Chili’s Grill & Bar

When I was much younger I loved Chili’s. Black bean burger and fries, yummmmm. I’ve frequented this place less over the years, and I finally went a couple of days ago after receiving a gift card. We sat in the bar area, at a table that was definitely too small for the 4 chairs it had at it with all the other crap on the table. They do that pay at the little computer kiosk thing, which is in the way and so impersonal. More on that after the food.
So I ordered some enchiladas that looked awesome, very Americanized, but I’m into that. The chicken was severely over seasoned in them, which was a bummer. My lunch mates both had burgers, which looked good and were cooked to their liking.
Our waitress was kind, always had a full drink for me. She had to wait on the entire bar area, which was filling up as we left, and she did so well.
Okay so back to that stupid kiosk at table. You HAVE to pay at it, unless you’re paying with cash. I get the idea for it. Saves time, etc. Still, I hate it. I don’t want to push buttons on a touchscreen that some boogery two year old was playing with previously. Ick.
I remember why I dine elsewhere. Chili’s is okay, but for the same amount of money I can upgrade to good food.

PLEASE AVOID THIS CHILIS. I REPEAT. First off I turned 21 a week ago. December 18^th 1994. Completely Legal and had a valid ID. A group of us ordered a round of drinks and then our server asked for ID’S. Went to hand her mine and completely got denied for my ID not being horizontal. REALLY? Asked for a manager and he shut me down right away & was very rude about it. My boyfriend ordered another drink for me anyway, I mean what are they going to do, arrest me for being legal? And not to mention I was the only minority in the group so how does that make me feel? This Chili’s is RACIST. Secondly, we order the queso which was honestly disgusting. Very soupy and just was not how it usually is. The manager even said «we got a bad batch» SO YOU’RE GOING TO SERVE A BAD BATCH OF QUESO TO CUSTOMERS ANYWAY? We had them take the queso back and to not put it on the bill. The food was all around horrible. Save yourself some time and money & DO NOT COME HERE.

not only is the food crappy, butr the people that work there are as dumb as a pail of wallpaper paste, AVOID AT ALL COSTS.

An all around negative experience here tonight. When we first arrived, we asked the hostess for a high chair. After being seated, the hostess asked if we wanted a sling and again we had to request a high chair. We were seated close to the To Go entrance, therefore getting a cold draft every time the door opened. Wasn’t very happy with that since our child was basically seated in line with that door, getting most of the cold draft. The server took a long time to arrive at our table so we just decided to order all at once after she finally arrived. After getting through the appetizer, we probably waited about 30 minutes for our entrées to arrive. I asked her for 3 waters and we only got 2. My husband had to ask her for a refill on his drink twice before getting it. I had the ribs and salmon combo and it was horrible, I barely ate it. The ribs weren’t grilled, like they usually are. It seemed fried with BBQ sauce on top. The salmon was overcooked and just had a bad flavor. My cocktail was watered down. We ended up checking out at our table since our server never came back to check on us or gave us our check. The table next to us complained about their food being dry and the same server not introducing herself. As we were walking out, our server walked by us and didn’t even thank us or say a word for that matter. There wasn’t a hostess at the front, nor were there any other employees our front as we were leaving. We quickly figured out why it wasn’t very busy here for a Friday night, as most Chili’s locations are that we’ve visited in the past.

I was there last night to catch the bulls game and the service was slow very disappointed I went home to watch it.

Stopped in for food tonight with my family. Our server was Rebecca. Very nice lady and deff will be back for her service. However my only complaint was when walking to the restrooms I saw alot of the servers just standing around in the kitchen talking and playing with their phones. Even the togo girl was non stop at the register with her phone. Also the look of servers has gone down the drain too (untucked shirts and not clean cut) No issues with our server but the appearence of others was kinda a turn off.

Love this location. Great people, great atmosphere. Been coming here for 15 years and feel guilty going to a different location. Love the staff, Shelby, Anne, Kevin, Keith, Paige, Katie, Kat, Annette, etc… Great people who still are there and the ones that left. Love you all. Kathy n Frank Garcia

We were greeted at the door with «we close in ten minutes». Thankfully the server helping us made our experience a lot better then the initial greeting. Kim was great and very helpful. Food is good, late guest greeting needs improvement…

Service Experience:
First things first, this place is awesome. I was recently there on ⁹⁄₂₅ and it was a Friday night so it was busy. We were seated immediately and our waitress came right to the table. She introduced herself and we got to business. She came right back with our drinks and she brought our order of chips and salsa. She gave us the average time for deciding what we want, and we ordered when she came back but we had to let her know that we were waiting on one more person, she was so gracious. Even though she had a lot of customers she kept coming back to our table and getting us anything we needed, I give her a 100% if I could because she was so awesome.
Food Experience:
We had the chips and salsa for an appetizer and all I can say is, it’s so worth it. Bottomless tortilla chips with fresh salsa cannot be beat! I ordered the double steak fajitas with cilantro rice. Oh so tasty. It was amazing, I am still craving it. They bring it out on a cast iron skillet and it is still simmering and steaming, which is the way I like it. The cilantro rice was awesome.
For dessert we ordered the cookie with ice cream on top. DELICIOUS.
I am so happy with how great everything was, believe me I will return always!

Chili’s is always great! I love their pasta. The 2 for 20 is such a great deal will definitely be coming back,

What happened to the Chilis I remember? This place has gone downhill. Sorry. It’s not what it used to be.

