Richard’s Hardware

Nice local gem. These folks are a neighborhood blessing. They know how to treat people.
They will not turn their back if you have a problem with their merchandise.
Awesome selection great prices not A 7 – 11 store very very competive prices

Hi. I don’t usually do this, but I believe that my trust and initiative of always helping the small business is disappearing. I have been going to this hardware store for a year now. Is small, convenient and not too expensive. The times that I visited this store in the past year is not less than 20, and always found that the guy in the front of the store has been very helpful and friendly. Unfortunately, my last visit to this place was due to the inconsiderate owner. First of all when I greet how are u doing and his response was that he was tired. Too bad. Then I explain what I needed from his store. He wanted from me the most minuscule detail of what I was doing, I tried to explain that I was in need of some screws to hold a small sign in a concrete wall. Then he ask if I had it with me. No, I reply. He put this face, like suggesting that it was a bad move no to bring it. I knew where this was going, so to cut to the chase I pick something from the counter which had almost the same width and told him that it was like I wanted to hold that specific item in the wall. OH well, He look at me again, with this unique face of complete misunderstanding and asked me why I didn’t brought the sign with me. I didn’t see the necessity of doing that, but, then again I rely on the good judgment of the front staff who were always helpful. Anyway, he then wanted to know what I do for a living, in a kind of way of telling that he need the most information as possible to serve me the best. From there on, it was completely rude and unprofessional. Even a lady who helped me once or twice was kind of indignant with the whole situation.
As a small business owner myself, I try to help as much as possible going to the small local community business. It was very sad that after a year of going to this place, finally had the bad fortune of dealing with the owner to get such a bad experience. My suggestion to those who need to get something from this place is that you should, but if the person who is going to help you is a fat four eyes kind of a midget, then walk around and get someone else.

I went 20 minutes out of my way because of the positive Unilocal reviews. I was not disappointed. A real hardware store with real people and real solutions. Worth the visit, even just to browse. You’ll never know what you’ll find that you didn’t know you needed!

There’s nothing like a good old fashioned hardware store, and this one is one of the best! You don’t find many these days in the era of the big chains, but Richard’s truly stands out. Not only is the customer service great and extremely helpful, but they often have some of the more obscure parts you can’t find elsewhere. They have bailed me out more than once and worth a try.

Customer service is hard to come by these days, however it is alive and well here at Richard’s Hardware. My Dad has been a loyal customer here for years and has always had nothing but good things to say about this store and it’s staff. Today, I popped in for my first time ever and was pleased by the overall «feel» of the store. The gentleman who cashed me out was so friendly and sincere. He gave me some advice on the item I bought and did it all with a smile.
The store has all kinds of hardware, tools, plumbing equipment etc. and they also make keys. Being the girl that I am, I admired their large array of key designs!
Love this store and hope to be back in it soon!

Richard’s is the quintessential neighborhood hardware store, where the owner’s family can often be found manning the front counter. While certain items can be got cheaper at Home Depot, the incredible home improvement advice I’ve gotten there has saved me a heckuva lot more than I would have spent in trial and error at an impersonal big box hardware store. Also, they use a lot of South Florida distributors for their stock, so you’re helping support the local economy a bit more. Lastly, they’ve got solid prices on pool chlorine here, so I’ve usually a got a few empty yellow jugs in my car when I go.