IHOP

Been going here for a long time when we were still living here. Not much has changed, pretty much the same as any other IHOP with similar decorations. Its in a nice location next to a hotel and a chilis. The staff is always nice and comes by often to ask if we need anything. No complaints with the food but they did have the biscuits and gravy combo which not all IHOPs carry nowadays so it was a plus. The wife had no complaints as they did have the strawberry banana french toast she wanted. Food tasted good and came out pretty fast considering we came late night and less staff was around. So if we have time next time we are in the hoffman estates area, definitely would stop by here again.

The service at this IHOP restaurant was extremely poor. Joshua (IHOP employee) did not offer our family glasses of water and accentuated that our family member had been inebriated because she told him that water should be offered regardless if it’s requested. We waited over an hour for our food and no one explained the wait time or apologized for the inconvenience. People came well after our family arrived and they were able to eat. Never again will we frequent this establishment!

The place is clean, the food is decent for the price and it makes my grand daughter giggle with delight to go there for dinner. I will comment that the servers are very kind, friendly and work very hard for a few dollars in tips! Nice job servers! Hats off to you!

Our server was Edgar. he was extremely nice and really helped us throughout everything! will definitely be requesting him from now on!

Food choices are great no doubt everytime we go here we always enjoy every food we try. Cousy and nice place to sit, talk and eat. but very slow service even if it’s not crowded.

I can honestly say this was the worst food I have ever had. My mom and I both ordered a Colorado Omelette. They were both dried up especially the «shredded beef» on top which was basically pot roast that was a bit on the crunchy side. We asked for a side of fruit and it came off color, I figured it was just over ripe but it actually had started to ferment! You would think the waitress would have picked up on the fact that most of the food was still on the plates and we didn’t even want to take it home that it might not be a good experience. So when the manager asked how it was we told him. He took the charges off for the meals and we paid for the tea we ordered. Now I am looking at my credit card statement and he added on the another $ 10.00 after the fact. Not good business at all! If I could give this place no stars I would!

Overall ok breakfast food. My kids always get the rooty jr. I try to switch it up to taste other things but not have found a wow dish. Very bad service, waiter didnt bring soup and salad until after our meal which was kind of disappointing. The front ladies taking down the name to be seated should watch their language because when the manager came in to start seating people they didnt like it and said bad things in spanish about her.

It’s your standard IHOP fare. Doughy pancakes and eggs at a bargain price. Service at this one was a little slow, even though it wasn’t crowded

Having a GREAT meal here with our FAVORITE waitress Christine! Always takes care of us with a smile!

Haven’t been to iHop in ages. After a night at the recording studio, there’s nothing better than finding a 24 hour food pit stop. There was no one to seat us, so we sat ourselves, a little worried we might get crappy service. But, the place was slammed with families — like ours at 11pm! This was the happenin’ place to be! Our server was fantastic! She put our order in right away, and we waited only a short while before our food came.
Kid silver dollar pancake meal a steal at $ 6 with a drink. My Colorado omelet with bacon, sausage, ham, green pepper, and cheddar was ginormous. I now have a second breakfast waiting for me with the amount I brought back home.
The bathrooms sucked, so my rating went down. I mean totally sucked with non working toilets, some chick throwing up in the only working stall. So bad I chose to hold it. Man do I have to pee…

Not bad

Well. This was one of the most often visit IHOP for me. It’s pretty good place. Service is pretty good. But the bad thing is — probably one of the more busier IHOP and hence GROUPON doesn’t work here. SIgh. Usually have an omelette with a side of flavored pancakes :)

Open 24 hours with great service and food! No complaints here! The food didn’t take long after ordering and it tasted good! You can’t beat the food for the price here! I received my refills whenever I finished my ice tea. Nice clean bathroom and the manager was very attentive asking us how the food was and if we needed anything. This is a great place after watching a late movie showing next to AMC 30 or the bar.

I think if you stick with pancakes or breakfast here, you’ll be happier. I’ve tried a couple other things and not gotten too excited. Most recently it was the bacon /​blue cheese burger with onion rings.
No electing ‘doneness’ here, they cook til it’s dead. The «blue cheese» was a salad dressing, no chunks, tasted a little «off.» Onion rings were worth the stop, tho.
They have a senior BOGO daily at this location, 3−6PM, and always have a discounted senior menu with smaller portions.
Service is always great. They have some longevity with the wait staff.