I had this crazy craving for nachos today so I decided to come here for dinner with one other person, thinking that they had to have nachos on the menu. They did.
We were super hungry so we ordered nachos, fried pickles, cheese curds, carnitas & steak fajitas, & buffalo chicken salad.
The nachos weren’t what I expected & it didn’t seem like there was any beef like it said on the menu, so I let one of the guys bringing us food know. I think he was the manager? He explained that there is a bit of beef in the queso, but if we didn’t like it, he could bring us a new one. I told him that it wasn’t what I expected & he fixed it right away & brought us a new one with ground beef in it.
Still… everything was so salty! I think most things were meant to be bar food tho so I kinda understand, but still. We weren’t drinking so it was very salty. The fried pickles were salty, nachos were salty, cheese curds were salty, the Buffalo chicken on the salad was salty, the steak & carnitas was salty. The fajitas were actually really good. It’s something I always order when I come here. If it weren’t salty, it would be even better! I also liked the cheese curds, except the powder sprinkled on top was salty…
I drank 2 full mugs (cups?) of water & ran out at the end of the meal. That’s how salty everything was!
Other than that, the service here is great. Our server was really nice. I liked her. The manager that helped us out was great too.
Next time I’m here, I’ll def order something with less sodium. Plus there were a bunch of drinks I wanted to try on the menu so I’m sure I’ll be back.
Also, be careful with that touch screen thing on the table. The person I was with tapped on a game out of boredom while we were waiting for our food, not knowing that there is a charge, didn’t even play it, & they charged $ 1.99. We didn’t even play it! That made me so mad, even tho it was only $ 1.99. I didn’t fight it. Just took it as a lesson learned.

Soggy and juicy batter chicken crispers. Not good.
Liked the lemon ice water though

Simply superb experience. It’s our first time with the kids, after 7ish years. What a difference. They have kiosks on every table with menu, kids games and payments. Food was hot delicious and a huge variety. So many different menu choices. Kids loved it and the adults too. This is the place I want to go back again and try something different which is low calorie for me and still yummy. Kids had lot of choices too. We liked the ambience too. Food didn’t taste like reheated and stale and decent wait time post ordering.

We love this place. Will continue to come here. Most employees have it together and are great.

Goodness, gracious, we’ve been coming here for years but after last night, it’s going to take some convincing for us to return.
When I tried to turn the pages of my menu, they were stuck together. After we placed our food order, I went to put the menus away. That’s when my boyfriend moved the table lamp. I ewed and told him not to touch it because the lamp was dusty and dirty. We took turns going to the restroom and washing our hands.
When I returned and sat down, my boyfriend got back up and asked the manager to come over to our table. He directed the manager’s attention to the emergency backup lights located above us, to the lamp on our table and questioned him about the cleanliness of their kitchen.
My boyfriend said that the amount of dust and debris that had been collected on things he could see and not ignore made him lose his appetite.
We canceled our order and left. Please let me know when the restaurant is sanitized and we’ll consider coming back again, thank you.

Busy in a Saturday night but we got seated timely and the staff was super funny and friendly.

This review is specifically for the Chilis To-​Go service at the restaurant.
On three occasions, separated by months, I have ordered food for pick-​up from the Chilis To-​Go service. On every occasion I have had to wait about 10 minutes for my food to be ready even when arriving at the designated pickup time and even when extending that pickup time via the website by 10 or 15 minutes. No line for pickup mind you. This is me just waiting in the restaurant for my order to be ready.
Most recently, I ordered lunch to go on a weekday and had to wait the 10 minutes. Furthermore, my order was incorrect having received the wrong meat selection for my fajitas. Now, it is possible that they were out of my particular choice, but I was never notified of the change.
If you order to-​go from this location. Be ready to wait for your food or show up a few minutes later than the scheduled pickup time. Additionally, check all the food items and containers at the counter before you leave to make sure your order is correct.

Really bad experience ever, service was slow and when food finally arrived was cold and chips were stale. The booth were we got seated was dirty, straw wrappers on the floor, just bad overall. We had a on line coupon for a fee appetizer that wasn’t honored. I won’t come back, so stop sending me emails and coupons that aren’t redeemable.

I’m surprised that this places currently has low reviews, maybe we came on a good day. Actually, we came at night for a late dinner around 9:30 pm. In the past, from experience of trial and errors, I’ve learned that a restaurant’s level of customer service & good quality is a direct relation to how late you arrive for dinner time. A lot of places seems to stop caring about how their food tastes and the wait staff seems to have mentally punched out by the time they your order when you come in for a super late dinner (after 9 pm).
I was kind of shocked at how our experience at this place was actually very pleasant yesterday. My waiter was friendly when he took our order and never rushing us. And after we sat down, about 10 other people came in and filled about 4 other tables, by then it was well past 10pm. I felt like the place just got livelier on a Friday night, everybody is eating here!
Well, I can see why… The food was very good. I may depends on what you order but here is what we had and my ratings 1 – 5. We had the $ 20 deal for 2, where we share a half-​sized appetizer and got 2 full sized entrees. As a bonus we also ordered 1 more appetizer.
1) Margarita Flatbread: 5! Must try app! See my photo which does it pretty good justice. It was warm with the right amount of flavor. I actually wished I had more to chomp on after we were through.
2) Chicken Fajita: 4! Soft and tender sliced pieces of chicken, the onions were very nicely caramelized and juicy. The salad toppings were fresh and it all made for a great meal.
3) Boneless Chicken Tenders: 3. These were a bit spicy and salty for my taste, it was overwhelming the senses so I couldn’t really taste the flavor of the chicken. It was semi tender, but I’ve had better.
4) Mango Chili Tilapia– 4. Very good, moist and full of chili favor. This is not for someone who can only eat mild, it is HOT spicy! It was great to eat with the rice pilaf and over all satisfying.
Overall, I would recommend coming here for everything mentioned except for #3 which I felt was my least favorite. This place seems to open till late, so it’s a perfect spot for a late dinner/​snack. Two thumbs up!