Rick Bent Flooring

This company is deceitful and has no accountability after the sale of $ 20K. My wood flooring install was a nightmare — I selected Rick Bent as they claimed that they did not use subcontractors and employed their own employees — not true! I had so many contractors in my house that I am not sure who was owning what portion of the installation. I was given a timeline of a 1 week install — 3 weeks later it still was not finished. You call and get passed off to others who never return calls. There are too many floor companies on the Island and I know you can do better than Rick Bent. Rick is totally absent from this business — he is never on site and does not return calls.
After much research and discussing with others in my community, I would use KPM floors for all additional flooring needs.

Rick Bent installed wood flooring throughout my home on Hilton Head Island. We thought he was an expert, however the floor cupped and pulled up shortly after installation. Rick Bent refuses to fix the problem and maintains that the flooring was installed correctly. Then why is it pulling up? A reputable contractor would AT LEAST offer to fix the problem, but Rick Bent will not return phone calls. DO NOT USE RICK BENT FLOORING. He does not stand behind his work. If you are using a General Contractor to remodel your home, DO NOT use Rick Bent as a subcontractor. If something goes wrong, he will not fix it.