Deseos

I want to start this by saying that I have never been treated like this before… anywhere.
While looking around, I accidentally knocked over a pair of earrings. Once they hit the floor, they broke. I offered to pay for them and the woman (owner?) said «yes you will.» She then said that that was why she put carpeting in her store. My friend asked her if she would be willing to put the rhinestones back in for me, since I was paying for them and her response was «I don’t do repairs». When my friend wondered aloud what may have happened had I actually bought them and they fell on my carpet at home, this woman replied «I have sold a lot of those earrings and people don’t drop them». I paid for the broken earrings and left the store. No idea how this place stays in business treating potential customers like this. Very sad.