Emanuel’s Salon

I wasn’t planning to dignify Rossy’s comment with a response since I’m not interested in playing into her childish game. But her reply is simply too insulting to my intelligence to go unacknowledged. SHE is the person that I was referring to in my first comment and she knows it. There is only one owner.
Rossy, you are a liar and clearly attempting to redeem your reputation by pretending like I was referring to some other mystery member of your staff. This juvenile play further demonstrates your slimy scheming ways. Your underhanded business practices will catch up with you… if they haven’t yet already.
Dear all– Stay away from this salon-Emmanuel’s Salon, Telogen Salon and Hair Restoration Center, or whatever new name they choose to use for their 89 Washington St location.

For a quality guys haircut that is a great price, one of the better places in Hoboken. Ask for Rosie.

I don’t get the bad reviews. I started going to this salon when I bought a living social deal for a massage. The masseuse was very strong, and it was one of the best massages I’ve ever had! I get massages regularly though, so maybe my tolerance for pain is high.
While I was there I met the owner and one of the stylists. I started getting my hair colored there every couple months and I’ve always had great results. My stylist left, but the owner now colors my hair. I’m a jerk for not remembering her name right now, but I’m calling to make another appointment today.

The worst salon on the Hudson. Extremely rude stuff, including the manager. I bought a groupon for a meni/​pedi, and after just talking with them on the phone twice had to ask for my money back. They could not accomodate my appointment request in a timely manner and had to schedule smth one month after the expiration date of the groupon. When one month later I got sick and couldn’t make it, I called a few days in advance to reschedule. They said I have to wait another month AND pay full price for the service. The manager was screaming at me on the phone! Obviously I cancelled my groupon and have no doubts they will go bankrupt with such extremely poor customer service. Disgusting place. STAY AWAY! There’re plenty of woonderful nail salons in the area to go to.

One of the worst haircuts I have ever had. I never thought long hair could really get messed up, but boy was I wrong. I asked for long layers in the back with some shorter ones in front, starting at chin length. What i got was thick choppy layers in the front, which left the back portion of my hair with long stringy pieces. It is going to take forever for the front layers to even out. i either have to chop off some major length or rock a bun for the next several months. I’m trying not to overreact but on the verge of tears!

I went to Emanuel’s with a few friends to get our nails done, get a massage and our hair done. We all got a package that was suppose to come with a glass of wine. They never offered us wine, and we ended up getting our own bottle. the person that did my nails cut me in two places and I ended up getting a fungal infection from it!!! I had to go to the doctor for it. I also got my hair cut, I specifically asked the girl NOT to cut my hair shorter than my shoulders, I had long hair (middle of the back), I walk out of there nearly in tears because it was so short!!! NEVER AGAIN!!!
The only positive: The massage was awesome. I really hope the guy leaves and goes to a better place. I think he had just started out as a missus.

Yikes! I was considering purchasing a Groupon from here to see if I like the salon’s services but after reading Rossy T’s VITRIOLIC responses to other customers I’d rather not. Seems like a salon with really poor customer service and a NASTY NASTY bedside manner. If you HATE ‘deal’ customers so much why bother advertising with them. You should really consider changing your attitude and being more professional otherwise NO ONE is going to want to visit your salon.

Dear Rossy, after reading your reply i must say, im even more amazed. My whole point was, that i wanted to give your salon another shot. And you did confirm on the phone the price, which means you just lied! That fact alone made me write that review, not the price. I understand salons are expensive. I get my massages and facials in Manhattan, so beilieve me im familiar with the money range. I will always gladly return if i get good service no matter what the service costs. But yes, thank you, i gladly go back to my favorite place that costs slightly more and provides excellent customer service. Your salon is always empty and given your attitude, i predict, it will remain that way. But hey, you can always go ahead and blame all these cheap people chasing after a deal (which you wouldnt be advertising in the first place if you were not in desperate need for business)

There is only one reason I am giving this salon 2 stars and that is because of my first experience getting my hair cut and blown out there.
My first time at this salon I was taken care of by a gentleman, I believe his name was Francesco? I called bc my job is right around the corner and I needed to go somewhere quick on my lunch hour. He was very nice and gave me a nice haircut and blowdry for a reasonable price.
I called a second time when it was time for another trim and blowdry and was told he no longer works there. I scheduled an appointment anyway just for a blow dry and when I went in for my appointment I was told the stylist hadn’t shown up. I was given a blowout by someone who I now believe to be the person who answers the phone, and it probably was the worst blow out I have ever received. She washed my hair in a sink that was completely clogged and filling up with dirty water, I knew something felt weird while she was washing it, but didn’t see it until I actually sat up and turned around to see a sink filled with dirty water… DISGUSTING! While she was putting product in my hair before the blow out, she obviously used to much bc about halfway through my hair was so greasy it wasn’t even drying right. I vowed I would never return to this salon for another hair service ever again!
Fast forwarding to a few months later, I walked by the salon the other day noticing their advertisement in the window for $ 25 for a gel manicure. I mean, who can really mess up nails right? So i called for an appointment only to be told the nail girl is not in today and they didn’t know when to give me an appointment. HMMMMM… odd?
Furthermore, I went on Unilocal today to read some of the reviews out of curiosity and I came across something so disturbing to me. One of the stylists or owners Rossy T had written a review speaking very poorly of those customers who purchase Groupon and Living Social Vouchers to go to this salon. Well, reality check, your salon is still advertising on Living Social, so you obviously must be in desperate need of customers or else you wouldn’t STILL be advertising on there. Emanuels salon is not even worth paying full price, so the money you receive from those customers paying for the vouchers should be a blessing to you. I have purchased many vouchers from places and I have returned many times thereafter because I received good service the first time, even if it was with a voucher I bought from Groupon.
I actually signed up to be able to post for my first time to post a bad review of your salon bc I hope this helps other people when the thought even crosses their minds about going here!

