The owner of this company needs to work on her people skills and leave the communication skills to her employees… We were in the process of selling our house and signed applications at Pivetti because they are basically the largest apartment leasing company in Hollister. Well the whole rental process was a nightmare! It took forever for them to make contact with our references. They never contacted us but everytime we contacted them they needed more knformation from us. It basically took them one month with our application to call us up and say we didnt qualify because we didnt meet the 3x income requirement by $ 50 even though we had excellent credit, stable work history and impeccable references. The company should have told us right away that we didnt income qualify instead of making us wait one month while they kept asking us for more information. I found the situation to be very unprofessional, asked to speak to the manager(owner), who basically screamed at me over the phone and in an angry rage demanded that she drive over to my house to give me a check when I asked for my application fees be refunded. This whole situation was unbelievably unprofessional and I will never be dealing with this company again.
Gary M.
Évaluation du lieu : 1 Hollister, CA
These guys don’t know what there doing They hire cheap labors to do the repairs and that’s what you get cheap and most of the time it’s wrong
Bryan T.
Évaluation du lieu : 3 Hollister, CA
Good customer service but some of the people they hire to fix things don’t do a great job.
Joseph P.
Évaluation du lieu : 1 San Jose, CA
Worst rental agency I have ever had to deal with. I went through all the application process with them and applied for a place which they said my application was in file for. I had to keep calling back to get status since they NEVER called me back like they stated they were going to. Then they give this crap about that the owner of the place selects the tenants not them? I have never ever heard of this before… Thought that’s what the rental agency was for. Then after about a month of them telling me that they were waiting for the place to be cleaned n stuff before being ready to rent I get a letter in the mail 1 month later saying that our application was denied due to credit??? Wtf?! I would never go through this place or recommend this place to anyone. They obviously lie and are dishonest and don’t know how to run a business. Not to mention the office they have there looks very un-professional.
My honest opinion ..
Évaluation du lieu : 5 Hollister, CA
I have been renting from Pivetti Company for 5+ years. They are attentive, friendly and honest. If a problem has arisen, they are quick to see it fixed.
Michael P.
Évaluation du lieu : 5 Morgan Hill, CA
I would have to say when no one was there to help me through this for closure rental that I am currently living at. The owner of Pivetti was there and answered all my questions. The current house I am living in went into foreclosure and the land lord is trying to hassle me for rent money and giving me a 3 day eviction notice, even when he doesn’t own the house. The manager that runs Pivetti was very kind enough to assist me through all the information that I needed to know so I wouldn’t be taken advantaged by the ex land lord. I never rented from here but I would strongly think about it, Great customer service and everyone was very friendly. I give them a 5 star review just for the assistance that was provided to me in helping with this very bad situation that I am experiencing. I do need a new house and I would strongly consider giving this place a try !!!