S.R. Hotel

We came to Hilton Head for a vacation based on a 4 day/​3 night stay at the Spinnaker Resort and attending a 90 minute sales presentation. The short story is a bad experience from start to finish. WE were supposed to have been sent an email regarding the late check-​in instructions which we never received. We go to the check in location we had (Visitor’s center) only to find out that it closed at 6:00 pm (We arrived at 7:15 pm). Every number we were given gave a recording to call back the next day. We were traveling with 3 kids so that wasn’t going to work.
We found one of the resorts and decided to go there to see if they could help us. They directed us to the S.R. Hotel. What a let down that was. What kind of HOTEL doesn’t have an elevator? Answer: S.R. Hotel
We had been told over the phone that the hotel had a kitchenette. Wrong again. We had a mini fridge and a sub-​mini microwave.
We were also never told about the pool being off limits for kids until afternoon, that is until we were walking to the pool and were stopped in our tracks by a hotel staff person. Our 4 year old daughter burst into tears as she really wanted to go to the pool.
During the our 90 minute presentation, we needed to drive to the resort. As there were toll roads, we had thought that the sales person would use her pass to buzz us through the toll gate. NOPE, we had to pay our own toll each way. After our 90 minutes had passed, were done. It was already 3:30 pm in the afternoon, so a day was essentially lost.
We checked out of the S.R. Hotel immediately, but not before booking a stay for the remaining 2 nights at the Omni Hilton Head Resort in a 1 bedroom oceanfront suite
Beware of the Spinnaker S.R. Hotel. Be prepared to stay in a dump! The resort they showed us was nice, but the accommodations for visitors was the pits!

This is probably the most disorganized place where I have ever stayed! First, we were supposed to have adjoining rooms, but they put us four hotel rooms apart! Second, they would not fix it, and the room next door was empty after the first night! Then, they told us that my 3yo daughter had to wait until after 12 to swim and then found out on the weekends it is free swim. Everybody had a different answer when we asked the pool hours and about other rules! They were making changes to the hotel, but they still should be advised of changes and be able to advise the guests thusly! They did not apologize and the staff’s attitudes were terrible! The only good thing I can say is that the housekeeping staff were awesome and very sweet!

I really can’t say anything good about this place. Imagine a bad motel 6 and you will get it. Do not stay here.

Would not stay again!
We we’re invited to Hilton Head to take a 90 minute tour of a Spinnaker Resort. We already own timeshare so staying in a hotel was not our first option. When we arrived, the hotel lobby was very nice and the front desk staff was very kind. When we got to our room it was very clean. However, the room is very outdated and on 2 of the 3 nights we saw bugs in our room. The air conditioning worked great except the room stayed damp! Our room did have a microwave and refrigerator but we did not use either. The walls were paper thin. We could hear the people yawning next door. I guess what really made me gasp was when we took our tour of the timeshare, our salesperson asked where we were staying. When we said the SR Hotel, she asked «why were we staying at that dump?» We quickly informed her that her company put us there. The outdoor pool and fitness center were outstanding. Overall, Hilton Head had a lot to offer. It was the lodging that really ruined it for us.

LOVED OUR STAY!
We were invited to Hilton Head Island to attend a 90 minute time share presentation by Spinnaker Resorts and SR Hotel is the lodging they provided.
I know many of you hear the words «Time share» and immediately get turned off. But for those of you who will listen, these presentations can be a great and super inexpensive way to travel. After a telemarketing call, we were offered a 5 day/​4 night stay on Hilton Head Island for $ 199. In exchange for the low price, we are required to give up an hour and a half of our vacation to be wooo’d into purchasing a time share.
Part of the deal also includes $ 100 cash, breakfast (or lunch depending on the time of day you visit), and also we received a $ 25 IHOP gift certificate making the total cost of our room $ 18.50 per night after these perks.
We’ve done these sorts of deals several times over the past decade and I can honestly say NO resort has ever had their own hotel facilities. Our room was large, and simply because we asked they also gave us the adjoining room with double beds for our children at NO additional cost. So for a total of $ 74 after receiving cash back & gifts, we had two large rooms, 2 balconies, two bathrooms, a sofa, two double beds, two flat screen TV’s, a king bed and lots of storage space.
Alone that would have been amazing enough, but the facility was clean with fresh aromas throughout every building, housekeeping was flawless, the grounds were picturesque, the location was great and the front desk staff could not have been more accommodating and kind.
TIPS FOR SURVIVING A TIMESHARE PRESENTATION
* Do not show excitement or interest… be boring. The more excitement you show, the more the sales person thinks he can convince you to buy!
* Be sure you can meet all the requirements of then presentation (age, income, marriage requirements, credit card, etc.).
* Confirm the time requirements for the presentation. If they say 90 minutes with no obligation to buy, hold them to the 90 minutes. I never understood why people stay 3 – 5 hours @ a timeshare presentation. You don’t have to stay beyond the required time to get the gifts promised. Many states regulate this behavior.
* If you find that you can’t resist and do buy, remember you should typically have a 3 – 5 day cancellation period built into your contract.
* Acting unexcited but interested will also serve you well if you do decide to buy! Rejecting all their offers will lead them to give you their best deal in order to try to sell you. (NOTE: This deal usually comes after the salesperson goes to get the manager, and the manager still can’t sell you so they get the finance guy). They started off trying to sell us a $ 50,000 package and by the time we left they were offering one for around $ 5,000. Said it «just came on the market as a resale.»
FINAL THOUGHTS
I get it, you think a time share presentation is a waste of your time right? Well, let me argue a point you may not be considering. For the sake of simplicity, let’s say the same rooms would easily cost $ 100 a night EACH at a moderately priced hotel (even more since it was during Christmas). My accommodations cost alone for this trip for two rooms would have been $ 800. However, after all was said and done, I spent $ 74 total. That is over $ 726 dollars in savings for 90 minutes of my time. And for the record, we travel a lot, and I have NEVER stayed in hotel with rooms this large, this clean and grounds/​facilities this well maintained for any less than $ 100/​night.
Someday time share companies are gonna ban me from visiting and not buying! Until they do, I’ll take full advantage of their generous opportunities to travel on the cheap. I would seriously even pay regular price to come back to SR Hotel. Hilton Head Island is a very family friendly place to vacation. Great beaches and very relaxed and laid back. I highly encourage you to visit one of the south’s secret paradises. SR Hotel is on the south side of the island near shopping, great restaurants, horseback riding, bike rentals and the islands only lighthouse.