My first haircut here was OK. I need to go back for a second time to see how it shapes up. The jury is still out.

DO NOT GO HERE! This place ruined my hair. I went in for a brazilian keratain treatment after reading the rave reviews on Kannekt. Rossy, the stylist I had the appt with, was over booked so I another person applied the keratain. She was not gentle and basically poured the stuff on my hair instead of applying it the right way. Eventually, when Rossy was free, she finished the application. The process was very sloppy… I also had Rossy give me a hair cut, and this was probably the worst part. The women cut the middle of my hair out!!! I just saw chunks of hair fall to the ground — she claimed it would remove the thickness of my hair. She didn’t even ask before doing it! In fact, before doing it she said «don’t be scared about what about I’m about to do.»
This salon has ZERO pride in its work. Their clients are nothing but transactions to them. Stay away

I bough a living social for 60 min massage. I read the mixed reviews, but went in optimistic, unfortunately I walked out with more cons then pros. The place is nice, with pleasant staff. My masseuse Gwen was running 20 min late so the front girl offered a drink (water or wine).
Now on to the massage room:
It is not relaxing. Candles were lit but the room was extremely bright as shades were not drawn so that was rather pointless. The whole 60 min I was having the massage overheard 2 women discussing cheating husbands (I was more focused on the entertaining convo than the massage) and weekend plans. There was a festival going on so music was blaring — I guess not really their fault.
Massage:
It was painful and eccentric. I get a massages often and this was just different to say the least. I have never had anyone massage the front of my neck– and for a reason because it does NOT feel good. The masseuse proceeded to tell me after doing some work that my range of motion is improved– uhh yes i’m a physical therapist and I did not have any range of motion issues going in so I don’t know what difference she saw but there wasn’t any. She told me my traps are tight– ahhhh WRONG! she was not even working on my traps as her hands were still in front my neck — basic anatomy but that’s just me being picky and annoyed by her lack of knowledge. Anyway, the massage on the rest of my body was ok.
2 days later my neck is sore and painful to touch. She apologized for hurting me — my question is if I’m wincing (and I am one who loves pressure) and you know what you doing is painful why do you keep doing it?
Not planning on going back there. There is a better place across the street.

Worst salon in Hoboken. I bought a deal on Living Social for Mani/​pedi/​glass of wine. For 6 months I tried to make an appointment but they were always booked and only specific people can handle the deals. The front desk woman was so rude and not accommodating whatsoever. I even called 1 month in advance and nothing. They never returned my phone calls or online appointment inquiries.
This salon is very poorly run and has not changed at all.

I bought the Travel Zoo voucher for a mani, pedi and massage as well.
First, I had to book 3 separate times, because they first time, even though I called the first week of December to book an appointment for the 26^th or 27^th, they were already booked solid (claimed that all the Travel Zoo people waited until the last minute. I’ll give them that), so I booked for January 2^nd. I received a voicemail on Dec 30^th that the spa will not be open that day and that I would have to reschedule. I called back 3 times before speaking to a person (never received a call back from the messages I left) and booked an appointment for Feb 2^nd (their earliest 7PM appointment available). The last week in January I received a call that they would not be able to accommodate me on the 2^nd, but could take me the Monday before… After ALL that, I went on that Monday.
The Mani and Pedi was nothing spectacular, they were fine though, no real complaints.
This was the first time I got a massage and I wasn’t a fan, but I don’t have anything to compare it to. She talked and walked around for what seemed like the first 5 to 10 mins. And ended 10 mins before my hour was up (so I only really got 40 mins of the massage).
2 Days after the appointment, my polish on my fingers is nearly all peeling off, even with my attempts to not pick at it AT ALL.
I suppose it was a good deal price wise, but beside them honoring the Travel Zoo vouchers passed the date on it, there wasn’t much in terms of customer service or quality. I did notice that the massage room was dark and ‘candle’ lit as well as there was a heater on and an extra blanket over the sheet on the table, so I’m guessing they read the reviews on here about a cold room, a thin sheet and bright lighting, and have been trying to fix their mistakes. I don’t think I’ll return, even though they give you a coupon to have get the exact same travel zoo deal again (provided you give them the coupon on your next trip).