This was my first time visiting this restaurant. So, here’s the story:
I go inside during 1 o’clock on Saturday and I already see a lot of people, so the person at the cashier asked me for my name. About 5 minutes later, my name was called and I was taken to my seat, which was a booth (which are mostly in the restaurant). While looking at the menu, I couldn’t decide what to pick, since, tbh, they all looked great to eat. I chose an omelette, and it didn’t take too long for the food to arrive. Food tasted pretty good for my first visit. Only complaint was that the check took too long to come to my table, otherwise the shop itself is pretty decent.

The waitress kept forgetting my water, I asked for toast for my meal that she forgot to bring then when she brought it 10 minutes later my eggs were cold so I had them remake them so I can have warm eggs. They brought me the eggs another 5 min later and they were runny not fully cooked. The silverware was dirty and the waitress asked if I wanted something else I said forget it I’m just gonna go. Very bad experience with very sub par food

Service has always been pretty decent here, given that I am usually on premises at after 1−2am.
Its an entertaining place at this time — random suspicious characters or odd pairings make staying awake easier while having breakfast food and what should be decaf coffee…
Yay 24 hour IHOP… thanks for the free, after hours comedy shows.

I hate giving bad reviews. I really do. I’m a pretty laid-​back person who can look past the occasional bad experience, but…
There was a hair next to my omelet. Right there on the plate in plain, obvious sight. Just hanging out. Like Garnish. I have a picture. I won’t post it, but the picture exists as evidence.
The hair clearly did not come from anyone’s head. To quote my cousin who was dining with me on this day, «look on the bright side, it could be from someone’s armpit and not necessarily from ‘down there.’»
Okay, so the hair was there. What next? I flagged down our server and pointed to my plate. Her eyes opened wide, then she muttered something, whisked the plate away, and disappeared for a while (probably 15 minutes or so). So, we sat there and waited, a little dumbfounded.
My cousin debated eating her food. She only took a couple bites before she realized it bothered her too. I didn’t let my kids eat their food (though they sneaked a few nibbles at the pancakes). I know that it was just my plate that was affected, but still… I was thoroughly grossed out.
So we waited. And waited. Our server came back to tell me the manager would be out in a minute. The manager appeared after another 5 minutes or so. Said that my meal was on the house. I should hope so… since you just took my plate away and I haven’t eaten anything!!! But, I was still charged for the rest of the meals. The meals that we didn’t eat. That’s fine. I paid it. Then I went home and emailed IHOP corporate and provided them a picture of the offensive omelet hair.
They responded within a few days. Gave me three complimentary meals at the same IHOP. I wasn’t really expecting anything, really. Most especially, though, I wasn’t expecting that I’d actually RETURN to this IHOP! But again, I wasn’t expecting anything. A refund of the other meals would have been nice and ideal, but mainly, I wanted to make a point. I had no desire whatsoever to eat here again. A shame since my kids love IHOP and it’s usually a great, quick, kid-​friendly, wallet-​friendly place for us to eat.
I caved. We still eat at IHOP occasionally… just not this one. I wasn’t planning to ever use this comp, but we ended up back here this weekend cuz we were in the area and the kids were really hungry and they saw the IHOP sign and insisted on it.
Second experience was a total 180 from the above experience. Meals were hair-​free, good, and service was extremely friendly. The on-​duty manager had to register my comp when it came time to pay and once she read the reason for comp, she made sure to ask about our experience this time. I told her it was great cuz it was.
But still. 1 star for the first experience.

One day, you will end up stranded in the middle of nowhere at a hotel that was chosen for the convenience and distance to a wedding. You will take a dozen steps outside and look up passed the five lane street with no sidewalks and find not one interesting looking building let alone food place. In the cold, in the dark, and staring at your smart phone Unilocal app, knowing that you won’t be able to get to all the cool Unilocal places that you bookmarked, you will give in to a chain.
If you decide on iHop, you will drink gingerbread hot chocolate and enjoy delicious pumpkin pancakes with a massive dollop of whipped cream on everything. Everything will cost about $ 5~$ 8 since you ought to be ordering breakfast. It’s flipping iHop.
You will wish that you chose a hotel closer to downtown, but you will get fat and happy.
Open 24 hours a day.

Yes, it’s an IHOP. But when you have a server like Abraham, it’s a 4 star experience! :)
We came here on a Saturday morning for the all you can eat pancakes promotion. We had 8 people in our group and we were seated right away. Everyone in our party ordered the pancakes, except my dad and I. I ordered the veggie omelet (which is coincidentally the only thing keeping this from being a five star rating – it wasn’t very good…) and my dad got the french toast, which he said was great.
But the pancakes – YUM! My four year old ate about five of them by herself, and our amazing server kept them coming! He really did a great job :)