Dunkin’ Donuts

Walks into front door like a boss. Sunlight reflecting off my sinewy biceps.
Manager/​supervisor person asks me to hold on a minute.
2 minutes go by.
Phone is ringing in back office.
Manager — «Is that the phone?» Proceeds into back room. «Hello? Oh I’m going to kill you… Ya. Yep…Ugh I know. No, shut up right now.»
Steps back to counter.
I, staring with dead half shut eyes, and a plastic smile, pause 6 seconds before giving my order.
«Can I have a chicken salad sandwich on a croissant, with hash browns?»
The order I have memorized and use on a weekly basis.
«Sure. Anything else?»
«I’ll have that with a medium iced coffee. Could you just put a tinyyyy bit of ice in there? Thanks.»
Manager makes my iced coffee, and hands it to me at the pickup counter.
Manager — «Medium iced coffee.»
Manager begins to walk away and says audibly”…with literally no ice.“
I look at the teenage crew member. And they have the uncomfortable expression that their boss is a dick head.
Teenage girl gives me my sandwich with a smile.
I look in bag and notice there are no hash browns. I ask if the hash browns are coming.
Girl yelling over to manager — «I didn’t know this order had hash browns.»
Manager sarcastically — «I didn’t know it did either.»
Girl looks at me, I look at girl. My eyes begin to glaze back over, and shut half way. My plastic smile now vanished.
60 seconds go by of awkward silence. Everyone is realizing the manager can do no wrong, and that my patronage to this Dunks is seen by the manager as a burden to her, and she is doing me a favor by giving terrible service in any form.
Manager — «Just make them for him.»
Girl — «Ok.»
Manager — «I mean I didn’t charge him for them, but just make them.»
Girl looks at me.
I stand unmoving with same expression, making absolutely no attempt to offer paying.
My hash browns are completed with a smile by the teenage girl and I am on my way. I, plotting to never use this place again, and instead go the 100 feet around the corner to the next dunks.
A cloud hung over this experience.
The sunlight reflecting a little less via my biceps on exit.

This is the fifth time in a row I’ve gone to that particular DD and they screwed up my order AGAIN!!! I wanted a medium mocha coolada and an onion bagel with the cream cheese ON IT! THEY GIVE ME A PEPPERMINT COOLADA AND DON’T PUT THE CREAM CHEESE ON THE BAGEL!!!
It takes a special kind of stupid to screw up THAT consistently.

Very, very, very limited parking

Ok.. .. so I was once again pulled into this Dunkin Donuts. Just needed a quick in and out to grab a Dunkaccino before a movie started back at the house. Pull through, order, pay, get back home and realize.. . They gave me a Hot Chocolate instead!
Annoyed, and tired of being shafted by this establishment.. . Eric P. drove back to Dunkin Donuts to exchange my drink for the correct one. I know I swore last time I’d never come here again, but things happen.