WORST MASSAGE EVER-​You really get what you pay for on Living Social.
Techno music blasting (she said she didnt know how to work the volume), lights as bright as they go (oh how do you want them?), freezing room (its January), headrest not even mounted, it was in the sink (she said oh do you want me to use that? you look so comfortable.), starting 15 minutes late (dont even know what she was doing), only to take it out of my time which was supposed to start at 4 but after she had to adjust everything, started at 4:15, she then proceeded to clearly show me she had ZERO EXPERIENCE, no pattern, didnt even massage my shoulders, I told her I was sore from lifting and she argued saying you dont seem like it, usually the muscles are harder when youre sore. Hmm… now youre calling me a liar? She kept knocking into the table and kicking the bottom with her feet jarring me every time. The kicker was when she finished at 4:40 and said Ok youre all set! WOW thanks for the most awful 25 minute BS massage ever!
Luckily the owners were nice enough to give me another half an hour in February with another massage «therapist»…cant wait.

I bought the $ 49 for mani, pedi, and 60 min massage from Travel Zoo. For $ 49, in my opinion, the service I received was a bargain.
The way they do nails was a bit eccentric but the end results are the same as you would get in other places.
Massage — I got a spanish speaking lady masseuse. I’m not going to lie — it kind of hurt when she was massaging me. After the massage, my body felt amazing and I am not aching the next day. So whatever she did to my body… i am pleasantly pleased! Downside: Same as another person — I only got 45 mins massage instead of the full 60 mins. They also mistakenly let someone go before me so I had to wait a while for my turn.

WORST PLACE EVER!!! I used my travelzoo deal and not only were they rude but also tried to shorten my massage by 15 minutes. The person before me was there longer, therefore pushing back my massage. As a result the massage therapist said «the owner told her to». When i asked to see the owner she gave me an attitude. I didn’t even finish my service and promptly called to get my money back. The poor massage lady was very nice but didn’t know how to massage and didn’t speak english.
DO NOT GO HERE

I would normally never come here, but the $ 49 mani/​pedi/​massage deal was too good to pass up. Note to self: sometimes a bargain just isn’t worth the aggravation of getting bad services. The manicurist was nice, but I felt very rushed. Also, 9 out of my 10 nails were significantly chipped only 2 days later! What a waste. The massage was just bad. The room was not very relaxing, and the sheet that you’re covered with isn’t much. And the therapist didn’t even knock when he came back into the room. The salon itself isn’t that clean and gives off a little bit of a sketch vibe. The staff wasn’t too enthusiastic or helpful.
I know they have deals pretty often on a bunch of the local sites, but wouldn’t recommend getting them, no matter how much of a deal it is. Regardless of whether you have a deal or you’re paying full price for their services, skip it.

Been here a few times, always disappointing. First I came for a partial highlights and cut. The highlights were horrible and the cut wasn’t anything great either. I actually had to return and have the owner fix the color but i still had roots, after 2 sittings and hours in the chair there.
I was lured back with the travel zoo voucher for mani pedi and massage. I wanted the massage first but when I got there the massage therapist was late so I had to get my mani pedi. They came out average. Nothing I’d return for.
The massage therapist never showed up that day so I had to go back another day to get that service, which let me tell you was the worst experience ever.
The massage room was scary and ghetto. The table itself is old, the headrest was broken, and the antique sheets on the table were nasty mismatched pattern sheets that it seemed the 60 year old Russian massage therapist brought from her never-​been-​renovated apt.
The massage itself was endurable but that’s it. I get massages fairly regularly from other places but I’ve never wanted one to just END ALREADY before. I felt dirty laying on those sheets. I just kept freaking out thinking I hope this lady washed them and she better not have bed bugs. Not relaxing.
This place has great real estate but I have no idea how they are still in business. If you are brave enough to book an appt, you’ll see how eerie empty the place is. When i booked, they made it seem like they were sooo busy they had to squeeze me in, but 2 out of 3 times I was the only client. It was like a huge salon ghost town.
On another note, in response to CB’s review about double dipping waxing sticks– eeeew. That is disgusting and should not be tolerated. Thank you for posting that. You just prevented the spread of disease. Blech.

Never have my eyebrows looked so much like a work of art. The first time I thought it was a fluke, the second a coincidence, the third— I have to believe we’re on to something.
I pushed my way past the Carlo’s bakery crowds lining the streets muttering angrily ‘I’ve had better’ to the tourists as I pass, up one flight to this bright salon overlooking Washington Street. Two different practitioners (one I now have had twice), both exceptionally friendly led me to a clean back room to lay —not sit uncomfortably— but lay while I receive a professional expert waxing ($ 12). They are, dare I say, beautiful, perfectly framing my face. I used to think threading was key, but after this place I am converted back to the good old hot & sticky. I will be returning.
An unexpected find!