of hotel stays.
TL;DR Reserve at your own risk. Horrible staff. Warm milk.

Very bad!!! Booked an executive suite (queen and Sofa bed for up to 4 people), and received only a normal suite with a single queen bed, with a very unbelievable excuse that the guy at the check in did not know what happened. How the hell are three people supposed to sleep with a single queen bed? Also, even if I could choose between two different rooms (with a single queen bed), the guy sad that only one room was available. Finally, he did not even was able to correctly program the keys. What else to say? Never again, stayed only because it was too late to search for an alternative.

Impressive. Best kept secret of hotels, hands down.
Being a father of a 3 yr old and 19 month old, here’s why I love Larkspur Landing:
–checked me in early (about 1:30pm) after being on a hellacious red eye flight from LAX to Portland Airport with my 2 cranky kids and wife.
–rooms are spacious and have everything (fridge, microwave, kitchen, crib)
–2 big screen Tv’s with enough channels for everyone
–5pm fresh baked cookies! everyday
–free breakfast
–plenty of parking
–checking in/​out was a breeze
We have been to their other location by San Francisco Airport and became instant fans, we’ll be looking for Larkspur hotels everywhere we go. This place definitely sets higher standards.

Thank You for a hospitality that you guys showed.
Clean Place, Professional staff and reasonable price.

I like Larkspur Landing. This one especially as the room was comfortable and clean. The bathroom was large as was the kitchen. Living area less so as was the bedroom. We wanted to add kitchen space to the bedroom. It is bed full if you know what I mean. The only strange thing was the fan between the bedroom and living room. If your spouse reads with the light on in the livingroom you could see the light in the bedroom while trying to snooze. Voices can be heard thru it is well. Not a huge deal but a little irritating. The complimentary breakfast is the hotel’s only loss of a star. The coffee, muffin, toast, cereal, apple or banana was not enough to hold you for long. The room prices were not inexpensive for the class of hotel and most competitors have a full breakfast. Also, no hot breakfast is disappointing there because there are no restaurants right there. Next time we will get groceries on the way in and make eggs and sausage in the room. The location is out of the way or off the beaten path but restaurants can be found a short jaunt away. LL caters to businesses and the Intel campuses which surround the place. While business travelers are the focus, they still make plenty of families happy as well. Definitely recommend.

Great hotel! A little ways away from downtown Portland, but it was the perfect hotel to stay at with my dog. Free parking (a lot easier than trying to handle the dog and valet parking in the city all at once) and lots of space to walk him. They were very accommodating!

I’m writing this on the second day of my visit, with two more to go. If you have to stay for business in Hillsboro, this place is just great. Okay, you drive a few miles to get some dinner. But the suites have everything else. Big TVs in living and bedroom, full kitchen, free internet, I’m very content right here. Lots of hot water, and everyone who works here has been… perfect.
Highly recommended!

I found Larkspur Landing a bit unusual partly because it’s in the middle of no where. First, if you’re coming in from the airport you should either rent a car or take the Max, the train, and take a cab to the hotel. A cab from the airport will run you in the neighborhood of $ 70. The hotel isn’t very far from the airport but cabs are expensive. I’d recommend renting a car because getting around is not easy. I went there for work, which based on the surroundings is probably the only reason you’ll be visiting this area. Nice area, just not a lot to do.
The hotel and the staff are great. The hotel is clean, has Wi-​Fi, flat screen TVs and comfortable beds. There’s even a complimentary breakfast, which is nice but it’s just the basics i.e. coffee, bagels and yogurt. There’s on site laundry and the place has a definite long term stay feel to it. There are kitchenettes and everything.
If you come in late, be sure to bring in food. There’s no room service. There are places that deliver but the choices are limited. There are snacks behind the front desk.
The staff is very friendly and helpful. They get a gold star for all their efforts.
The computers are free to use and you can even print for free!

Great hotel– as all Larkspur Landings are.
This hotel is a little off the beaten path; therefore a little difficult to find.
Be sure to hit the grocery store before you check in as there isn’t much located with in walking distance to the hotel.
The staff is great!

I recently was sent to Oregon on business. I had heard stories about the Larkspur Landing near my work and was wondering if the same held true at the one here in Hillsboro.
I was pleasantly surprised.
The Staff was friendly and very accommodating even for the most bizarre questions. Some even went so far as to learn my name. Something that made me feel more at home than 600 miles away.
The Rooms were awesome. Equipped with a mini kitchen (dishwater and eating utensils included), closet, bathroom (with hair dryer), desk (with wifi), TV (basic and expanded cable), and the largest most softest Queen size bed I’ve been in for a long time. I understand that the rooms with the King Size Bed are more like two rooms than one. My only recommendation is that you bring your own soap and shampoo, do not use the stuff they provide it made me break out.
The Breakfast wasn’t bad. Every morning, they set up a community area for breakfast across from registration. Bagels, toast, fruit, cereal cups, orange juice, coffee, milk and newspapers. Fit with a plasma screen showing the news and several computers. If you want eggs or bacon, you’ll have to go elsewhere but this is perfect if you want to eat light or just came in from a long night and are headed to bed at 7am in the morning.
The place is a bit pricey, ranging $ 129 and up a night. They have different plans based on whether you’re there for business, etc. Overall pleasant stay and I would enjoy staying there again.